The property is not responsible for which department to complain to

How to complain about irresponsible property?

1.Complaints can be lodged with the property manager. Everyone knows that the property manager is the top leader of the property company. When the property is irresponsible, it is actually better to find a property manager.

2.Complaints can be lodged with the sub-district office. The Sub-district Office can help us resolve property complaints, as they are the most basic organization to solve people's livelihood problems.

3.You can also file a complaint with the owners' committee of your own community. An owners' committee is an unofficial organization made up of owners in your neighborhood. On behalf of the interests of all owners, it can negotiate with the property management company to safeguard the rights and interests of all owners.

4.Complaints can be lodged with the Housing Authority. The Housing Authority is the leading body that manages the real estate industry. It can help owners protect their interests, but when you complain, you should do so in writing.

5.It is possible to file a complaint with the developer. Because the property department is set up by the developer himself when investing in property development, the developer has the right to question the property issue.

If the property is not responsible, you can complain to the local people** or the real estate administrative department. However, please note that you must first find out what is a breach of duty in the scope of the property management company's services, and what is not within the scope of the property management company's services, as well as relevant evidence to prove it. If they feel that the property management services are not in place or of poor quality, someone from the owners' committee will find them after complaining.

At the same time, they can also request the Owners' Committee to hire a new PMM.

Responsibilities of the strata company:

1. Property maintenance management: The property management company shall, in accordance with the national standards for property management, carry out maintenance and technical management of the properties under its operation and management, including the management of housing safety and quality, the management of housing maintenance technology and the management of housing maintenance construction;

2. Management of property equipment. The property equipment that needs to be managed mainly includes water supply and drainage equipment, gas equipment, heating and ventilation equipment, electrical equipment, etc.;

3. Property environmental management: The property management company has the obligation to manage the environment of the residential community to meet the standards stipulated by the state, including pollution prevention, environmental cleaning, environmental greening, etc.;

4. Property management safety: The property company shall take various measures to ensure the personal and property safety of the owners and housing users, manage the security of the community, manage the fire safety of the community, and manage the vehicles and personnel entering and leaving the community.

5. Liaise with the public utilities department on matters related to public utilities.

If the property management company does not fulfill its responsibilities, it can report the situation to the relevant departments.

Please click to enter a description (up to 18 words).

Legal analysis: 1. You can file a complaint with the property management office of the local real estate management bureau, which is the competent department of the property industry;

2. Do the corresponding work before complaining. Try not to make a verbal complaint, but to submit it in writing;

3. Before submission, look at the property management agreement signed between you and the property management company, what are the places where the property company has not fulfilled its duties, and the evidence should be sufficient and complete.

Legal basis: Article 48 of the "Property Management Regulations" local people's ** real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.

1. The property is not responsible for which department to complain to.

1. Complaints about property can be found in the local people's ** real estate administrative departments at or above the county level. For larger problems with property companies, owners can file complaints with the Property Management Division of the local housing authority, which is mainly responsible for receiving complaints from owners' committees or developers.

2. Legal basis: Article 42 of the Property Management Regulations of the People's Republic of China.

The competent departments of the people's governments at or above the county level, in conjunction with the competent departments of real estate at the same level, shall strengthen the supervision of property service charges.

Article 43.

The property management service enterprise may provide services other than those agreed in the property management service contract according to the entrustment of the owner, and the service remuneration shall be agreed by both parties.

Under what circumstances can the strata fee be refused?

2. Under what circumstances can the property fee be refused?

1. If the house has not been delivered due to housing quality problems or other developers' problems, the property fee shall be paid by the developer; The strata fee shall be charged from the date on which the owner receives the notice of the property, and shall not be charged from the date of delivery as stated in the purchase contract. If the developer fails to notify the owner of the delivery of the property, and therefore the delivery is delayed, the owner can refuse to pay the property fee during this period.

2. If the property management company fails to perform the service responsibilities of the property contract, all the owners may refuse to pay, but there must be definite evidence;

3. The service quality provided by the property management company does not meet the standards agreed in the property contract;

4. The property company does not have the original approval documents of the price management department;

5. The property management company increases the charging items without authorization, expands the scope of charging, and increases the charging standards;

6. If the energy costs generated by the power equipment such as heating and air conditioning required by the property management company are not within the scope of the owner's payment, they can refuse to pay.

You can file a complaint with the Housing Authority.

First of all, it is recommended to complain to the customer service department of the property company, and then, if the situation cannot be solved, find the street office or the housing authority or the mayor**, and ** will directly deal with the property service company. Finally, you can also complain to the property management association of the city, if it is verified, the enterprise will be deducted credit points, the score is as low as the lowest point, and the license can be revoked.

After a dispute arises between the owner and the property management company, it is generally the two parties who mediate privately, and if the mediation fails, the lawsuit is being conducted. Do your job before you make a complaint. According to Article 48 of the "Property Management Regulations", the local people's ** real estate administrative departments at or above the county level shall promptly deal with the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

The owners' committee has the right to dismiss the strata company

1. The owners' committee has the right to dismiss the property management company, because according to the provisions of the property management service contract, according to the legal provisions of the Supreme People's Court on property dispute cases, the owner can dismiss the property management company in accordance with the procedures, and the people's court should support it.

2. Because the management of the property should belong to all the owners, the management level of the selected property company is linked to the interests of all the owners. If it is decided to dismiss the property management company and convene a general meeting of owners, then vote to decide whether to stay.

3. The final decision needs to be agreed by more than half of the total number of owners before it can be implemented. At the same time, it is related to the construction area, for example, if the construction area of this community is 9,000 square meters and there are 100 households, it must reach the consent of the owners of more than 4,500 square meters, and there are 50 owners. If these two conditions are met, then the property company can be dismissed.

Legal analysis: 1. Urban management law enforcement, real estate development, finance, civil affairs, public security, urban and rural planning, municipal public utilities, environmental protection, industrial and commercial administration and other relevant departments shall do a good job in property management in accordance with their respective responsibilities.

2. The sub-district office and the township people** are responsible for organizing and guiding the establishment of the owners' meeting and the re-election of the owners' committee in their respective jurisdictions, and supervising the owners' meeting and the owners' committee to perform their duties in accordance with the law and resolve property management disputes.

3. The community residents' committee is responsible for guiding and supervising the owners' meeting, and the owners' committee carries out the owner's self-management in accordance with the law. Assist the sub-district office and the township people** to carry out community management, as well as the work related to property management in community services.

There are many ways to complain if the property is not responsible, first of all, you can make a complaint within the enterprise and complain through the company's own customer service. If the property is still not responsible, then you can file a complaint with the local street office or the housing authority.

Legal basis: Regulations of the People's Republic of China on Property Management

Article 19 The general meeting of owners and the owners' committee shall perform their duties in accordance with the law, and shall not make decisions unrelated to property management, and shall not engage in activities unrelated to property management. If the decision made by the owners' general meeting and the owners' committee violates laws and regulations, the district or county people's real estate administrative department or the sub-district office or township people's office shall be ordered to correct or revoke the decision within a time limit and notify all owners.

Article 20 The owners' general meeting and the owners' committee shall cooperate with the public security organs, cooperate with the residents' committees, and jointly do a good job in maintaining social security and other related work in the property management area. In the property management area, the owners' general meeting and the owners' committee shall actively cooperate with the relevant residents' committees to perform their autonomous management duties in accordance with the law, support the residents' committees in carrying out their work, and accept their guidance and supervision. The decisions made by the general meeting of owners and the owners' committee of the residential community shall be informed to the relevant residents' committees, and the suggestions of the residents' committees shall be carefully heard.

Article 59 In violation of the provisions of these Regulations, property service enterprises entrust all property management within a property management area to others, the local people's ** real estate administrative departments at or above the county level shall order corrections within a time limit, and impose a fine of between 30% and 50% of the contract price. The proceeds from the entrustment shall be used for the maintenance and maintenance of the common parts of the property and the common facilities and equipment in the property management area, and the remaining part shall be used in accordance with the decision of the owners' general meeting; If losses are caused to the owner, they shall be liable for compensation in accordance with law.

Property management has problems in many places, after many unsuccessful communication with the property, many people will choose to complain about the property, and the complaint needs to be complained to the property management office of the local real estate management bureau, which is the competent department of the property industry, and try to submit written materials when complaining, and the evidence should be as complete as possible.

Legal analysis: property management has problems in many places, after many unsuccessful communication with the property, many people will choose to complain about the property, and the complaint needs to be complained to the property management office of the local real estate management bureau, which is the competent department of the property industry, and the complaint should be submitted in writing as much as possible, and the evidence should be as complete as possible.

Owner means the owner of the property; Property refers to the house and the common facilities, equipment and grounds that are attached to it; The owner selects a property service company, and the owner and the property service company repair, maintain and manage the house and its supporting facilities and equipment and related sites in accordance with the property service contract, and maintain the environmental sanitation and related order in the property management area, that is, the property service. From the above definition, the property management company and the owner are in an equal contractual relationship, the property management company provides service products according to the contract, and the owner bears the cost of the product according to the contract.

The owner of the property service enterprise violates the agreement and does not provide the service, can complain and report to the sub-district office, the township people, the relevant administrative departments (the Municipal Land Resources and Housing Administration, the District Real Estate Administration, the corresponding planning, construction, city appearance, urban management comprehensive law enforcement, public security, civil affairs, municipal, garden, price and other relevant departments). Of course, it is also possible to set up an owners' committee to request the termination of the property management contract and the replacement of the property service company.

In order to serve and be served between property management service enterprises and owners, all parties should fulfill their obligations in line with the principle of honesty and credibility, and work together for the harmony and convenience of the community.

Legal basis: Article 48 of the "Property Management Regulations" stipulates that the local people's ** real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities. 1. You can file a complaint with the property management department of the local real estate management bureau, which is the competent department of the property industry.

2. Do the corresponding work before complaining. Try not to make a verbal complaint, but to submit it in writing;