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1. If you and Shentong have an agreement on the loss before, the agreement shall be followed. (The agreement is generally printed on the back of the consignment note, i.e. the terms of carriage).
2. If there is no agreement, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered.
3. The Postal Law of the People's Republic of China does not apply to private express companies.
Article 61: After the contract takes effect, if the parties have not agreed on the quality, price or remuneration, place of performance, etc., or the agreement is not clear, they may supplement it by agreement; If a supplementary agreement cannot be reached, it shall be determined in accordance with the relevant provisions of the contract or transaction customs.
Article 304: When handling the carriage of cargo, the shipper shall accurately indicate to the carrier the name of the consignee or the consignee with instructions, the name, nature, weight, quantity, place of receipt of the cargo, and other necessary circumstances related to the carriage of the cargo.
If the shipper makes a false declaration or omits important information, causing losses to the carrier, the shipper shall be liable for damages.
Article 311 The carrier shall be liable for damages for the damage or loss of the goods during transportation, but the carrier shall not be liable for damages if it proves that the damage or loss of the goods was caused by force majeure, the natural nature of the goods themselves or reasonable wear and tear, or the fault of the shipper or the consignee.
Article 312 Where the parties have agreed on the amount of compensation for damage or loss of goods, such agreement shall prevail; If there is no agreement or the agreement is not clear, and it cannot be determined in accordance with the provisions of Article 61 of this Law, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered. Where laws and administrative regulations have other provisions on the method of calculating the amount of compensation and the limit of compensation, follow those provisions.
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Is there any insurance? If there is insurance, the compensation will be based on the insured amount, if not, the maximum amount is 50 yuan according to the provisions of the postal law
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1. In the event of loss or damage to the uninsured goods, confirm the express mail
If the value is within RMB 500, the express service order will be compensated according to the actual value within the value. Answer.
2. Compensation according to the actual loss within the agreed insured value; If the compensation is less than the insured value, the insured fee can be refunded proportionately. If the value exceeds the sender's declared value, the two parties shall sign a separate written contract.
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The issue of express delivery is also a hot topic now.
DU especially indemnity.
Zhi often does not compensate for the DAO position.
Because when the courier is signed.
There is an agreement in the version, and the general people have the right not to pay much attention to the compensation clause, and often the express itself is defined as only compensating for x times the freight as the upper limit, and as long as the consumer signs it, even if there is no objection.
Alas, with Chinese characteristics, the landlord should not be angry, it is not worth it.
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Shentong Express lost my shipment, and if I didn't buy insurance, I could only compensate three times the shipping cost. And keep the courier documents.
If you have insurance, please report to the insurance company as soon as possible, and the insurance company will make a claim.
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According to Article 20 of the Measures for the Administration of the Express Market, in the process of express delivery services, the express mail (mail) is delayed, lost or damaged.
If it does not conform to the internal parts, the enterprise engaged in the express delivery business shall compensate according to law in accordance with the agreement with the user.
If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured express mail (mail). For the express mail (mail) that has not purchased the insured value, compensation shall be made in accordance with the "Postal Law of the People's Republic of China", "Contract Law of the People's Republic of China" and other relevant laws.
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The compensation is small, the main thing is to delay the landlord's affairs, and the gift to the father, which is priceless. The courier company did not pay compensation.
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Beijing Borong Law Firm.
Compensation according to the original price!
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I haven't sent me any mail since June 13th, and no one has contacted me when they say that they will compensate me.
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Don't use Shentong Express anymore, I lost my New Year's goods, today I am sixteen, the New Year has not arrived for so long, Shentong Express is too unreliable.
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Is there a problem with the Shentong courier? Both of my couriers are gone.
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You tell the seller about this, and generally this is handled by the seller.
If you deal with it yourself: I personally think it's better not to over-report, because it would be good to be able to compensate in full in this case, and the person who bought it will never sell the fine, and the express company will eat this bowl of rice, and you will have to come up with a certificate or something, and you can't say it yourself when the time comes.
You tell him the real price and see how they deal with it, and it has been indicated that the maximum standard will not exceed 5 times the cost of the freight shipper. If you are not satisfied, you will have a headache by calling the Shanghai headquarters to complain, and finally the 12315 Consumer Association. In a situation like yours, the amount involved is not very large, and the express company will generally compensate you in full for its reputation.
If it really doesn't work, the maximum standard shall not exceed 5 or 3 times the cost of the freight shipper, which is also your bottom line. They also went according to the compensation method of the State Post Bureau, and you also have to understand the people.
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How much is how much, people come and go in the wind and rain every day, and the money that is stolen is their own hard money
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If you don't confirm the receipt of the goods, you won't have a problem.
If you don't have your business, see if the sender is insured, and if you are not insured, you can only compensate three times the freight.
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I don't know if the store has given you the choice of insurance, if you pay the insurance price, the contract on the back of Shentong is written to compensate according to the original price, I read their express order, there is no compensation 3 times as upstairs said. You just come according to the actual situation, and ask the ** seller to help you prove or provide Alipay trading records, which have a waybill number, and they can't rely on it. If you don't pay the insured price, it will be difficult, according to the regulations, they will only compensate no more than 5 times the cost of the "courier fee".
Why is Shentong like this, hey, good luck when you encounter such a thing.
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Claim compensation according to your actual loss.
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Did you fill in the Preserve Value?
It should be fitted with a portion.
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Shentong loses the express delivery, and generally compensates three times the freight.
If you have purchased cargo insurance, you can pay according to the value of the insurance, pay attention to keep your own express bill, and use it for claims.
Definition of express delivery: It is a door-to-door logistics activity with postal functions, that is, it refers to the rapid delivery of customer goods by express companies through railways, highways and air transportation. In addition to faster delivery to the destination and mandatory signature, many courier operators now offer mail tracking features, delivery time commitments and other services tailored to customer needs.
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What your classmates sent to you Is there an invoice or a screenshot of the purchase For example, a screenshot of the shopping record and the order number If there is, you can directly ask Shentong for compensation If they don't accept it, you can call the main station to complain.
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It seems that there is no insurance price, right? That can only be paid by 3 times the postage, and there may be a little difference in various places, but there is one thing: they are all the same black and as bad.
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There is no insured price at three times the postage, and there is writing on the back of the face sheet.
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The courier has been stolen, how to compensate for the loss of the courier? How is the amount of compensation determined?
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If the courier company loses the parcel on the way to delivery, the entire responsibility lies with the courier company. You can completely get all the ** of the goods you shopped online back. Because the courier company is afraid of losing the item
Or call the headquarters in Shanghai, after all, when you send the express, the salesman did not tell you the problem of insurance. The problem lies with them.
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Express loss, no insurance, in principle, only with the highest freight 5 times, so even if the compensation will not be much, at present you can only negotiate with them, to see how much you can pay, it is estimated that the evil is more auspicious, and then you can only take the road of complaints, then it depends on how far you can toss, hehe. ps.In the future, it is recommended to send more than 2,000 yuan of things, or to insure the price, spend 100 yuan, and then choose some reputable companies, such as CCES, SF Express, etc.
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Where to buy a mobile phone, ask who to ask If it doesn't work, find a ** company, and then 315
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The courier has been stolen, how to compensate for the loss of the courier? How is the amount of compensation determined?
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It depends on who you are, and if you have a business relationship with them and you're close, then maybe they'll consider paying you a new one, and if you're just a buyer, or if you don't have any connections, then you call a local company** and he'll pay you 500.
If you call the regional general transit department**, then he receives a complaint from his superior**, and will give you a maximum of 1,000 yuan in compensation! Up to 1000. This is an internal regulation of Shentong Corporation!
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No! Only give him a copy! If it is given to him, there is no evidence.
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Make a copy to him first, have you insured the price? People are irresponsible nowadays, I think you'd better be smart.
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If you don't have a purchase**,It can only be compensated according to the commodity** or three times the shipping costPlease keep the courier receipt. How to compensate for the loss of express delivery without insurance.
According to the provisions of the relevant laws of our country, if the express mail is lost, if there is no insured value, it will generally be compensated according to the actual loss, but the maximum compensation amount shall not exceed three times the fee charged.
Postal Law of the People's Republic of China
Article 47 Postal enterprises shall compensate for the loss of mail in accordance with the following provisions:
1) If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.
2) If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.
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Uninsured couriers will generally be compensated according to the value of the goods. The following is the compensation standard for damage of Shentong Express:
The shipper (sender) can independently choose the insured or uninsured express service according to the importance and fragility of the express items to be delivered. If the shipper (sender) chooses not to insure the price of the goods to be delivered, both parties confirm that the actual value of the goods to be delivered shall not exceed 5 times of the express fee paid. If you choose not to insure the service variety, if the goods are damaged or lost, the compensation shall be made according to the agreement between the two parties on the express delivery details, and if there is no agreement between the two parties, the maximum compensation standard shall not exceed 5 times of the express delivery fee paid by the shipper (sender).
If the insured service is selected, both parties confirm that the actual value of the express goods to be delivered shall not exceed RMB 100,000, and if the express goods are damaged or lost, they will be compensated according to the actual loss; The insured fee shall be charged according to 1%-3% of the value of the insured express items, and the shipper shall deliver a valid certificate that can prove the value of the express goods to the express service unit when going through the insurance procedures with the express service unit, and obtain the insured documents issued by the express service unit and stamped with the official seal after the inspection and confirmation of the express service unit.
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The issue of express delivery is also hot now.
Especially compensation.
Often, compensation is not in place.
Because there is an agreement when the express is signed, the average person does not pay much attention to the compensation clause, and often the express itself is defined as only compensating for x times of the freight as the upper limit, and as long as the consumer signs it, even if there is no objection.
Alas, with Chinese characteristics, the landlord should not be angry, it is not worth it.
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The overlord clause of the fast company, the fast loss only pays 3 times the freight. The insurance fee is 10% of the insured amount, and the insurance fee for a computer of 5,000 yuan is 500 yuan, and the shipping fee is 150 yuan. Fast companies are a ruffian, I have never heard of fast dealings with insurance companies, and the premiums are all in your pocket.
When something is bad, come back and figure it out.
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You can go to the local 315 to complain, and as for the lawsuit, there should be a person who mailed the courier to sue for breach of contract.
It is recommended to use volko, and then wear the lanolin thread. Try to buy a light pat, easy to use.
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