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1. Responsibilities of the property company.
1. Implement the relevant guidelines, policies and regulations of the state, provinces and municipalities for the professional management of property companies in urban residential communities, and conscientiously implement the rules and regulations of property management in the community.
2. Responsible for managing property management, operation and service affairs in the community. Including the acceptance and handover of residential quarters; management and maintenance of housing and public facilities, as well as decoration and decoration works; management and maintenance of roads, sculptures, small scenes, sketches, green spaces, flowers and trees in the community; sanitation and cleaning in the community and garbage removal and transportation of unit residents; Safety patrol and public security management of the community.
3. Responsible for the management of commercial outlets and entertainment and public places in the community, assist the law enforcement department to maintain the management order of the community, and be entrusted by the law enforcement department to punish violations of the community management regulations.
4. Responsible for the implementation of comprehensive paid services for units and residents in the community, the development of the tertiary industry, and the provision of convenient services for residents.
5. Accept the supervision of the community owner's management committee and the residents of the unit and the inspection and guidance of the superiors.
6. Complete other tasks assigned by the relevant departments of the superior.
Second, the scope of services of the property management company.
The service scope of the property company involves two aspects of economy and management, including two parts of service and development, involving a wide range of content, complex content, combined with the actual situation of the current property company, there are the following items:
1. It belongs to the scope of management and service.
Sanitation and cleaning in residential areas, garbage removal and transportation of unit residents;
Guards convey management, patrol security, and assist the public security police station to do a good job in public security management;
Maintain public equipment and public service facilities in the community, and negotiate with relevant departments and units on issues related to public facilities and properties under their jurisdiction;
Financial ledger management, reasonable arrangement of the use of management fees and other expenses;
Formulate and implement the "Residents' Convention" to ensure that the residents of the owner unit abide by the provisions of the contract and create a civilized residential community;
Other management and service work.
2. It belongs to the scope of paid services.
According to the "Entrustment and Contracting Management Contract", the comprehensive management service fee will be charged to the owner unit and residents on schedule;
Implement paid service charges for the maintenance of houses and public facilities in the community;
Contracting the construction of housing decoration and public supporting facilities;
housing leasing business, building materials, department store retail;
With the development of the property company's ability and the residents' requirements to provide other paid service items, etc.
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The money for waterproofing should be paid by the developer, and it has nothing to do with your maintenance** and property.
The small drainage pipe is also a problem in the early design of the developer, your public parts can be used for maintenance, you need the property to help you apply, the property is not obliged to help you pay for the maintenance costs, and I don't know if you have set up an owners' committee in your community, if you have it, you can go there to reflect.
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The developer has a 5-year maintenance obligation after handing over the property.
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The property is responsible for:1. Daily maintenance of shared facilities and equipment;
2. Cleaning and greening services;
3. Cooperate with the public security and fire departments to maintain public order in residential areas;
4. Parking and fire management;
5. Maintenance, operation and maintenance of elevators;
6. Decoration management.
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The property is responsible for the following issues:
1. Comprehensive services. The property management company needs to deal with various public and comprehensive affairs in the community, accept complaints and consultations from the owners in the community, and actively carry out cultural, sports and entertainment activities that are conducive to the physical and mental health of the owners of the community;
2. Management, maintenance and maintenance of facilities. The property company must also carry out the daily management, maintenance and maintenance of the houses, public facilities and supporting facilities in the community. This includes the management and maintenance of firefighting equipment, elevators, street lights and street signs, etc.;
3. Greening maintenance. The property company needs professionals to manage and maintain the flower beds and landscaping in the community, including green plant planting, watering and fertilization, etc., to create a green environment in the community;
4. Cleaning service. Property companies need to formulate a sound cleaning system and hire special personnel to be responsible for the daily cleaning and sanitation of corridors, elevators, roads and public places in the community;
5. Security services. Property companies need to formulate a community security system, including arranging special personnel to stand guard, patrol and be on duty, adopt a registration system for outsiders, and equip staff with safety and security equipment, etc.;
6. Parking space management services. The property management company needs to formulate a parking space management system, effectively manage the vehicles entering and exiting the community, and have a special person responsible for guiding the orderly passage and parking of vehicles.
Legal basisArticle 34 of the Property Management Regulations.
The owners' committee shall enter into a written property service contract with the property management service enterprise selected by the owners' general meeting. The property service contract shall stipulate the property management matters, service quality, service fees, rights and obligations of both parties, the management and use of special maintenance funds, property management housing, contract term, liability for breach of contract, etc.
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The scope of responsibilities and obligations of the property mainly include the following four points:
1. Convene a meeting of the owners' general meeting to report on the implementation of property management;
2. Sign the property service contract with the property service company selected by the owners' meeting on behalf of the owner;
3. Keep abreast of the opinions and suggestions of owners and property users, and supervise and assist property service companies to perform property service contracts; Rough matching.
4. Supervise the implementation of the regulations. other duties as conferred by the general meeting of owners; The general meeting of owners and the owners' committee shall perform their duties in accordance with the law, and shall not make decisions unrelated to property management, and shall not engage in activities unrelated to property management. If the decision made by the owners' general meeting and the owners' committee violates laws and regulations, the district or county people's real estate administrative department or the sub-district office or township people's office shall be ordered to correct or revoke the decision within a time limit and notify all owners.
In the property management area, the owners' general meeting and the owners' committee shall actively cooperate with the relevant residents' committees to perform their autonomous management duties in accordance with the law, support the residents' committees in carrying out their work, and accept their guidance and supervision. The decisions made by the general meeting of owners and the owners' committee of the residential community shall be informed to the relevant residents' committees, and the suggestions of the residents' committees shall be carefully heard.
Article 7 The owner shall perform the obligations of the following verification in the property management activities
1) Abide by the management statute and the rules of procedure of the general meeting of owners;
2) Comply with the rules and regulations on the use of common parts of the property and common facilities and equipment, public order and environmental sanitation in the property management area.
Extended information: The responsibility of the property management scope is that the property service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, change the stool banquet greening and manage the common parts of the property service area, and maintain the basic order in the property service area. Take reasonable measures to protect the personal and property safety of the owner.
Legal basis: Property Management Regulations
Article 20 The owners' general meeting and the owners' committee shall cooperate with the public security organs, cooperate with the residents' committees, and jointly do a good job in maintaining social security and other related work in the property management area.
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The property is responsible for:1. Daily maintenance of shared facilities and equipment;
2. Cleaning and greening services;
3. Cooperate with the public security and fire departments to maintain public order in residential areas;
4. Parking and fire management;
5. Maintenance, operation and maintenance of elevators;
6. Decoration management.
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