A customer who has ceased to cooperate has been delaying the balance of the payment, how to ask for

1. Friendly negotiation of internal collection.

1) Early prevention, one week before the payment is due, remind the customer by email or **, etc., if there is no response, insist on reminding several times to avoid the customer forgetting the payment time due to busyness or carelessness;

2) If the payment is due, increase the contact to let the customer know that you have begun to collect the payment, maintain your demeanor, not extreme, maybe the customer has not seen your reminder due to special circumstances;

3) One week after the payment is due, if the customer still has no reply, then call ** to inquire about the specific situation to understand the reason for the non-payment and the problem, such as.

Dispute resolution and advisable payment plan for clients;

PS: When urging customers to pay, first of all, we must know very clearly the details of each order, each payment and each customer, so that we can be aware and orderly, so as to improve the cooperation of customers to pay on time.

4) One month after the payment is due, if the customer still does not pay, the late fee for the arrears will be charged according to the ** clause, and the customer will be clearly informed of it, so as to put some pressure on the other party.

2. Entrust a professional third-party agency to collect.

If the enterprise collects the collection by itself for 3 months and still has no result, it should entrust a professional third-party collection agency to collect the global processing as soon as possible. The business personnel of a professional debt collection company are familiar with the local judicial and business environment and relationship network, and have rich collection experience, so they can formulate the most suitable collection plan according to the characteristics of the debtor, and the success rate of localized collection will be much higher.

3. Litigation collection.

For some old customers who are not willing to repay, litigation collection can be an effective way to collect money. These clients often do not expect the domestic company to sue, so once they receive the summons, they will promptly contact the creditor to negotiate repayment. However, it should be noted that litigation collection is aimed at customers who are able to repay but refuse to repay.

If the customer is unable to repay, it is not recommended to choose litigation, because the litigation time is long, the cost is high, and the labor is laborious, even if the lawsuit is won, the arrears cannot be recovered, and the enterprise will lose more. Domestic enterprises can entrust a third-party agency to analyze the case before choosing litigation collection, and the third-party agency will provide the enterprise with a practical solution.

Step 1: Communicate with the contact person on the customer's side to obtain the reason for the arrears and determine whether the other party is maliciously in arrears;

Step 2: Do a customer's background investigation or credit investigation to determine whether the customer has the ability to repay and evaluate the willingness to repay;

Step 3: Through friendly negotiation, you can give an appropriate discount or choose to repay the loan in installments, but you need to sign a repayment agreement and ask the other party to repay part of the arrears as soon as possible to show good faith;

Step 4: If you are unable to recover the arrears after more than 3 months, you should entrust a third-party agency to urge the world to intervene in mediation as soon as possible. As for whether the matter will be resolved through litigation, it can be comprehensively assessed and the opinions of third parties will be heard.

It is clear that the customer has made up his mind not to pay, 1The amount of payment is not hit: every day to call, change**, dozens of a day, disturbing their minds 2

The amount of payment is large: then you have to consider sending someone to collect it, and the money recovered minus the cost is better than the bad debt.

One of the ways I did it was to find all the ** numbers in his company, and then find some people to call**, and give him all the ** lines, and then tell his company's employees, you owe money and don't give it, so that their employees look down on the boss, hehe, and finally succeeded. Don't try it lightly until a certain extent, I'm also forced to have no choice.

It depends on the situation, the money is small, and the product has after-sales service, don't ask for money. More money, less money, if the product has no after-sales service, the money must be wanted, then there is only a dead face, stalking.

The customer's arrears will not be resolved as follows:

1. You can negotiate first;

2. If the negotiation fails, you can file a lawsuit with the court.

3. Go to the court to file a lawsuit, if there is an agreed jurisdiction court, go to the agreed court to file a lawsuit, if there is no agreement on the jurisdiction of the court, go to the defendant's place to file a lawsuit;

3. The prosecution should prepare the complaint, evidentiary materials, and the original defendant's subject information.

The civil litigation process is as follows:

1. Filing a lawsuit, i.e., submitting a complaint to the case filing division of a court with jurisdiction;

2. If the case is not satisfied with the ruling to reject the lawsuit, it shall appeal to the higher people's court within 10 days, and after acceptance, the court shall send a copy of the complaint to the other party within 5 days, and the other party shall reply within 15 days, notify the parties to exchange evidence, and make a property preservation ruling according to the application of the parties, and immediately begin to execute;

3. Scheduling**, notify the parties of the time, place, and undertaker 3 days in advance, and announce the public trial of the case 3 days in advance;

4. Trial, announcement, check the identity of the parties, announce the members of the collegial panel, inform the parties of their rights and obligations, inquire whether to apply for recusal, court investigation, and the parties state the facts of the case.

[Legal basis].

Article 84 of the Civil Code of the People's Republic of China A debt is a specific relationship of rights and obligations between the parties arising in accordance with the provisions of the contract or in accordance with the provisions of the law, and the person who enjoys the rights is the creditor and the person who bears the obligations is the debtor.

The creditor has the right to require the debtor to perform its obligations in accordance with the contract or in accordance with the provisions of the law. Article 85: A contract is an agreement between the parties to establish, modify, or terminate a civil relationship. Contracts established in accordance with the law are protected by law.

Article 88 The parties to a contract shall perform all their obligations in accordance with the provisions of the contract.

If the quality, term, place or price in the contract is not clear, the content of the relevant terms of the contract cannot be determined, and the parties cannot reach an agreement through negotiation, the following provisions shall apply:

If the quality requirements are not clear, they shall be performed in accordance with the national quality standards, and if there are no national quality standards, they shall be performed in accordance with the usual standards.

If the time limit for performance is not clear, the debtor may perform its obligations to the creditor at any time, and the creditor may also require the debtor to perform its obligations at any time, but the other party shall be given the necessary time to prepare.

If the place of performance is not clear, the place of payment shall be performed at the location of the party receiving the payment, and the other subject matter shall be performed at the location of the party performing the obligation.

If the price agreement is not clear, it shall be performed in accordance with the provisions of the state; If there is no national provision, it shall be performed with reference to the remuneration standards of the market or the same kind of goods or the same type of labor. If there is no stipulation in the contract on the right to apply for a patent, the party who completes the invention or creation has the right to apply. If there is no agreement in the contract on the right to use scientific and technological achievements, the parties have the right to use them.

What should I do if the customer defaults on the final payment? Don't be noisy, don't make trouble, use 4 tricks to let him take the initiative to make money

To do sales, it is not only about learning to sell products, but more importantly, knowing how to get the money back.

Relatively speaking, the former may be simpler, while the latter is more difficult, after all, it is the uncle who owes money these years.

I believe that many sales are very emotional, they finally got a customer and made a little performance, but in the end, the balance payment is not recovered, I don't know what to do.

If the final payment has been in arrears, not only will it be beneficial to the company's operation, but it will also have a huge impact on the sales individual.

In terms of collecting the final payment, the vast majority of sales are almost using ** or door-to-door debt collection, but it is difficult to have any effect. The other party either closes the door and doesn't see you, or doesn't pick you up**, and even if you meet, he refuses to give it to you, and there is nothing you can do about it.

In the face of this kind of arrears, how should we solve it? Today I will share with you 4 methods, as long as you learn these 4 tricks, even if you are not noisy or noisy, you can make the other party obediently hand over the money.

The first trick is to investigate the reasons for arrears in detail and find out the details of the other party.

Before we urge the customer to settle the final payment, we must figure out the ins and outs, why the other party will always owe money and do this kind of thing that damages their own reputation.

It stands to reason that the average company will not let its credibility suffer because of money, otherwise it is difficult to gain a foothold in the industry unless it is absolutely necessary.

If the other party really can't turn around and really has no money, then even if you force it, it's useless. Not only could not receive the final payment, but also offended the customer, the two sides became a fire and water, and it was difficult to continue to cooperate in the future.

Rather than this, it is better to help the customer find a way to tide over the difficult situation, and only then can the customer be able to pay the money back. As the saying goes, adversity sees the truth, and if you can really help customers get through the trough, then it is certain that there will be one more loyal customer in the future.

If the other party is deliberately in arrears, has money but just doesn't settle the bill, then it is necessary to find out why the customer will do this, the problem is stuck in **, such as how to solve this problem.

The second move, capture the thief and capture the king first.

If you want to receive the final payment, it will be useless to fight wits with the shrimp soldiers and crabs. A manager, a director, no matter how much you try to force them, it is in vain, only by finding their principal, that is, the boss, can it really be effective.

After the business is done, they are waiting to get the money, but there are always some customers who delay the settlement of part of the final payment, what should I do in the face of this situation?

Learn more about the reasons why the customer is unwilling to settle the final payment, whether it is due to the customer's fundraising, or because their product or service does not conform to the contract, or because they are deliberately in arrears.

If the products or services provided by you do not conform to the contract, you should take remedial measures as soon as possible, such as replacement, etc., and then settle the dust and pay according to the contract.

If the customer is unable to settle the balance due to the lack of funds for a while, then ask the customer for the specific time when the funds are in place, and ask the customer to commit to a specific settlement time.

At the time promised by the customer, apply to the customer again to settle the final payment.

If the customer still does not settle the balance according to the agreement, then the customer is deliberately in arrears. At this time, you can send a lawyer's letter to the client, limiting the client to settle the balance within a certain period of time, and pay interest for the delayed settlement period.

After sending a lawyer's letter to the customer, if the customer still does not pay off the balance payment, he can file a lawsuit with the people's court according to the contract signed by both parties and collect the money through litigation.

Since it has been decided to default on the payment of goods, the cooperation will definitely not continue.

Because the general company does not pay attention to reputation, there are two possibilities: first, the boss is not reputable, unreasonable, and strict with his subordinates, so that the subordinates are forced to do dishonest things in order not to be scolded by the boss.

Second, the boss is honest, but the imp is in the way, maybe we did not meet some of his needs, or offended him in some aspects, so he deliberately made things difficult and deceived his superiors and subordinates.

Of course, if the boss does the procurement by himself, it is very likely that everyone left room for speech when the contract was formulated, and it was not so dead; However, it is not excluded that there is no problem on your side, the problem lies with the customer.

If this is the case, we recommend that you take the following option:

1. If the customer really can't help it, and you can still get by, you still have to really understand, let him write a letter of guarantee to promise the repayment time, so as not to urge him every day, everyone is under pressure. Let it show its hole cards; If it is still dishonest, it will be dealt with toughly.

2. If you are more difficult than the other party, then love people and compare hearts to hearts. If you treat each other politely and the other party does not accept it, then you must not be polite and must be tough.

Here's how to get tougher:

1. Ask the intermediary who has influence on it to come forward to persuade him;

2. Door-to-door tracking and dunning.

Keep an eye on it, and be sure to put on a posture of not giving up until the goal is achieved;

3. Warn him that he will be exposed in a post on the Internet;

4. If it is an Ali customer, warn him and complain to Ali;

5. Write slogans and banners, find a group of people, go to the door of his factory, shout slogans to repay the money, and annoy him;

6. Play the customer, come over on credit, and deduct him;

7. Send a lawyer's letter to sue him.

In short, we try to help people who are really in trouble and have a good attitude. For scoundrels, don't let him go!

First, did you indicate in the contract that it was a duplicate material that their company would use? If it is more troublesome if both parties do not make it clear, then you must indicate it next time.

Second, you can ask your seniors privately for advice, and they may be able to help you, after all, they are from the past.

The third is that the court will see, but you don't wait like ordinary people to sue, that will definitely drag you to death, you should ask them to accompany you for all your losses, everything you can think of is according to the online requirements, and then immediately apply for property preservation, ask the court to preserve their company's property, so that the initiative is beneficial to you. They're looking for you. Otherwise, you can't use this part of the property, you remember that if they don't give money for personal gain, then you will drag it out, and continue to increase the amount of litigation and preservation, then if they are not in a hurry, they can only prove that they are either purses or money burned.

See for yourself.