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Summary. The factors that affect the effectiveness of communication are as follows: 1. Personal factors:
There are two main categories, one is selective acceptance; The second is the difference in communication skills. 2. Interpersonal factors: mainly including the mutual trust between the two sides of the communication, the reliability of the message and the similarity between the sender and the receiver.
3. Structural factors: including status differences.
The factors that affect the effectiveness of communication are as follows: 1. Personal factors: mainly including two categories, one is selective acceptance; The second is the difference in communication skills.
Including differences in status.
Oh my God, you've said a great job! Can you elaborate on that?
The factors that affect the effectiveness of communication are as follows: 1. Personal factors: mainly including two categories, one is selective acceptance; The second is the difference in communication skills.
Including differences in status.
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The main obstacles to organizational communication are as follows: (1) Affected by the concept of hierarchy, the important information transmitted by people with lower status is often not valued, and the unimportant information released by people with higher status will be unnecessarily and excessively valued, resulting in errors in information transmission. (2) The influence of small groupsUnder the influence of small group thinking, the information sent out outside the circle is not valued, but the information inside the circle is very important, resulting in the situation that "the county officials are not as good as the current management".
3) The impact of interestsDue to the special role of information, people often consider whether the information they convey will have an impact on their own interests when transmitting information. When people feel that this information will adversely affect their own interests, they will consciously or unconsciously adopt a confrontational or resistant attitude towards the transmission of this information, both psychologically and practically, thus hindering organizational communication. (4) Information overload, kiss hello, I hope the answer can help you.
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What are the barriers that affect organizational communication? How to overcome.
Personal factorsThere are two main categories of personal factors: one is selective acceptance, and the other is differences in communication skills. Selective acceptance is when people reject or one-sidedly accept information that is inconsistent with their expectations.
Different people use different communication skills. All of these issues hinder effective communication. Interpersonal factorsInterpersonal factors mainly include the mutual trust between the two parties to the communication, the reliability of the message**, and the degree of similarity between the sender and the receiver.
Communication is the process of "giving" and "receiving" between the sender and the receiver. The transfer of information is not a one-sided, but two-sided thing, so it is important to communicate sincerity and mutual trust on both sides. The reliability of information** is determined by the following four factors:
Honesty, competence, enthusiasm and objectivity. Structural factorsStructural factors include status differences, information transmission chains, group size, and spatial constraints: a The level of status has a great impact on the direction and frequency of communication.
The greater the disparity in status, the more information tends to flow from high status to low status; b The more levels a message passes, the longer it takes to reach its destination and the greater the degree of information distortion. This change in information that occurs when it is continuously transferred from one level to another is called the phenomenon of information chain transmission; c When the work team is larger, communication between people becomes more difficult. This may be due in part to the fact that the growth in communication channels has greatly outpaced the growth in headcount; d Jobs in an enterprise often require employees to be confined to a specific location.
The impact of this spatial constraint is often particularly pronounced when employees are working alone in one location or moving back and forth between several machines. Space constraints not only hinder communication between employees, but also limit their communication. Generally speaking, the shorter the distance between two people, the more often they interact with each other.
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1. Physiological factors. For example, temporary physical discomforts, such as pain, shortness of breath, hunger, fatigue, etc., can make it difficult for the communicator to concentrate and affect communication. But when these physical discomforts are gone, communication can go on normally.
Permanent physical defects will affect communication for a long time, such as imperfect sensory function (hearing, visual impairment, even deaf, blind, etc.), imperfect mental development (mental retardation, dementia, etc.).
Communicating with these special subjects requires special methods, such as increasing the intensity of sound and light, or with the help of mute language, Braille, etc.
2. Emotional state. When communicators are in a particular emotional state, they often "distort" their understanding of the message. For example, when the communicator is in a state of anger or agitation, they often overreact to certain messages (more than they should), which can also affect communication.
3. Communication skills. For example, some people are good at speaking but not good at writing, and they can speak well in oral communication, but it is difficult to communicate in writing. Some people are the opposite. In addition, such as slurred speech, strong local accent, inability to speak Mandarin, slow writing speed, etc., are also problems in communication skills and will also affect communication.
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Summary. It is mainly divided into external factors and internal factors. External factors are when outside sounds can affect the thoughts of members of the organization and thus become noise.
Internal factors are caused by inconsistent thinking, inappropriate communication styles, and team cohesion.
In organizational communication, there are organizational structural factors that can become communication noise.
It is mainly divided into external factors and internal factors. External factors are when outside sounds can affect the thoughts of members of the organization and become noise. Be cautious of internal factors that are caused by inconsistent ideas, inappropriate communication styles, and team cohesion.
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