What does shopping mall floor management mainly do?

Shopping mall floor management, the management of people, goods, yards and services in the shopping mall, is mainly the basic operation position, and it is an indispensable position to ensure the normal operation of the shopping mall. There is a certain room for promotion, which depends on the promotion channels of the shopping mall (normal is the promotion of the level, job rotation, and the middle-level managers of the shopping mall operation) Their daily work depends on the mode of brand entry, joint operation, self-management, and rent; The literal meaning of joint operation, joint operation and joint management, it is necessary to integrate resources with the brand and achieve win-win cooperation.

The store is open normally, the personnel are stable, the goods are fully equipped, the store is clean, the staff service status is high-quality, and the business skills of the staff are constantly improving, so as to improve sales (this position serves as a link to connect the brand and the shopping mall platform) self-operated is the platform itself operates, and there is a complete set of use system, from ordering to inventory management.

It's much the same, a bit like a supermarket, you buy your own goods, and you pay for your own losses.

As the administrator of the store, things are more miscellaneous, is more, from brand management, to business communication, customer complaint handling, staff training, category marketing landing, but after a period of learning and accumulation, it is good to have experience, you can also rent out the venue, collect rent, this kind of catering, jewelry, rent supporting is more common, and there are some individual retail brands, the overall management is different from the joint focus, which also depends on the nature of the brand category, more attention to quality, hygiene, Safety, service checks.

What I do is shopping mall floor management, every time I am asked about shopping mall floor management, what do you do, I will politely reply "Miscellaneous" This position has a low salary and requires strong communication skills.

and good teamwork.

Spirit. The job content is: personnel, sales, on-site operation management, etc. Responsible for the investment adjustment and negotiation of the categories under its jurisdiction, responsible for the market research work of peers, do a good job of brand reserves, and lead the team to complete sales and gross profit.

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1. Convey and implement various instructions, notices and regulations; 2. Supervise and manage the overall work of commodity quality, environmental sanitation, fire safety, identification, turnover warehouse and so on this floor; 3. Responsible for the overall control of the layout and display of goods on this floor, so that the layout is reasonable, the display is plump and beautiful, and the sales are promoted; 4. Identify customer needs, put forward suggestions for the introduction of new commodities (new counters) and the elimination of unsalable commodities to shopping malls, and continuously optimize the commodity structure to meet customer needs; Do a good job in the management of key sales customers.

The main thing to do is to convey the instructions of the shopping mall, and inform all people to strictly enforce, the quality of goods and the first hygiene, environment, identification and fire safety have strict supervision tasks, if there are people in the mall noisy, to solve the problem.

The management of the mall floors needs to pay attention to fire prevention, put some fire extinguishers on each floor to avoid fires, and the escape routes must be kept unobstructed, and the water cannons on the walls should be checked.

Job Responsibilities:1Responsible for the environmental hygiene, counter discipline, customer reception, product display, etc. in the store, and make inspection records.

2.Responsible for the statistical summary of the daily business data of the shops in the management area and report it in a timely manner.

3.Responsible for observing the daily sales of the counter, analyzing the factors affecting sales changes, putting forward suggestions for improvement and timely feedback to superior leaders.

4.Hold regular shop forums to listen to opinions and take corrective measures.

5.Responsible for the collection of shop lease fees, property fees, water and electricity charges, etc.

6.Responsible for handling emergencies such as customer returns, exchanges and complaints in the store.

Prerequisites:120-35 years old, college degree or above.

2.Have a good sense of service, good organization, communication and coordination skills.

3.Those who have work experience in the same position in shopping malls and commercial plazas.

4. Major in business administration and marketing.

This question is very simple, the recruitment of each position will have corresponding responsibilities and required conditions, you will be told by personnel during the interview, or you can ask yourself, and the specific information will go to the Shancheng Talent Network to see it.

Job Responsibilities:

1. Responsible for the handling of merchant entry, exit procedures and decoration procedures, as well as data sorting and archiving.

2. Grasp the business conditions of merchants and suggestions for shopping mall activities.

3. Regularly analyze the current situation of the work, put forward the improvement plan of the work, clarify the work objectives, communicate with the merchants in a timely manner, and give feedback information.

4. Responsible for the collection of rent, management fees, water and electricity bills of merchants, etc., to ensure the completion of relevant fee collection and abnormal information feedback.

5. Assist the manager to complete other tasks.

A department store is a retail store that mainly deals in daily industrial products. Department stores in China are divided into three categories according to their size:

1) Large department stores. The business area is 5,000 square meters - more than 10,000 square meters, the number of employees is 500 - more than 2,000 people, and the business varieties are about 40,000 varieties.

2) Medium-sized department stores. The business area is 1,000 square meters to 2,000 square meters, with 200 employees to 400 people and about 10,000 varieties of business.

3) Small department stores. The business area is about 200 square meters, with more than a dozen to dozens of employees, and hundreds to thousands of business varieties.

Hello! I'm a professional in the workplace! More than 20 years of work experience, I am happy to answer for you!!

The floor management work of the mall is to collect rent, rent! Business floor management is a common recruitment position in shopping malls, and its work content includes: 1. According to the requirements of floor management, communicate with the merchants responsible for the floor, collect rent, risk prediction and control, etc., and complete the KPIs issued by the company; 2. Put forward suggestions for brand optimization of floor merchants to improve the yield and occupancy rate of floor booths; 3. Review the decoration plan and supervise the decoration process; 4. Supervise the daily sales, commodity display and service discipline of the merchants; 5. Responsible for handling business such as check-in, change, and dismantling of merchants, and establishing relevant information of manufacturers and merchants to ensure their legitimacy; 6. Understand the sales dynamics of the merchants on the responsible floor, and timely report the relevant business data of the merchants, daily, weekly and monthly.

Main job responsibilities of floor administrators:

1. Convey and implement various instructions, notices and regulations;

2. Supervise and manage the overall work of commodity quality, environmental sanitation, fire safety, identification, turnover warehouse and so on this floor;

3. Responsible for the overall control of the layout and display of goods on this floor, so that the layout is reasonable, the display is plump and beautiful, and the sales are promoted;

4. Identify customer needs, put forward suggestions for the introduction of new commodities (new counters) and the elimination of unsalable commodities to shopping malls, and continuously optimize the commodity structure to meet customer needs; Do a good job in the management of key sales customers.

5. Implement the ** plan and ** activities issued by **, actively plan and organize various ** activities on this floor, and analyze and give feedback on the ** effect;

6. Responsible for the safety of commodities, fire protection, funds, etc. on this floor. Conduct regular fire safety inspections, take measures to reduce the loss of goods, and do a good job of prevention;

7. Handle complaints and emergencies at the business site in a timely and proper manner, and maintain and create good order on the site;

8. Communicate and coordinate with counter customers, and feedback information to the person in charge of the counter in a timely manner.

1. Convey and implement various instructions, notices and regulations;

2. Supervise and manage the overall work of commodity quality, slag Paixiang, environmental sanitation, fire safety, identification, turnover warehouse, etc. on this floor;

3. Responsible for the overall control of the layout and display of goods on this floor, so that the layout is reasonable, the display is plump and beautiful, and the sales are promoted;

4. Identify customer needs, put forward suggestions for the introduction of new commodities (new counters) and the elimination of unsalable commodities to shopping malls, and continuously optimize the commodity structure to meet customer needs; Do a good job in the management of key sales customers.

5. Be familiar with the working conditions of the employees in the department, analyze the problems that are prone to occur and put forward the basic essentials to solve them;

6. Inspect each post from time to time, guide employees to work and supervise their completion;

7. Promote team spirit, such as promoting corporate culture, keeping in mind the company's purpose, and enhancing the cohesion and centripetal force of employees;

8. Organize market research, reflect the problems existing in the store and the real needs of customers, and make regular summary reports; Envy Lu.

9. Responsible for arranging and adjusting employee shifts, giving priority to combination, and correctly using command and management rights;

10. Strive to learn relevant knowledge, take into account every detail of the complex essentials, and adopt different leadership and supervision methods for employees.

Key Responsibilities: 1. Responsible for supervising and handling customer complaints, supervising return and exchange management, price management, and product display;

2. Responsible for the collection, analysis and feedback of sales performance data of shopping malls;

3. Responsible for supervising the management of on-site service quality, environmental quality and on-site discipline;

4. Responsible for researching business districts, developing members, establishing member files, receiving letters and visits from members, handling and replying to member complaints, and operating bulk customer service;

5. Participate in the meeting of the department manager of the branch, and complete other tasks assigned by the general manager of the branch in a timely manner;

6. Planning and control of departmental cost budget;

7. Gongling Liang made a report on the results, and the results of the operation were evaluated and improved;

8. Work review plan and preparation of departmental annual plan;

9. Establish and revise the operation system of the relevant departments;

10. Participate in the formulation of various systems of the branch and various member charters;

11. Qualification evaluation planning and personnel attendance for personnel promotion;

12. Planning and promotion of human resource development in the department;

13. Formulation and submission of short-, medium- and long-term operational strategies;

14. Cooperate with the planning department to organize various first-class activities;

15. Other operational management matters related to the operation of the operation department.