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It could be that network was affected all of a sudden. Just wait for it to be sent again, or turn it off and on again. Hope, thank you
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If it still doesn't work, check the network settings, and whether there is a mistake in the writing of SMS sending and receiving**.
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If you are not in arrears, you can reset the SMS center number.
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Check to see if the SMS center number is correct.
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Set up your phone's message center again.
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1.There may be no phone bill 2Bad signal 3The phone is broken.
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If you are using a vivo mobile phone, you can troubleshoot it as follows:
Circumstance.
1. Some SMS messages cannot be sent:
1. Please confirm whether the phone card is sufficient, if the phone bill is insufficient, the SMS will fail.
2. Please use the test statement to send a text message to confirm whether the other party can receive it normally, such as sending: hello, thank you, etc. If the other party can receive it normally, it means that the previously sent SMS may contain sensitive words.
3. After the fixed dialing is enabled, you can only send messages to the contacts in the fixed dialing list, and cannot send messages to other numbers. If you want to continue sending SMS, cancel the fixed dialing service. Go to Settings -- (Application & Permissions) -- System Application Settings -- ** -- Corresponding SIM card -- Fixed dialing, turn off fixed dialing (the pin2 code that needs to be entered when turning off needs to consult the operator).
4. If you can't send SMS to some short numbers, please enter the message app - three dots in the upper right corner - settings - more settings - send paid information, it is recommended to set it to each inquiry.
Circumstance.
2. All SMS cannot be sent:
1. Please confirm whether the phone card is sufficient, if the phone bill is insufficient, the SMS will fail.
2. Try to re-trigger the network by turning on and off the airplane mode.
3. There may be compatibility reasons for third-party SMS APP, it is recommended to use the system's built-in SMS APP, enter Settings - Application and Permissions More Settings - Permission Management - Permissions - Default Application Settings - Info, Set as Information.
4. Check whether the SMS center number is set correctly, enter the information - click the dot in the upper right corner - Settings - more settings - SMS center number, if you don't know the local SMS center number, please contact the operator to get the SMS center number and set it.
Note: If you check other mobile phones with SIM cards from the same carrier, you can also check the local SMS center number.
5. It is recommended to put the SIM card on other mobile phones to send SMS tests. If the sending still fails, it is recommended to consult the carrier's customer service.
Note: "Restore All Settings" will not delete any data or ** files, but will only restore all the settings of the phone (such as the wallpaper, unlock style, wifi, default opening program, desktop layout, etc.), and some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating. For data security, it is recommended to back up your phone data in advance before the operation.
You can go to the cloud service - device cloud backup - backup data type - system data - return - backup immediately to back up some system settings and desktop layout; Cloud service - data synchronization - turn on WLAN, Bluetooth, etc. to synchronize data to cloud service).
7. If the above methods cannot be solved, please back up the important data on your mobile phone in advance and bring your mobile phone to the vivo customer service center.
Detection processing. Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.
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The reasons why your phone can't receive text messages may be as follows:
1. The mobile phone is turned off, not in the service area or under-stopped: Your mobile phone must be turned on, and it must be in the service area, and there is no downtime at the same time;
2. The mobile phone SMS mailbox is full: the SMS storage is full, it is recommended that you empty the mailbox and turn it off and restart it.
3. The system has delayed reception and missed delivery: due to the delay in receiving SMS, it is recommended that you check your inbox later;
4. If the sender does not send it successfully, it will also cause it to be unable to receive.
If you have any questions, click here. Consultation.
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If your phone can't send text messages, you can try to test it back on or change your phone, and check if there are any of the following:
If the SMS number is set incorrectly, please re-enter the correct SMS number.
No signal or low phone battery;
If the system is busy during peak SMS sending periods during holidays, we recommend that you try again later or avoid peak sending periods.
The format of the sending is incorrect. If you send a text message to a PHS user, you need to add the area code before the number;
The SMS was sent for more than 24 hours;
The phone has blocked the SMS sending function;
Being blacklisted for SMS;
insufficient balance of numbers;
The SMS inbox and sending box are full.
If the above reasons still cannot be solved, you can contact the local customer service or go to the business hall to confirm whether to activate the SMS function, and hand it over to the staff to deal with.
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If you can call but can't answer, you can change the card and change the mobile phone to test.
1. If the original card is placed on another mobile phone, it can be used normally, that is, it is a mobile phone problem or a mobile phone setting problem. Check whether the mobile phone has been set up similar to the blacklist or the mobile phone software has been set similarly;
2. If the original mobile phone is inserted into other cards and used normally, it should be a card problem. Check whether the mobile phone card has been transferred, if it is not normal after canceling the call forwarding, it should be a problem with the card itself, it is recommended to consult the operator.
What should I do if my phone can't send text messages:
1. First of all, let's check whether our mobile phone network is disconnected. Or enter a no-signal zone.
2. Call the mobile phone communication provider to see if our mobile phone is in arrears, or it is restricted because of advertising, etc.
3. We send it to others to see if we have been added to the blacklist.
4. If there is no above problem, we will call ** to the communicator to ask for our local SMS center number.
5. Then enter the interface of the noisy and quietly beating: * *, and pay attention to the slag next to it to be sure to see clearly.
6. Then click on the mobile phone information, pull down to find the SSID and enter the number.
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To send and receive MMS messages, you need to be connected to the Internet.