Samsung S7568 can t surf the Internet with data

We recommend that you try the following steps:

1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.

To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card** to open the data traffic Internet service.

2. Check whether the "Mobile Data" switch is turned on.

Slide your finger down on the top curtain of the screen, slide the shortcut bar to the left, and turn the "Mobile Data" dot green.

3. Reset the Internet access parameters.

In standby mode, select Standby Screen - Applications - More Settings - Mobile Network - Tap the access point name - Menu - Reset to Default Settings - After the settings are completed, restart your phone to surf the Internet.

4. Please try to change to another ** card.

5. You can also try again in a different time period or network environment.

6. Back up your phone's data (book, text messages, etc.) and restore your phone to factory settings.

If the fault persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair.

If your mobile phone cannot access the Internet normally, please check the following conditions:

Check whether you have upgraded to 4G**, it is recommended to restart your phone (if you upgraded to 4G last month, it will take effect this month, and you need to restart your phone before you can surf the Internet normally);

Check whether there is a network, it is recommended that you can use it in a place with a strong signal;

Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;

Confirm whether the parameters of the mobile phone have been set;

Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended to go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

Check if there is any problem with the phone, it is recommended that you change the phone for testing.

If your mobile phone reaches the maximum data limit in the current month, the system will automatically disable your data functions such as Internet access, MMS and mobile phone newspaper, and automatically activate it in the next month.

If the above situation has not been resolved, you can contact the local customer service to deal with it.

Hello: If you refer to the S7562 mobile phone can not access the Internet with data, it is recommended that you follow the following steps to operate the mobile phone:

1.Pull down the top curtain of the screen to check whether the data connection is enabled and Wi-Fi is disabled

2.Settings - Wireless & Network - Mobile Network - Access Point Name - Menu - Reset to the default settings (CMWAP access point is required for mobile travel cards).

3.Replace it with a different SIM card.

4.Backup phone data (**book, SMS information, multi** data, etc.) and restore the phone to factory settings: Settings - Privacy - Factory Reset.

I hope the above reply can help you and have a great life!

In Settings, turn on the switch for mobile networks in Wireless & Network. There are also some mobile phones that have a drop-down menu to open the Tianguan inside.

If you don't owe money, restart it.

Hello and welcome to the Samsung Digital Services platform.

This situation may be broken, take it to a professional mobile phone store and take a look.

Could it be that you have modified the wifi settings of your phone?

Hello: According to your description, if you mean that mobile data cannot be connected to the Internet, it is recommended that you follow the following steps to try it:

1.To use the mobile phone data Internet function, your ** card needs to open the GPRS Internet service. You can contact the local network provider of **card to open the GPRS Internet service.

2.Make sure your phone data is turned on and swipe down on the top of the screen.

3.Swipe the taskbar at the top of the screen to the left and turn Mobile Data to green.

4.Under the Standby page, tap Applications.

5.Click Settings.

7.Select Mobile Network.

8.Select Access Point Name, click the Menu button at the bottom left, and select Reset to Default Settings.

Once the settings are complete, restart your phone to surf the Internet.

If you still cannot access the Internet after resetting the Internet access parameters, you can create an APN in one of the following ways:

1.Under the standby page, go to [Applications] - [Settings] - [More Settings] - [Mobile Network] - [Access Point Name] - press the [Menu] button at the bottom left - [New APN].

2.Enter the following information: (Nothing else required).

Name (optional);

APN: CMWAP (Mobile Card) UNIWAP (Unicom Card) 3GWAP (3G Card);

**：；Port: 80.

3.Press the [Menu] button at the bottom left, and then click [Save].

Note: If the above operations cannot solve the problem of not being able to access the Internet, please try to change another ** card, or you can try again in a different time period or network environment.

If your phone is not able to access the Internet with mobile data, it is recommended that you:

1.Swipe down the top curtain of the screen to turn on mobile data. 【Tips】The SIM card needs to be activated for Internet service 2If you still cannot access the Internet after the above operations, it is recommended to reset the Internet access parameters of your mobile phone: Settings - Mobile Network - Access Point Name - More - Reset to the default settings.

3.Try a different SIM card or a different time period to troubleshoot network issues.

4.Upgrade your phone to the latest version.

5.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.

If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

I hope the above reply can help you and have a great life!

Welcome to Samsung's Digital Services platform.

Hello: According to your description, after turning on "mobile data", the network logo is selected according to the 2G 3G network coverage in the location, and there is no relevant setting on the mobile phone to control the display of the network logo.

If you can't access the Internet using your mobile phone, you can try the following:

Service Center Inquiries**:

Hello: According to your description, 1It is recommended that you check with the wide-width converter to see if other SIM tests with data traffic can be solved (eliminate SIM problems).

2.It is recommended that you restore the machine to factory settings, and the operation is as follows: Settings-Reset-Factory Reset (but since this machine will lose all the data in the phone if it is restored to factory settings, it is prudent to discuss Jianyuan Lease and ask you to back up important data such as **Ben,**,**, etc.) in advance).