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The original "three services" of the office organs refer to "serving the leadership, serving the grassroots, and serving the masses", and the current "three services" of the office organs refer to "service development, service decision-making, and service implementation". In addition, there is also a kind of "three visits and three services", where the three services are "party secretaries serve grassroots organizations, grassroots organizations serve ordinary party members and the masses, and ordinary party members serve the masses." ”
What are the three services:
1. Three services of the office: service development, service decision-making, and service implementation.
2. Three visits and three services: the party secretary serves the grassroots organizations, the grassroots organizations serve the ordinary party members and the masses, and the ordinary party members serve the masses.
3. Three into three services: service development, service grassroots, service students.
4. Three services of the secretary: to serve the people, to serve the departments and provinces, autonomous regions and municipalities directly under the central government, and to serve the people.
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The three services of the office refer to service development, service decision-making, and service implementation.
To carry out the "three services" activities, it is necessary to respond to the demands and expectations of enterprises, the masses and the grassroots in a timely manner, and to play a role in sending charcoal in the snow to promote the solution of outstanding problems.
Therefore, how to implement the "three services" activities is an issue that all departments must consider immediately. The "three services" activities must stand up to judgment. Let enterprises, the masses, and the grassroots have more sense of gain is the ultimate goal of the "three services" activities, in this case, the results of the service should be shown to the masses, and the masses should be allowed to comment.
The true meaning of "three services" lies in the fact that all departments at all levels and the majority of party members and cadres truly practice the people-centered development thinking.
Sinking into the front line, the heart into the grassroots, offering the truth, writing down the responsibility, knowing the people's opinions, knowing the people's feelings, relieving the people's difficulties, solving the people's difficulties, so that the enterprise can travel lightly, let the masses gain a lot, and let the grassroots vitality burst out.
The "people" here, for the majority of grassroots party members and cadres, are a family of ordinary people, a concrete person, a large and small enterprise, not an abstract political concept. By extension, the difficulties and problems faced by the "people" are also concrete and practical, and the majority of party members and cadres must sincerely find out the real situation, come up with real measures to solve difficult problems, and let the masses of the people.
From the little bit of change, we can appreciate the sense of gain and happiness that can be seen, touched, and spoken.
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<> three services of the General Office refer to service development, service decision-making, and service implementation. The "three services" work of the office was first held in 1985 at the symposium of the director of the general office of the secretary general of the national party committee, when he was the first general office of the Communist Party of China.
Director Wang Zhaoguo.
For the first time, it was proposed that office work should serve the work of the leadership, the organs at the same level and at the lower and lower levels, and the people.
Serve. Since then, the "three services" have become synonymous with office functions.
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The three service functions of the office include "receiving, sending, and handling", that is, receiving, sending, and handling documents, as well as the services of service objects, staff services, and internal services of the organization.
The three offices and three service functions of the office refer to the basic responsibilities of the office in the process of sending and receiving official documents. "Receipt" means the receipt and registration of official documents and documents sent to this organ; "Transmission" refers to the delivery of official documents and documents issued by organs to designated recipients or units;
"Handling documents" refers to the review, drafting, and issuance of internal documents and documents of the handling organs. In addition, the office is also responsible for providing necessary services to the service users, such as consultation, inquiry, etc., as well as providing internal services, such as file management, information sharing, etc. This function is the basic process of sending and receiving official documents and processing within the agency.
The specific content of the three offices and three service functions of the office:
1. Receipt: The office shall collect all kinds of official documents and materials such as documents and letters sent by the organ internally or externally in a timely and accurate manner, and register, distribute and assign them in accordance with the prescribed procedures.
2. Delivery: The office shall promptly deliver all kinds of official documents issued by the internal and external organs to the designated recipients or units to ensure the timely delivery and receipt of official documents.
3. Handling documents: The office shall review, draft, countersign, issue, distribute, archive and other early work in accordance with the prescribed procedures to ensure the accuracy and standardization of official documents.
4. Service of service object: The office shall provide necessary services for service object, such as consultation and inquiry, to ensure that the rights and interests of service object are maintained.
5. Staff services: The office shall provide necessary services and support for the internal workers and scattered personnel of the organs, such as meeting arrangements and data collation, so as to ensure the efficiency and quality of the work within the organs.
6. Internal services: The office should provide internal services, such as file management, information sharing, etc., to ensure that the information and resources within the organization are fully utilized. <>
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The "three services" of secretarial work: serve the first; Serve ** departments and provinces, autonomous regions and municipalities directly under the central government; Serve.
Secretarial work should play "four roles": the role of staff officer, the role of assistant, the role of providing information, and the role of coordination.
Realize the "four transformations."
1. From simply doing paperwork to doing things and making suggestions;
2. From simply transmitting information to comprehensively processing information;
3. Shift from passive service to active service
4. From relying on old experience to scientific management. In fact, these four changes put forward higher requirements for secretarial personnel, that is, secretarial work should develop in the direction of comprehensive information processing, active service and scientific management, which is also the characteristic of secretarial work in developed countries.
Six Highlights of Secretarial Work:
1. Emphasize investigation and research.
2. Emphasize information work.
3. Emphasize the work of letters and visits.
4. Emphasize coordination.
5. Emphasize the work of inspectors.
6. Emphasize party affairs and government services.
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Summary. Hello friends, The three services refer to serving the leadership, serving the grassroots, and serving the masses.
Hello friends, The three services refer to serving the leadership, serving the grassroots, and serving the masses.
The 18th National Congress of the Communist Party of China (CPC) brought by the demolition of wisdom, according to the requirements of the new situation and new tasks, the work of the office "three services and brigades" has been given a new connotation, and the office work should be "service development, service decision-making, and service implementation". At present, the office should do a solid job in the "three services" through the "three around".
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