What is the problem of furniture is a quality problem

The definition of serious quality problems of the four 2113 types of furniture is: wood furniture (broken tenon, broken material, part deformation, loose structure, wood insects); metal furniture; Soft spring mattresses (spring punctures, severe collapses, broken springs); The sofa structure is loose, the components are broken, the seat spring is collapsing, and the wood is insected.

For furniture with serious quality problems, 5261 only includes 4 categories: "wood furniture", "metal furniture", "spring soft mattress" and "sofa", and furniture made of leather, wood-based panels, glass, plastic, stone, paper and other materials are not included.

Even if there are serious quality problems in the "three guarantees" regulations, there are also requirements for the time limit for 4102 return and exchange. According to the regulations: "Within 90 days from the date of delivery, if a serious quality problem occurs, the consumer can choose to return, exchange, or repair."

When returning, the payment shall be refunded at one time according to the original purchase".

Extended information: maintenance to 1653 request.

1. Milk cleaning method.

Soak a clean rag in expired milk and wipe wooden furniture such as tables with a secondary rag to remove dirt. Finally, wipe it again with water, which is suitable for a variety of furniture.

2. Tea cleaning method.

Painted utensils that are contaminated with dust can be wiped with gauze wrapped in wet tea residues or scrubbed with cold tea water to make the furniture particularly smooth and bright.

3. Beer cleaning method.

Take 1400ml of boiled pale beer, add 14 grams of sugar and 28 grams of beeswax, mix thoroughly, and when the mixture is cooled, dip it in a soft cloth to polish the wood polisher. This method applies to the cleaning of oak furniture. Answer.

Are you talking about colors? If you buy white furniture, after a long time, yellowing will occur, and the color will be yellower than when you first bought it, which is a normal phenomenon and does not belong to the quality problem; If you buy brown-red furniture, if it turns black, it is a chameleon, and you have to find a seller.

Summary. The furniture is most afraid of fraud complaints, which has a great impact on the reputation of the store. Shandong Province as an example, according to Article 19 of the "Shandong Province Furniture Product Repair and Replacement Return Responsibility Regulations".

In the event of a dispute between a consumer and a seller or a venue lessor due to the issue of the three guarantees of furniture, he or she may apply to the consumer association and other relevant social organizations for mediation, and the relevant organizations shall actively accept it; You can also appeal to the quality and technical supervision department or the administrative department for industry and commerce; They may also directly apply for arbitration or file a lawsuit in the people's court in accordance with the law. If the conditions for replacement are met, but the seller requests a return because the seller does not have a product of the same type and specification, or the consumer is unwilling to exchange the product with another specification or model, the seller shall return the product.

Hello Hello Furniture quality complaints to the Consumer Association Department.

Consumers can complain to the consumer association or report to the local Administration for Industry and Commerce for the supervisory authority to intervene to solve the problem.

Furniture quality complaints about the provincial consumer association, the provincial furniture association and the municipal quality inspection institute is the most effective, they jointly formulated a long-term rectification action plan of "laughing rent to regulate the market, safeguard the rights and interests of consumers", open the quality of home product complaints, and in the country for the first time to cancel the "household product complaints quality book grip testing" all the costs - touch the sign - consumers in the purchase of furniture, cabinets, doors, floors or home decoration, found that there are product quality problems, can call the provincial furniture association, the provincial consumer association complaints.

The furniture is most afraid of fraud complaints, which has a great impact on the reputation of the store. Shandong Province for example, according to Article 19 of the "Shandong Province Provisions on the Responsibility for Repair, Replacement and Return of Furniture Products": if a consumer has a dispute with the seller or the venue lessor due to the problem of furniture three guarantees, he can apply to the consumer association and other relevant social organizations for mediation, and the relevant organizations shall actively accept it; You can also appeal to the quality and technical supervision department or the administrative department for industry and commerce; They may also directly apply for arbitration or file a lawsuit in the people's court in accordance with the law.

If the conditions for replacement are met, but the seller requests a return because the seller does not have a product of the same type and specification, or the consumer is unwilling to exchange the product with another specification or model, the seller shall return the product.