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This question is somewhat representative. Many e-commerce companies have some troubles in this area to a greater or lesser extent, which has both misunderstandings and financial reasons.
The structure, functions, and staffing of a maintenance team depends on the kind, structure, and size of the maintenance team. The number of customers, the variety of products, and the sales target are key factors in size and complexity. In order to find the best team configuration, we must first understand all the technical and business operation points of this **, and on this basis, we must balance the relationship between business and capital in order to get the best results.
Here's a simple way to get started:
1. Clarify the responsibilities of the team, that is, to understand the business, technical process and data structure of the team, and decompose them into the specific tasks of the team. Among them, it is more time-consuming business and data, such as product page design and maintenance, product data design and maintenance, customer data management, business data management, etc., the latter two include various statistical reports, etc., which are the most complicated.
2. Estimating the amount of tasks: objectively estimate the time and cycle required for each task point;
3. Estimate manpower: combine the task points to estimate the approximate number of positions and people required;
4. Estimated cost: This mainly depends on the site and personnel salary and benefits, which are calculated according to the position and number of people;
5. Balance and staffing: The final staffing should be determined through the necessary task integration to achieve the goal of maximum efficiency, and the most important link here is the combination and reduction of tasks, which is the so-called balance.
The so-called balance is essentially the minimum cost and the maximum benefit.
That is to say, on the premise of satisfying the normal operation and sustainable development, the unnecessary cost expenditure is reduced as much as possible.
This requires a balance between business, cost and technology, which is fundamentally a high degree of coordination between technology and business.
Specifically, it is mainly the balance between the reasonable arrangement of tasks and task time and cycle and business needs, which is often solved by communication with other departments to get understanding, such as all kinds of statistics, new products, new functions on the line, ** revision, etc., these tasks should be measured by market benefits, and should not become a position to pat the brain.
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One program, one artist, one operation is enough.
If there are many suspects, you can find someone who understands both the program and the art to take over.
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The first priority at work every day is to update all the information in a timely manner. 2. Responsible for the production and construction of the customer's **, as well as related content. 3. Responsible for solving the customer-related inquiries transferred by the customer service department and working with the customer service department to do a good job in customer service.
4. Responsible for the development tasks assigned by the development company, as well as the update and improvement of the existing company's best system. 5. Responsible for the company's server security and other matters. Do a good job of confidentiality.
6. Responsible for handling other matters and work assigned by the general manager. Second, the marketing department. The main responsibilities are:
1. Have a comprehensive understanding of the company's relevant business conditions and be familiar with all aspects of the company. 2. Responsible for the return visit to the customer, solve the customer's difficult problems, do a good job of follow-up service, and establish the customer's relevant files. 3. Responsible for the reception, introduction and answer of customers to the company, so that all kinds of customers can get satisfactory answers.
4. Responsible for the company's personnel management, from the recruitment, assessment, probation, contract signing and dismissal of employees. 5. Responsible for the formulation of relevant internal systems and the preparation of various documents. 6. Responsible for the ideological work of the company's employees, correct the working attitude of employees, and mobilize the enthusiasm of employees.
7. Responsible for the communication and coordination between various functional institutions and employees within the company. 8. Due to the needs of work, we have the right to ask other departments to cooperate, and all departments must try our best to assist them in the principle of the supremacy of the company's interests. 9. Conduct a self-summary of the work once a week, and sort out customer resources every two weeks to consolidate business capabilities.
Must report to the superior supervisor every month. 10. Complete other tasks assigned by the general manager. 3. Finance Department and Manager.
The main responsibilities are: 1. Be fully responsible for all the company's affairs. 2. Responsible for the production of various financial statements, tax statements, business statements, etc. (temporarily by the finance department of Shouchang company**).
3. Responsible for bank settlement and invoice management (temporarily by the Finance Department of Shouchang Company**). 5. Responsible for the formulation and payment of the company's monthly employee wages (temporarily by the Finance Department of Shouchang Company**). 6. Responsible for contacting customers and managing related payments.
7. Responsible for the company's financial control and ensure that the company's financial situation is in a virtuous circle (temporarily by the financial department of Shouchang company). 8. The manager should be a good connection point, not only responsible for the company and the general manager, but also get along with the following employees and be a good leader.
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While showing the practicality and advancement of the Tu family, this book comprehensively introduces the knowledge, technology and practical operation skills of computer network construction and management from the aspects of basic knowledge of computer networks, basic concepts, basic applications, and basic management. The book describes the necessary theoretical knowledge in as concise and popular language as possible, and provides detailed operation cases and practical training content.
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A "network organization" refers specifically to an organization in which a group of equal-status "nodes" are spontaneously aggregated by a common goal or interest. The network here refers not only to the "Internet", but also to this particular form of interconnection without a center.
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A "network organization" refers specifically to an organization in which a group of equal-status "nodes" are spontaneously aggregated by a common goal or interest. The network here refers not only to the "Internet", but also to this particular form of interconnection without a center.
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The network belongs to the management of the state internet information department, and the state internet information department is responsible for the overall planning and coordination of network security efforts and related supervision and management work. The departments of industry and information technology, public security, and other relevant departments shall, in accordance with the provisions of the law, be responsible for network security protections and oversight and management efforts within the scope of their respective duties.
Article 3 of the Cybersecurity Law of the People's Republic of China: The State persists in placing equal emphasis on the development of network security and informatization, following the principles of active utilization, scientific development, lawful management, and ensuring security, advancing the construction and interconnection of network infrastructure, encouraging innovation and application of network technology, supporting the cultivation of network security personnel, establishing and completing network security safeguard systems, and increasing network security protection capabilities. Article 4 of the "Cybersecurity Law of the People's Republic of China" The state formulates and continuously improves network security strategies, clarifying the basic requirements and main objectives for ensuring network security, and proposing network security policies, tasks, and measures in key areas. Article 5 of the "Cybersecurity Law of the People's Republic of China" The State is to take measures to monitor, defend, and address cybersecurity risks and threats originating within and outside the territory of the People's Republic of China, to protect critical information infrastructure from attacks, intrusions, shortages, interference, and sabotage, to punish illegal and criminal activities on the Internet in accordance with law, and to preserve the security and order of cyberspace.
Aren't there a lot of online marriages? It's really hehe.
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