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1) Social factors. Social factors mainly include status barriers, occupational barriers and organizational structure barriers.
Status barriers and organizational structure barriers create filtering. Filtering is when the sender deliberately manipulates confidence to make the message appear more favorable to the recipient. Occupational barriers are those caused by different occupations and not understanding the terminology of the other party's industry.
2) Psychological factors. Psychological factors mainly include selective perception, attitudinal disorders, and mood disorders.
3) Cultural factors. Cultural factors mainly include semantic barriers, empirical barriers, and cultural level barriers.
4) Physical factors. Physical factors are mainly objective barriers, including natural barriers = mechanical barriers, distance barriers, and information overload barriers.
Communication is the process of transmission and feedback of thoughts and feelings between people and between people and groups, so as to reach consensus on ideas and smooth feelings. Expression of information flow of communication: information temporal domain flow - memory; Information Space Domain Flow-Suyuan; Spatiotemporal flow of information – propagation.
Spoken language includes our face-to-face conversations, meetings, and more. The written language includes our letters, advertisements, faxes, and even the much-used e-mail. **Including some slides and movies, etc., these are collectively referred to as verbal communication.
In the process of communication, language communication is better at transmitting information for the transmission of information, the transmission of ideas and the transmission of emotions.
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1.Cognitive factors.
The first is the perception of oneself. Whether there is a correct self-evaluation will affect the self-performance in interpersonal communication, followed by the perception of others, and the third is the cognition of the communication itself. The process of communication is the process of satisfying each other's needs, and if you only consider your own satisfaction and ignore the needs of the other party, it will cause communication obstacles.
2.Emotional factors.
The expression of emotions in interpersonal communication should be timely and appropriate, should be commensurate with the cause and situation of the emotion, and should change with the change of objective circumstances. Emotional reactions are too strong, regardless of the occasion and object, wanton indulgence, which will give people a sense of frivolity and untruthfulness; If the mood changes are intense, it will make people feel too emotional; Emotional reactions that are too cold and indifferent to things that could cause joy and sorrow are perceived as numb and heartless. These adverse emotional reactions can affect relationships.
3.Personality factors.
in interpersonal interactions. Personality factors play a crucial role. Bad personality traits tend to give people bad reviews, unpleasant feelings, and even a sense of danger, which can affect interpersonal interactions. Here are some of the more common bad personality factors and how they affect relationships.
Hypocrisy. People don't feel safe associating with this kind of person.
Selfish. This kind of person only cares about his own needs and does not care about others, and people often feel mentally and materially damaged in their interactions with such people.
Disrespect for people. Associate with such people. It is easy to be bruised in self-esteem.
Vindictive. Dealing with such people often makes people feel nervous about the fear of retaliation if they are not careful.
Jealous. Associating with such people can easily make people feel envied, excluded, and deprived, and thus feel uncomfortable and insecure.
Suspicion is high. It often makes people feel wronged and wronged in their relationships, and it is difficult to approach from the heart.
Demanding of people. Such people tend to feel nervous and depressed, and they tend to frustrate their self-esteem.
Excessive inferiority. Such people are often perceived as incompetent, and associating with such people can be burdensome and dull.
Complacency. Makes people feel threatened or difficult to trust.
Lonely and stubborn. The self-defense psychology is too strong, and it is difficult to influence each other, which makes people feel that the interaction is ineffective or tired.
Therefore, in order to improve interpersonal communication, efforts should be made to cultivate good personality qualities.
4.Capability factor.
Lack of interpersonal skills is one of the reasons that affect interpersonal communication, and for some college students, it is the main reason. These students want to care about people, but they don't know where to start; Want to compliment others. But I can't open my mouth or the words don't reach the meaning:
The desire to make friends is strong, but there is always a feeling that there is no opportunity; I wanted to mediate the conflicts of others, but I didn't expect to do bad things with good intentions; I want to show myself in a relationship, but I look like a foreigner; The heart wants to show tenderness, but the words are rigid.
Interpersonal skills can be improved through conscious exercise, and the key is to use your brain more and socialize more.
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1) Personal factors: Personal factors, whether of the sender or recipient of the message, may hinder the clarity and correctness of the message. Physiological factors: such as illness, speech impairment, pain, etc., can cause communication difficulties. Emotional causes.
Elements: Anger, excitement, sadness, etc., can cause unreal deviations in the transmission and reception of information. Intelligence factors: The two sides of the communication have different understandings of things due to differences in cultural level and language organization and expression ability, which can affect communication.
Effect. Socio-cultural factors: including culture, language, pronunciation, economic and cultural status, ethnicity and occupation. In addition, dialects have a great impact on communication.
2) Environmental factors: Physical factors: temperature, sound, light, noise, etc. Excessive temperature will inhibit the nervous system and affect people's mood; Excessive noise makes people feel tired; If the light is too dark, it will affect the effect of non-verbal communication, etc.
Socio-environmental factors: Communication requires the help of tools and equipment, such as models, books, projectors, etc. The social environment that can protect personal privacy is conducive to the establishment of a nurse-patient relationship and the deepening of communication.
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Factors that affect verbal communication may be due to local customs or the language of both parties. There is error, comprehension. Limited hope caused by communication barriers.
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Mainly psychological factors. Don't have a sense of depression when you talk to people, that is, don't always be afraid that you won't be able to talk to people. The second is that if you want to be eloquent, you need to have a wide range of knowledge, and it is best to understand a little bit of everything.
When someone is talking about something or something, you have something to deal with.
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The factors that you want to communicate in language are that you may not be able to speak so well, and you may not speak fluently, and there may be some barriers to speaking language communication.
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I think the factors that make it possible to communicate verbally may be the tone and attitude of the speech, I think.
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The factor that affects verbal communication must be the lack of understanding between two people, which is why this kind of communication can occur.
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There are many factors that affect communication, such as such a person's personality is more introverted, does not like to communicate with others, and is not willing to communicate.
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The factors that affect verbal communication are the unfamiliarity and plot between each other.
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Verbal communication can be divided into verbal communication and non-verbal communication according to the different media used for communication. Classification according to the form of language communication: Oral communicationOral communication refers to the transmission and exchange of information with the help of language.
There are many forms of verbal communication, such as talks, meetings, broadcasts, conversations, and so on. Written communicationWritten communication refers to the transfer and exchange of information with the help of words. There are also many forms of written communication, such as notices, documents, correspondence, notices, newspapers, memoranda, written summaries, reports, etc.
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What is influencing communication? Does it affect the quality of communication?
First of all, verbal communication is a small part of all communication. Our eyes, tones, movements, clothing, frequency, and even time and place all contain communication.
Communication is also based on the life experiences of both, knowing that cognition can become incomprehensible when it passes through the world.
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The impact of language behavior on Qualcomm may be more diverse, more vivid, and more specific!
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The impact of non-verbal behavior on communication depends on how your behavior affects the other person. The main thing is to look at your behavior.
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1. Communicate individual self-awareness. The so-called self-awareness refers to the communication individual's own views and thoughts on a certain communication topic or the thing itself based on past life experiences and experiences, which may be extreme and unreal, but are obtained by the individual's real perception. Generally speaking, if the communicator has a different idea from the person he is communicating with, he will do everything he can to prove that his idea is right, so it is not conducive to the final communication effect.
2. Information transmission through the communication media. This information generally includes verbal and non-verbal information, and in general, non-verbal information transmission is more influential. Non-verbal information includes the expression, demeanor, movement, eyes, etc. of the communicating individual, therefore, in the process of communication, the individual should pay attention to the consistency of non-verbal information and verbal information when expressing, and at the same time, when listening, we should also pay more attention to the non-verbal information of the other party, so as to obtain more accurate feedback and achieve the purpose of their own communication.
3. The harmony of the communication atmosphere. Human beings are advanced animals, and the most basic instinct of human beings is to survive, so when the communication atmosphere is not harmonious, the human brain instinctively turns on the defense mechanism, and the reptilian brain begins to work, so the prefrontal lobe basically does not work, so it cannot achieve a harmonious communication effect.
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1. Physiological factors. For example, temporary physical discomforts, such as pain, shortness of breath, hunger, fatigue, etc., can make it difficult for the communicator to concentrate and affect communication. But when these physical discomforts are gone, communication can go on normally.
Permanent physical defects will affect communication for a long time, such as imperfect sensory function (hearing, visual impairment, even deaf, blind, etc.), imperfect mental development (mental retardation, dementia, etc.).
Communicating with these special subjects requires special methods, such as increasing the intensity of sound and light, or with the help of mute language, Braille, etc.
2. Emotional state. When communicators are in a particular emotional state, they often "distort" their understanding of the message. For example, when the communicator is in a state of anger or agitation, they often overreact to certain messages (more than they should), which can also affect communication.
3. Communication skills. For example, some people are good at speaking but not good at writing, and they can speak well in oral communication, but it is difficult to communicate in writing. Some people are the opposite. In addition, such as slurred speech, strong local accent, inability to speak Mandarin, slow writing speed, etc., are also problems in communication skills and will also affect communication.
Body language, gestures, and even eye gaze are non-verbal forms of communication. Their function is to understand that if the person who loves each other always has to express it in words, it will inevitably feel strange, and the people who are always together (classmates, friends) will also feel poor if they only communicate in words. Therefore, non-verbal communication is not only a useful supplement to verbal communication, increasing the appeal and effect of conversation, but also a verification of the tacit understanding between the two people, and the exchange of hearts.
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