How to make a complaint to YTO Express in the most effective way

No complaint is useful, I spent a month trying to complain that they stole more than 6,000 of my goods, from their internal complaint to the postal complaint - call the police - 12315 - to sue is useless, but hiring a lawyer can recover the loss, you can claim compensation according to the contract law, the lawyer is charged. So, hi. YTO theft is rampant.

You can go to 315's ** to have a look.

Complaints don't care about things at all, even if you complain ** to call the past, it is also their company's own people, and now the company is a personal contracting branch, your key now is to find this courier, make an appointment with him, let him send it to you when you are there, calm down, the key is to get the goods in hand, the general courier you discuss with him, he will send you! Hehe, this is my experience!

I also want to know, to the Yuantong belly fire, the salesman directly threw things outside the door, no need to notify or sign for it, if the address is written wrong or taken away by passers-by really want to cry, complaints** is to transfer a lot of customer service, this call tells you to call another number, the result of the lady who picked up ** I haven't finished talking and hung up directly over there, that cow, and then I haven't answered.

In fact, on the issue of complaints, some time ago, **Taiwan was not**YTO's problem, about service and timeliness. came up with a direct answer, to manage the express, that is, the first thing to rectify is the China Post Office. YTO operates under legal conditions, and there is nothing wrong with YTO in terms of operation.

It's useless to submit a book, I've been voting for n years. Just don't use it, it's slow to die.

Send Shentong Express, the YTO courier took it and sent it away, and then asked me to provide the YTO tracking number, otherwise I won't deal with it... I only provide the Shentong tracking number...

Call ** to the customer service of YTO headquarters, so I don't help solve it, and I said that I immediately went to the post online to complain. This trick is the most ruthless.

The State Post Bureau complained**, the complaint was complained, and we were kidnapped by morality, as consumers, money is not blowing in the wind.

What is the most effective method to complain about the YTO courier?

YTO Express does not notify the recipient.

The attitude of the YTO courier is too bad, the things are not delivered to the destination, not to say, but also to say that love is not wanted, do not pull down, the courier has such a bad attitude, is not the YTO internal indulgence? Call ** to YTO customer service complaints, YTO customer service is even more foolish, there is no treatment at all, all as a show for others to see, so that others know that YTO has a place to complain, in fact, it is a decoration, for the courier's bad attitude is not verified, do not deal with, may I ask you YTO is already a dead pig is not afraid of boiling water, is it completely shameless to ask for money? No wonder it can never be listed, such a service can be listed, it is not tolerated!

The most effective way to complain is to call 12305.

12305 is a special service number for consumer complaints. If the consumer is not satisfied with the result of the complaint to YTO, or if YTO does not reply within the specified time limit, the consumer can call 12305 to file a complaint with the local postal administration or the national administration.

YTO's customer service ** is 95554 and 021-69777888, if there is dissatisfaction related to YTO Express logistics, you can call the above two ** to find manual customer service complaints. However, many small partners have reported that it is often difficult to transfer to manual customer service, or it takes a long time to transfer to manual service.

Domestic Courier Complaints:

Note that the State Post Bureau has conditions for complaints, that is, you have communicated with the courier company, and the communication cannot be successful, before you can complain. If there is no communication, go directly to the post, and the post will not accept it. (There will be an option on the webpage:.)

Already found a courier or not found) Select "Found" to proceed to "Next".

1. First of all, the salesman, courier or driver who is in contact with him.

2. Respond to the outlets responsible for the express mail and urge them to be solved.

3. Complaints are made through the official website of the express company and the complaint **.

4. Appeal on the official website of the State Post Bureau or 12305 appeal**.

Complaints from the headquarters of the express company are the most common methods for consumers, find the headquarters of the express company**, and transfer to the customer service department to complain. Under the supervision of the headquarters, the delivery and even compensation of the express mail are completed.

According to the provisions of the Measures for the Handling of Consumer Complaints in the Postal Industry:

Article 6 of the postal industry consumer complaints ** for "12305". Consumers can appeal through ** or log in to the State Post Bureau and the postal administrations of provinces, autonomous regions and municipalities directly under the Central Government**, or they can appeal in the form of WeChat, letter or fax.

The method for consumers to lodge complaints with the municipal (local) postal administration shall be determined by the postal administrations of all provinces, autonomous regions and municipalities directly under the Central Government according to the actual situation.

Article 7 During the working hours of accepting consumer complaints, the postal consumer complaint center shall have a special person on duty to "12305" appeal** to ensure that the channels for consumer complaints are unimpeded.

1.Open the official website of YTO Express and dial ** to make a complaint;

2.Click on the complaint suggestion, fill in the relevant information of the express, and submit it.

[Extended Information]:Shanghai YTO Express (Logistics) **** was established on April 14, 2000, is a large domestic private express brand enterprise, is committed to becoming a "leading industry development company", with "creating a national brand" as its own responsibility, to achieve "YTO Express - Chinese Express" as the goal. Always adhering to the service tenet of "customer requirements, YTO mission" and the business philosophy of "honest service, pioneering and innovative".

The company has 10 management areas, 58 transit centers, more than 5,100 distribution outlets, more than 50,000 employees, and its service scope covers more than 1,200 cities in China. The company has opened special line services for Hong Kong, Macao, Taiwan, the Middle East and Southeast Asia. And registered CatsAllianceExpress (CAE) company in Hong Kong to carry out international express business.

The postal express industry can also call 12305 to complain, first complain to the express delivery company, and then call the provincial code +12305 if the result is not satisfied. File a complaint with your local postal administration or national post office, or submit a complaint online to the national post office.

National Transportation Service Supervision **12328, as a national unified special service number for transportation service supervision, the main functions include service supervision, complaints and reports, consulting services in the transportation industry, and the business areas mainly cover road transportation, highways, waterways and other industries.

12305 is a special service number for consumer complaints in the postal industry. According to the Measures for the Handling of Consumer Complaints in the Postal Industry, consumers should first complain to postal operators about the quality of postal services. If the enterprise is not satisfied with the results or does not reply within the specified time limit, it can file a complaint with the local postal administration or the State Post Bureau through the "12305" special service**.

Hello YTO Express, you can give feedback to customer service about the situation, and at the same time strengthen your attitude to complain.