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Familiar with real estate development and property management workflow and links; Familiar with the relevant real estate, property management laws, regulations, policies and departmental approval procedures; He is trained in management, strategic management, management skills development, public event crisis management, real estate and property management. Familiar with office automation software operation, good oral and written communication skills.
Have a deep understanding of safety, fire protection, leasing, contract management, investment promotion, office administration, customer service management and other contents in property management, and be able to independently carry out the management of various departments. Strong planning, organizing, leading, coordinating, controlling and supervising skills, and having the ability to coordinate large-scale comprehensive properties; Have high professional quality, sense of responsibility, good management philosophy, service awareness, emergency response ability, enthusiastic and courteous, careful and serious work.
The job content and responsibilities of a property manager include:
1. Fully responsible for environmental cleaning and greening, customer service, customer complaints, facilities and equipment management, maintenance management, community cultural activities and other work.
2. Formulate property management work objectives and plans and supervise their implementation.
3. Responsible for the review, revision and supervision of various external business contracts of the Property Management Office of Shangbang International Community.
4. Participate in the organization of annual property management quality inspection and cooperate with the quality system management review.
5. Responsible for the coordination of cross-departmental and adjacent units.
6. Responsible for the ideological education of all employees of the property management office.
Work development: property management is an emerging industry, in our country only about 20 years of development history, first originated in the coastal developed cities, and gradually extended to the inland areas, in foreign countries, property management has a history of more than 100 years. From the perspective of the origin of foreign property management, property management in the modern sense originated in the United Kingdom in the 60s of the 19th century.
In 1908, the Chicago Building Managers Organization (CBMO) organized by George A. Holt, the owner and manager of Chicago buildings in the United States, held its first national conference and announced the birth of the world's first specialized property management industry organization.
Legal basis: Article 2 of the "Property Management Regulations" The term "property management" in these regulations refers to the activities of the owner through the selection of property service enterprises, and the owners and property service enterprises in accordance with the property service contract to repair, maintain and manage the housing and supporting facilities and equipment and related sites, and maintain the environmental sanitation and related order in the property management area.
Article 35 property management service enterprises shall provide corresponding services in accordance with the provisions of the property management service contract.
Where a property management service enterprise fails to perform the provisions of the property management service contract, resulting in damage to the personal and property safety of the owner, it shall bear the corresponding legal responsibility in accordance with law.
Article 47: The rights and obligations of property users in property management activities shall be agreed upon by the owners and property users, but the relevant provisions of laws, regulations, and management regulations shall not be violated.
If the property user violates the provisions of these Regulations and the Management Regulations, the relevant owners shall be jointly and severally liable.
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