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The reason for the low active evaluation rate of good and bad reviews may be that the product is too general, whether it is good or not? Is it bad or not? Always at a medium level, if it is particularly good, it will definitely take the initiative to praise, if it is particularly bad, it will definitely take the initiative to give a bad review, and then it will be a good or bad review, which cannot solve any practical problems at all, so the evaluation rate is getting lower and lower.
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The reason for the low active evaluation rate of good and bad reviews is that most of the online shopping groups are young people, who don't like to bargain and choose goods, because it is convenient to choose online shopping. And the evaluation is more troublesome. So the evaluation rate is low.
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In view of the factors that affect the active evaluation rate such as the difficulty of system docking, poor network foundation, and mass resistance encountered by "good and bad reviews", Pingluo County has taken multiple measures to improve the active evaluation rate of "good and bad reviews". Through the investigation and solution of the problems in the evaluation process one by one, we have guided enterprises and the masses to evaluate the work of government services through multiple channels, and strived to solve the problems that cannot be evaluated and not evaluated, and the work of "good and bad evaluation" of government services has achieved remarkable results. Up to now, a total of 13,221 online reviews have been received, and they are satisfied.
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The main reason is that good and bad reviews do not fundamentally solve the problem, and do not improve the experience and satisfaction. Gradually, they are reluctant to take the initiative to evaluate.
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I think the main reason is that 1 evaluation is not interesting. 2. The evaluation of good or bad can only be one's own opinion.
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Good and bad reviews, the active evaluation rate is low, and the most important thing is that there are few red envelopes.
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Yes. On September 23, 2020, the evaluation system was revised on the mobile phone**. In the past, users who clicked on "Baby Reviews" would see the option of medium and negative reviews, but after the revision, the content of medium and negative reviews was merged into "Feeling Bad" and ranked after many related entries with positive reviews.
In this way, the negative and medium reviews that used to be displayed separately were hidden.
Many netizens said that the bad reviews are an important reference for Duan Zheng's shopping. The "medium and bad evaluation system" used to be an important part of the credit evaluation system, which was borrowed from eBay and was first launched in 2003. Since then, although the ** network has undergone many adjustments, the medium and bad evaluation system has always existed and has become an important reference for consumers to shop.
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When encountering a bad review, generally speaking, we need to analyze the reasons for the bad review according to the content of the bad review, if it is indeed our own reason from the content of the bad review, then the seller must contact the customer at the first time.
When deciding to contact a customer, we first need to determine who the specific customer is, and find out the corresponding customer by comparing the username with the username in the order record, and contact and communicate, but sometimes, we may not be able to find the specific customer, in this case, we can also use the third-party services provided in the market to make up for our own mistakes.
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The "iron rule" for dealing with bad reviews: admitting mistakes with sincerity is more effective than anything else.
Again, when faced with a reply to likes, I.
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