Who are the people who do the collection work?

These people generally have no products, they are people with no education, no background, poor families, and gangsters in society who are fond of leisure and hate, and who are afraid of hardship and tiredness. A capable person is not afraid of hardship or tiredness, and who has good family conditions to do this. It's all lazy.

Generally speaking, the job responsibilities of the collection specialist are mainly as follows:1. Responsible for the management of credit card overdue accounts, and register and classify the information of customers in arrears; 2。

For customers who have been in arrears for a short period of time, they will collect credit card overdrafts through ** or letters3. Door-to-door collection of customers who have been in arrears for a long time, and legal collection of malicious defaulters; 4。Record the collection and repayment in a timely manner, and update the relevant information of the debtor; 5。

Assist in the management and analysis of commercial account data, and summarize the lessons learned from collection; 6。Complete other tasks assigned by superiors.

Depending on the amount of time you are responsible for, you will be divided into several levels, and your salary will also be different. The usual work is mainly to remind and urge according to the list of arrears customers displayed in the database. The salary is base salary + bonus.

1. Collector is a controversial profession. According to incomplete statistics, there are 2,500 to 3,500 companies engaged in third-party debt collection, with nearly 300,000 collectors.

2. Collection is a civil act to remedy bad debts or personal arrears. The two parties to the collection are the creditor and the debtor. If the debtor is unable or unwilling to repay the debt, the collector puts pressure on it through some civil means to compel it to perform the debt.

At present, the better collection platforms are: urging the world.

3. When enterprises or individuals are unable to recover bad debts or arrears, the collection industry is born. As the saying goes, "there is borrowing and repaying", but since human society has economic exchanges and borrowing relationships, it is "borrowing may not be repaid".

4. As early as the Tang Dynasty, there was a law in China that bound those who could not perform the contract and repay the loan. In the 26th volume of the Tang Law, the miscellaneous law stipulates: "If all debts are not repaid in violation of the deed, they will be punished for 20 days."

Two. 10 and 20 days plus 1 degree, the rod of sin.

Six. 10. Thirty boils plus two classes. A hundred and a third class are added, and each order is compensated."

It's not easy to do. **Collector is not a good job, it requires a quick response, a certain psychological capacity, can work under pressure, and some require strong English conversation skills. The usual work is mainly to remind and urge according to the list of arrears customers displayed in the database.

**Dunning Tips:

1. Look at who the borrower is, don't find the wrong person, the enterprise will call the legal person, and the natural person will call me. Introduce yourself, people don't know who you are and how to listen to your **, another point, don't ask if you have time, don't dig a hole for yourself, how do you respond if you don't have time, pay attention to the tone to show eagerness, and the momentum must overpower the other party. Let him feel the pressure.

2. Tell customers with an extremely unswerving attitude that they will repay the loan immediately today, so that customers can feel your determination to collect and believe in their own energy field. If the customer is unable to repay today, the customer with a strong willingness to repay will inevitably talk to the collector about the reason for the overdue, and clarify the crux of the problem.

3. If the reason for the overdue is stated, we will assume that it is true no matter what we say, and then follow up to verify whether it is true. At this time, some people retreat and begin to understand the customer, not necessarily not to back down, to explain to the customer the pros and cons of overdue, and explain the benefits of repaying the loan when pressing the silver hand.

4. You must remember that the rhythm of the whole process must be controlled by the collector, if the customer catches the loophole, it will be difficult to collect successfully, and at the same time you must make the customer clearly tremble, you are thinking about him. <>

Hello! The collection work should do the following: 1

To have a strong psychological quality, 2To have a strong ability to work under pressure, 3Good verbal skills are required.

Collection work can improve people's communication skills, and by the way, you can also learn some financial and legal knowledge, and there are several ways to improve your ability: 1Learn more from colleagues with good performance, ask for advice on how to communicate and put pressure on the debtor. 2.

Learn how colleagues who call out every day can be more productive. 3.You can read some books on communication and legal knowledge.

Follow-up, follow up more on interested debtors to avoid loss of performance Hello, the above is true, you can refer to it, I hope it will help you I wish you a happy life! 