vivoy51What s going on with the blurred screen on the mobile phone?

You can try it by restarting your phone first, or go to Settings - More Settings - Factory Reset - Reset All Settings (Restore All Settings will not lose data from your phone). If the screen still can't return to normal, it is recommended that you need to go to the local after-sales service center to deal with it, and the after-sales service center address can go to vivo official ** to query the after-sales service center address, find vivo official website****, and then click on the service, and then click on the outlet query, and query the after-sales address of your province and city according to the prompts.

If the screen color of the mobile phone is abnormal, such as black screen, splash screen, flower screen, white screen, red screen, etc., it is recommended to:

1.It is recommended to restart the phone to try: Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device;

3.If it comes with system software, it is recommended to update the system version of the mobile phone to try: please go to Settings - About the phone (about the device) - Software update (system update) - Update (please back up the data in the device before upgrading).

If the problem persists, it is recommended to bring the purchase invoice, warranty card and mobile phone to the local mobile phone purchase office for repair or to a nearby mobile phone repair shop for repair.

1. Force restart phone attempt:

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

Models released after September 2017 (X20 and later), as well as new models that will be released in the future: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;

Models released before September 2017 (models before X20): Press and hold the "Power Button" for more than 12 seconds;

2. Eliminate whether the mobile phone has been liquidated or damaged;

3. Enter Settings - System Upgrade to detect whether the phone is the latest version, if not, you can upgrade to the latest system to try; (Some iQOO (Monster) UI versions and FunTouch models need to go to Settings - My Devices - iQOO (Monster) UI version Funtouch OS version viewing).

5. Clear all data Reset all settings (Before clearing all data, please back up the important files in your phone

OriginOS FunTouch OS UI and above: Go to Settings - System Management - Backup & Reset - Restore All Settings Erase all data;

6. Use the screenshot function of the mobile phone to take a screenshot of the current screen, and swipe left and right or zoom in the screenshot to see if the abnormal lines in the screenshot move with the screen.

Abnormal lines follow the screen movement: It is recommended to restart the phone to try, if the phenomenon is still there, it may be the system and software application design, please feel free to use;

If it's turned on"Developer Options"The screen will display the current touch data, and the touch track will appear on the screen where the finger is swiped, and the function can be turned off to view;

Abnormal lines do not move with the screen: This situation is generally a screen failure, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to vivo customer service center for testing;

7. Customer service center processing. (Customer service center address: enter vivo official website vivo**app--my--service outlets--select provinces and cities to query the address of the customer service center).

The screen is faulty, it may be a problem with the wiring, or it may be a fall, go to the repair station to detect it, you can't get this yourself.

This does not rule out that the screen is damaged, and it should be repaired in time.

You can view the treatment method of the mobile phone screen blurred screen or streaks:

1. Restart your phone to try

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

Models released after September 2017 (X20 and later), as well as new models that will be released in the future: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;

Models released before September 2017 (models before X20): Press and hold the "Power Button" for more than 12 seconds;

2. Eliminate whether the mobile phone has been liquidated or damaged;

3. Enter Settings - System Upgrade to detect whether the phone is the latest version, if not, you can upgrade to the latest system to try to check the configuration; (Some iQOO (Monster) UI versions and FunTouch models need to go to Settings - My Devices - iQOO (Monster) UI version Funtouch OS version viewing).

5. Customer service center detection, customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--slide bottom--service support--service network query--select provinces and cities to inquire about the customer service center address. It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

If the screen of vivo mobile phone is blurred, it may be due to the abnormal system or screen of the mobile phone. It can be solved as follows:

One mu and blind, long press the power button (full screen needs to press and hold the "lock shield mu button" and "volume down button" at the same time) for 30 seconds to restart the phone.

2. Go to the mobile phone settings - detect and update the system in the system upgrade.

View. 2. If the mobile phone is liquid ingress or damaged, please bring the mobile phone to the vivo customer service center for testing and processing;

3. Enter Settings - System Upgrade to detect whether the phone is the latest version, if not, you can upgrade to the latest system to try; (Some iQOO (Monster) UI versions and FunTouch models need to go to Settings - My Devices - iQOO (Monster) UI version Funtouch OS version viewing).

5. Clear all data Restore all settings (please back up important files in your phone before clearing all data):

OriginOS FunTouch OS UI and above: Go to Settings - System Management - Backup & Reset - Restore All Settings Erase all data;

6. If the above methods cannot be solved, please back up your mobile phone data in advance and bring your mobile phone to the vivo customer service center for testing and processing. (Vivo customer service center address query method: enter vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the customer service center address).

Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consultation center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.

The screen of the vivo device appears blurry, you can check the following methods to deal with it:

1. Restart the device.

Restart the device and see if it resumes.

2. Upgrade the system version.

Please upgrade your device to the latest version to view. Go to Settings - System Upgrade, ** Detect Upgrade (some models need to go to Settings - My Device - iQOO UI version Funtouch OS version).

3. The screen appears when running third-party software.

4. Reset all settings.

This action does not delete the software or files, only resets all the settings; For data security, you can back up important data before operation.

5. Service center testing.

1. Restart your phone.

Please restart your phone and observe whether you can resume using the vibrato.

2. Upgrade the system version.

Please upgrade your phone to the latest version to view.

3. Reset all settings.

Go to Rent Reset - System Management - Backup & Reset - Restore all settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or ** files, but will only restore all the settings of the phone (such as the wallpaper, unlock style, wifi, default opening program, desktop layout, etc.), and some third-party application accounts need to be re-logged in, please confirm that it does not affect the use of the software before operating. For data security, it is recommended to back up your phone data in advance before the operation.

Backup: Go to Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Back to Backup Now to back up some system settings and desktop layout;

Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.

4. Service center testing.

If the above methods do not solve the problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to the vivo customer service center.

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Note: In order to save valuable time, it is recommended that you call the service center in advance** to confirm the service center business hours, whether the spare parts inventory is sufficient, etc.

This is caused by an error in the phone's system program or a hardware problem with the phone.

1. Turn off the automatic brightness adjustment function of the mobile phone screen, and then check whether the mobile phone carries the Naitan screen normally, here we take vivo Y79 mobile phone as an example, the specific method is as follows:

1. First, click "Settings" on the desktop of your phone.

2. Then select the "Display & Brightness" option in the settings interface.

3. Finally, turn off the switch of "Automatically adjust screen brightness".

Second, Muyin upgrades the phone's system to the latest, and then restarts the phone to check whether the phone screen is normal.

3. Restore your phone to factory settings, and then check if the phone screen is normal.

Fourth, the above methods can not solve the problem, you can bring the mobile phone and warranty card to the vivo mobile phone official repair center for testing and repair.