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If you are unable to connect to the Internet on your broadband, you can do the following:
Perform stand-alone dial-up, if you are using a router, please temporarily disconnect the router for testing;
Check whether the network cable or ** cable is loose;
Check whether the network device such as the modem is overheated, and try again after restarting.
It is recommended that you run a full virus scan of your computer.
If the problem cannot be resolved after self-service troubleshooting, it is recommended that you contact the local customer service to report the problem.
If the terminal mobile phone has set a fixed IP but the fixed IP is set incorrectly, the solution is to modify it to the terminal to automatically obtain the IP.
The IP address pool of the DHCP server of the router is relatively small, and the connection is interrupted too many times and the IP address is not allocated enough. The solution is to change the address range assigned by the router's DHCP to a larger size.
The router works for a long time, and the DHCP server cannot work properly due to thermal stability problems or cache problems. The solution to this problem is generally to restart the wireless router will be solved, if the restart can not be solved, you can manually modify the IP address range assigned by the DHCP of the router and restart, here you may modify and modify the router's private IP.
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If you are experiencing WiFi not connecting, you may wish to try the following solutions.
When you can't connect, try to see if the password is wrong? First of all, you can right-click on the wifi panel and select [Forget this network], reconnect and enter the correct password to try it.
1. Update the wireless network driver.
Drives are often the crux of many problems. Enter [Device Manager] in the search box and open it, find the corresponding wireless network card device, right-click, and select [Update Driver]. It can be automatically updated by the Internet, or you can go to the ASUS official website** for the latest wireless network driver of your own model.
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1. Wireless is disabled. Right-click on the desktop network icon to open the tethering center, change the adapter settings, and enable Wi-Fi.
2. Wireless connection failure. Click on the network icon, click on Troubleshooting, and then operate according to the solution found in the self-check.
3. The wireless setting of the computer is incorrect. Under the operation of 1, right-click on the wireless network, click on Properties, Protocol 4, and set up the wireless in it.
4. There is no signal or the signal is too weak. Go to a place with a strong signal and see if you can connect.
5. If it still doesn't work, set up the wireless router again.
6. The mobile phone wifi signal is full, but it can't connect to the Internet, and the error "The mobile phone can't connect to the server chain, please check the network connection". There is an error with the router; The mobile phone's Internet access permission has been tampered with. Here's how to fix it:
7. First check the router connection to determine whether the line interface is loose, whether the self-indicator lights are normal, and then press and hold the router reset button for 10 seconds to restart the router.
8. After eliminating the router question, open the "Settings" of the mobile phone and then click "Authorization Management" for the application permission management operation; On the Authorization Management page, select Application Permission Management. After clicking on "Permission Management", "Turn on WiFi".
9. After "Turn on WiFi", turn on WiFi for the application software one by one.
10. After the permission management is normal, if it doesn't work, then open the "Security Center" of the mobile phone; Then Chun Zhaomin selects "Network Assistant"; Next, select "Network Control".
11. In the page that appears after clicking "Network Control", in the "Installed Applications" tab, select all the wifi options of all applications, and turn the red cross "" into green "".
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If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:
1. If individual applications cannot access the Internet:
Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.
2. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
2) It is recommended to search for Restore Network Settings in Settings and follow the on-screen prompts to restore. (Note: This restores the Wi-Fi, mobile data, and Bluetooth connection records and deletes the Wi-Fi and Bluetooth connection records).
3. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
2.Please check if you need to log in through a browser** to register before you can access the Internet.
If the problem persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.
Huawei Customer Service Center.
Boarding service. Repair spare parts** inquiry.
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There is no internet connection, so you can't connect to wifi.
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The reasons for WiFi failure to connect are: network failure, router failure, IP address conflict, broadband reasons, multiple devices connected at the same time, out of signal coverage, wireless network card failure, baseband or ROM problems, whether the wireless router is compatible with the mobile phone and mobile phone system problems, etc.
1. Network failure.
First see if your computer can access the Internet, if you can get on it, it's a mobile phone problem, if you can't get it, it's a router problem.
2. Check the router.
First, go to the router settings page, check its working status, and check whether the connection is normal, if it can't be connected, it may be a network problem.
3. IP addresses conflict.
Another mobile phone can be connected to the wireless router network at home, but your mobile phone cannot be connected whether the password is correct or not, and it is very likely that the IP address of the router has conflicted.
4. Broadband reasons.
On the router, there will be an Internet status light, whether it is displayed normally, if there is a problem, it may be a broadband expiration or an optical fiber failure.
5. Multiple devices are connected at the same time.
If you don't have the permission to change the settings of your router, you can only try to avoid surfing the Internet during peak hours, or connect to the Internet in advance.
6. Exceeding the signal coverage.
The wireless signal of the wireless router will be weakened by external influences, the most direct is the distance, and the signal of ordinary routers will become very poor if it exceeds ten meters.
7. The wireless network card is faulty.
The mobile phone receives the wifi signal by relying on the wireless network card in the mobile phone.
8. Baseband or wheel ROM problems.
The baseband is the module responsible for communication, and often a mobile phone has multiple basebands to choose from. If you brush an inappropriate baseband when you are flashing the ROM, it may cause your wifi connection to be abnormal, and even the text message cannot be sent, and the ** cannot be sent.
9. Whether the wireless router is compatible with mobile phones.
It is possible that the firmware of the router is compatible with the mobile phone, so you can choose to upgrade the firmware of the router.
10. Mobile phone system problems.
There may be a problem with the system, which causes you to connect to wifi but cannot access the Internet.
The solution to wifi not connecting:
1. If the wireless router has an error or crash due to long-term use, you can unplug the power supply and turn off the power, wait for a few seconds and then plug it back in again to restart the wireless router.
2. You can also use wired connection, if there is a wired connection, it is a problem for online merchants. If the router connection is normal, but you still can't access the Internet, you can turn off the power of the router, and then wait for a few minutes to turn it on, and you can generally access the Internet.
3. You can change the DNS on the mobile phone, it may be due to the problem of the DNS server on the mobile phone, which will also lead to the phenomenon of being able to connect to WiFi but unable to access the Internet.
4. If the mobile phone is not yet able to access the Internet, you can restart the mobile phone, and you can generally access the Internet.
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The mobile phone wifi signal is very good, but there is no Internet access, a few simple steps to find out the network problem.
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If you are using a Unicom broadband network, it is recommended to check the situation that the wireless network cannot access the Internet in the following ways:
Check whether the modem and the router match, for example, some routers cannot drive the speed of the modem, and check whether other users around the network are also slow.
Dial the customer service consultation number of the broadband attribution, what is the specific network speed, whether it matches the actual usage rate, link the cat and the computer separately to test whether the network speed is normal, if it is normal, you need to check the router problem.
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Hello, wifi signal regardless of whether there is a network mobile phone and other devices can be connected, the user can not use the network after connecting to wifi, first confirm whether the broadband line of your bench is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault, and there will be staff to come to the door to troubleshoot the fault after the fault report.
If the broadband modem can be connected to the network normally, then it is a problem with the router, and you can check whether the network cable is connected correctly. If the network cable between the broadband modem and the router is normal, then the user can restore the router to its factory value, and then reset the router parameters to see if the router can be restored to normal
2. Then open the browser and enter the management address and login password of the router.
3. After logging in to the background, click the setup wizard, and then fill in the corresponding parameters according to the wizard instructions.
<>6. After the wireless setting is completed, click Save, and then restart the router to use it normally.
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1. Check whether the wifi password is correct.
It is recommended to click when entering a password"Eye icon"to display the password and make sure that the password is correct.
2. Reconnect to WiFi
Please go to Settings --WLAN, click on the wifi you need to connect to, and click"Forgot Network Forgot password"reconnect.
3. Check whether the wifi network is normal.
Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. At the same time, you can enter the router management interface to check whether there are special functions
For example, the number of connections is limited in bandwidth, MAC binding, Internet time management, etc.
4. Reset network settings.
Make a backup of wifi and other data, go to Orange Hill - System Management - Backup and Reset - Reset Network Settings - Reset Settings, and then use it to view.
Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.
After operating the above methods, if the problem persists, please go to the local vivo customer service Zhongwu hollow detection. Enter the vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center.
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