Huawei P10 connected to the computer, no response.

You can use the PC Manager mobile assistant to connect your computer to your phone.

Method 1: Double-click the desktop icon "QQ Phone Management for Android" to enter the QQ Phone Management page.

Method 2: Open PC Manager and click the "QQ Phone Management" icon to enter the QQ Phone Management page.

If you want to connect your HUAWEI phone to the computer, you need to install the HUAWEI mobile assistant HiSuite on the computer.

Please troubleshoot the faults in turn

When using the virtual navigation keys, make sure that the touch screen is correct, that your finger touches the center of the key icon accurately when clicking, and that your finger keeps in contact with the screen when you swipe.

The program sets a small blind area at the top of the virtual button (as shown below), if you click on the area in the red box, there is no response, please click on the center or lower position of the virtual button or switch to the physical front navigation key to use.

If your fingers are sweaty, the screen may also be dirty or stained with sweat, making it less sensitive to touch. It is recommended that you dry your fingers in time and clean the screen regularly to keep it clean and dry.

Please check that the screen film is not too thick. It is recommended to replace the film with a thickness of no more than mm, and it is recommended to use the Huawei companion mobile phone protector.

If the screen automatically jumps when the phone is charging or connecting to the computer, please check whether the data cable and charger are the original adaptation. Please use Huawei's standard data cable and charger, non-original chargers may make the charging voltage unstable, causing the screen to skip.

When using some third-party apps, the touchscreen is not sensitive.

Please make sure that only the phone software is updated to the latest version, and the third-party apps are also updated to the latest version before trying.

Some third-party applications will have the illusion that the touch screen is not sensitive, and Huawei will actively promote the improvement of third-party applications, so please pay attention to and update the versions of third-party applications in a timely manner.

If the screen is blurred when using some applications, it is usually caused by the incompatibility between the application itself and the mobile phone system or hardware. Please make sure that the operating conditions of the application match that of the tablet. It is recommended that you download the app version from AppGallery** that is compatible.

Please restore your phone to factory settings, or upgrade your mobile phone to the latest version.

If the problem persists after the above operations, it may be that there is a problem with the touch screen hardware, please back up the data in advance and bring the purchase invoice to the after-sales service point for maintenance.