How Amazon reviews will have a greater success rate

According to Amazon, independent computers and independent network cables can be said to be the most secure way to log in to Amazon, but Amazon sellers, you must know that the broadband IP of telecommunications and mobile is not just for you, it will be recycled at least once a day, so it is inevitable that the phenomenon of association will occur.

The IP of the Purple Bird Super Browser is different, it is a combination of different platforms and different regions, and, as long as there are Amazon sellers who have used it, if it is abandoned in the future, the Purple Bird platform will ** This IP will be cleaned up. It ensures that the IP of Amazon sellers is unique and that the IP will never be associated.

You must know that Amazon judges the association, not only by the IP to judge, but also by what it is, its existence will allow Amazon to recognize different operating systems and versions, browser languages, etc. There are almost more than 10,000 UAs in the Purple Bird Super Browser, and they are still increasing. Relying on different IPs and UAs, Purple Bird Super Browser can ensure that Amazon sellers continue to operate Amazon in many aspects.

Amazon sellers should correctly ask for reviews and make efforts from the following three aspects:

1.Amazon sellers need to follow up on the delivery status of products in real time to ask for reviews.

2.Ask for reviews on off-site drainage tools.

3.Collaborate with influencers to get reviews.

Of course, in addition to the above three aspects of operation, in fact, sellers can also use the intelligent review in the Scoot Seller Assistant to help you get reviews more efficiently!

1. Ask for reviews from customers with high-star feedback.

As a seller, we should analyze the feedback received by our store, and we can send an email to express our gratitude to customers who leave feedback with high-star details, and at the same time guide customers to leave product reviews at the appropriate time.

2. Guide customers to leave reviews through after-sales service cards.

Put the after-sales service card in the package, pay attention to the appropriate expression, and the retention rate will also greatly improve the reserve.

3. Ask for comments through Facebook friends.

Carefully cultivate a group of real netizens who have interactive communication and have a common understanding of each other, when you want to evaluate a product, it will not be difficult anymore. If you want to get safe and reliable Facebook friends, those in the interest group are more meaningful, if you are a seller of baby products, if you are a seller of fishing gear, go to the fishing hobby group to find it.

Find some WeChat groups, some are Chinese in the United States, some are various other ***, on the one hand, you can send messages in the group, on the other hand, you can also browse the personal circle of friends of these group friends, and then communicate with each other.

All in all, while the more reviews you get for Amazon sellers, the more sales you get, the way to get reviews is to get them right. Sellers should keep up with Amazon's policy changes and use legal methods to obtain them.

Using the NokScoot Amazon reminder software, the praise rate is higher, and the review is safer!

1.Create a claim rule.

Go to the intelligent review page under review management, click Add Rule, and create the evaluation conditions you need first; Select the stores you want to apply this rule to, name the rule and tick the customers you want to exclude.

2.Email scene setting.

The system has three trigger scenarios: after the buyer places an order, after the seller ships the goods, and after the buyer receives the goods; When the status of each triggered scenario is on, the review email will be automatically sent to the customer at the corresponding node.

3.Email subject templates.

When choosing a scene, Scoot Amazon reminder software provides an email reference template for sellers, and sellers can choose to directly use the template provided by the system or create their own personalized template.

1.The seller finds the middle difference review under the Sakura store that he is responsible for

2.Use the Scoot Seller Assistant, bind the store and authorize the verification, you can manage the negative reviews in the store in the feedback management, the total number of negative reviews in different stores, and the data such as the new negative reviews yesterday are clear at a glance.

The rule of bad reviews in processing**.

1.Keep your composure and take it in your stride.

You may understand the reason, but in the face of some bad reviews, the buyer's message is really angry. But at this point, you still have to restrain your temper and avoid replying directly to the buyer's review under the bad review of Songbu and arguing with the buyer, which will only make things worse. Because once you reply under the bad review, the comment will appear on your lisitng.

So, stay calm and take it in stride (I'm tired, but keep smiling).

2.Conduct a thorough analysis of negative reviews.

Everything must have cause and effect, except for some buyers who maliciously give bad reviews, most of the buyers give you bad reviews for a reason. At this time, you need to conduct a comprehensive analysis of the negative review: the content of the negative review, the customer's order, the address information of the customer who left the review, and the customer's historical review record, etc.; After all, "knowing oneself and knowing the other side can win all battles", through these analyses, to understand the reasons why customers are dissatisfied with the product, it is better to take measures to destroy the front and remove the bad reviews.

3.Respond quickly and demonstrate empathy.

Amazon buyers generally have difficulty communicating because buyers can't respond slowly like sellers who are staring at the store and staring at the platform all the time, and some buyers won't respond to you at all; In order to achieve the goal of removing negative reviews faster, try to put yourself in the customer's shoes as much as possible, so that the customer feels that you understand their needs and communicate with the customer more easily.

4.Ask buyers for good reviews appropriately.

If, after the above communication, the buyer is still reluctant to remove the negative review, then consider seeking more positive reviews to offset the impact of the negative review. Although Amazon explicitly prohibits "rewarded reviews," at the end of the day, it's not undesirable to ask for reviews, it's just the right way to ask for reviews that determines whether your review is successful. Remember not to step on the following minefields:

Go straight to the point, ask buyers for good reviews.

Don't give gifts to induce buyers to leave reviews.

If you have a discount or a coupon to purchase, don't send an email asking for a review.

Buyers who have already left feedback should also refrain from sending out further emails.

Controlling the frequency of your emails and sending them out will only be counterproductive.

As for how to request reviews, it is recommended to use the Scoot Seller Assistant Smart Request Function, which excludes buyers from leaving reviews, a variety of review email templates, and automatically sends review emails. Efficient and convenient.

As we all know, as a consumer on the Amazon platform, you can leave a review of the seller's store and products respectively, including a direct evaluation of the seller's performance, delivery logistics, and after-sales service, or a reflection of product quality and user experience.

However, with the popularity of online shopping and the acceleration of the modern rhythm, consumers' enthusiasm for leaving reviews after purchasing products seems to be getting lower and lower. And Amazon has staged a series of deletion incidents since last year, which has caused many sellers to encounter the dilemma of declining sales of reviews being deleted, and traffic has basically been lost.

In the face of this situation, some sellers expressed doubts, and they waited until 2-3 days after the buyer received the goods to send an Amazon review email to the buyer, but it didn't seem to work, is it wrong to write their own review email? Or what do I need to pay attention to when requesting an Amazon review email? Can I only send one email?

Will I be banned if I send too many emails?

1.Amazon Request Email Subject.

The first thing to note is that the subject of the review email is not necessarily the feedback request, you can use the subject of order information or additional information required to entice buyers to open the email, because a good title is the key factor affecting the open rate of the email.

2.Amazon review email time.

The time to send a review email varies depending on the category. It is generally recommended that sellers choose to send emails around 10 a.m. from Tuesday to Friday, especially on Friday morning, when the retention rate is the best.

3.Amazon requests the content of the email.

If the main purpose of the email is to invite comments, don't add other marketing content to the review email. And the content of the email should tend to provide after-sales service to the buyer rather than directly asking for good reviews, and avoid touching on sensitive words such as "rewards, refunds, discounts, gifts, etc.", which are strictly prohibited by Amazon.

How to efficiently ask for reviews for sellers in Amazon's peak season?

1.Send a test for a review.

In today's Amazon review "hard to find" situation, brush.

The single method is no longer recommended, but at this stage, Amazon is rated as the most effective channel is "sending tests", because there is no risk in relying on the evaluation introduced by the product itself. Sending test information is generally through social platforms to post test information, find some real buyers who want to get your products for free and are willing to leave reviews for you, generally speaking, on Facebook, evaluation**, celebrities on various platforms, top

Reviewer and other social platforms publish test submission information.

However, for the feasibility study of sending for testing, what you need to consider is the cost of sending for testing, because to obtain evaluation through testing, your product needs to be given to buyers for free, which includes Amazon FBA fees and other miscellaneous fees and the value of the product itself, and the level of these costs determines whether it is feasible to send for testing.

2.Official rating channels.

Official rating channels are often easily ignored by small and medium-sized sellers, because small and medium-sized sellers do not have the resources to effectively use official channels to evaluate. Small and medium-sized sellers who want to be evaluated through official channels usually need to use service providers to achieve their goals.

amazon

Vine Ivy Plan.

3.Request a review card to get a review.

Claim cards are a common evaluation channel, especially for self-shipping sellers, there is more room for maneuvering, while for FBA shipping sellers, they can only control the packaging of products. Because generally speaking, Amazon still has some supervision over this kind of card in the package, so for the sake of insurance, the content of the card in the package still needs to be subtle, put a beautiful after-sales service manual or put some new product promotion information on the packaging box of the product, and finally print the seller's after-sales service mailbox. In this way, if the buyer contacts the seller, the real email address of these buyers can be smoothly called.

4.The site asks for comments by email.

5.Offline postcard reviews.

Offline postcard reviews and on-site review emails must have a higher reach rate, because postcards can be sent directly to consumers' real mailboxes, and the reach rate is as high as 100%; Compared with the way of asking for review cards, postcards do not have the risk of Amazon review, so there is more room for maneuver and a higher rate of reviews. Here it is recommended that you may wish to try the "offline postcard" function launched by the Scoot Seller Assistant to ask for reviews safely and efficiently.