National Mobile Phone Three Guarantees Law 5, National Mobile Phone Three Guarantees Law

The Product Quality Law clearly stipulates that the product should be repaired free of charge if there is a quality problem during the three-warranty period (except for man-made damage), and it can not be used normally after two repairs, and it can be returned or replaced. The key to this depends on the cause of water ingress, and I suggest you take a look at the "Product Quality Law" to understand.

Can't be in the warranty, first of all, the water will not work, and secondly, you have repaired, it belongs to private demolition, both are not guaranteed, this is very sure.

The liquid machine itself is not covered by the insurance.

So there is no way to have a normal warranty.

Legal analysis: the three guarantees are a week of return, 15 days of replacement, one year of repair; It should be noted that the return and replacement must be the quality problem of the machine itself, if it is due to man-made damage, it cannot be regarded as a quality problem.

Legal basis: "The State Administration for Industry and Commerce's reply to the relevant questions about the "three guarantees" of mobile ** machine 1. Article 18 of the "Provisions on the Responsibility for Repair, Replacement and Return of Mobile Machine" stipulates: "If the conditions for replacement are met, and the seller does not have the same model and specification of the goods, and the consumer is unwilling to exchange other models and specifications of the goods and requests to return the goods, the seller shall return the goods and refund the payment according to the invoice **.

If the consumer meets the conditions for exchange and requests an exchange, the seller shall exchange the goods without deliberate delay. If the counter is temporarily out of stock, the two parties can negotiate the replacement time, and if they cannot reach an agreement on the exchange time, the seller shall return the goods for the consumer.

The "Three Guarantees Law on Mobile Phones" applies to mobile phones sold within the territory of the People's Republic of China (including handheld mobile phones, vehicle-mounted mobile phones, fixed station machines and their accessories).

Legal basis: Article 3 of the "Three Guarantees of Mobile Phone Law" implements the principle that whoever sells the mobile phone is responsible for the three guarantees. The contract concluded between the seller and the producer or supplier, the seller and the repairer, and the producer or supplier and the repairer shall not be exempted from the responsibilities and obligations of the three guarantees of this provision.

Article 4 These provisions are the most basic requirements for the implementation of the three guarantees of mobile machine goods. The State encourages sellers and producers to make a three-guarantee commitment that is more conducive to safeguarding the legitimate rights and interests of consumers and is stricter than these provisions. As an express guarantee, the undertaking shall be performed in accordance with the law, otherwise it shall be liable in accordance with the law.

1. Three guarantees: seven days of return, 15 days of replacement, one year warranty. 2. Warranty time:

The warranty time for the nose is 1 year, and the warranty time for accessories is: 6 months for the battery, 3 months for the wired earphone, 1 year for the charger, and 1 year for the memory card. (Unless otherwise specified by the manufacturer).

3. What are the circumstances that cannot enjoy the three guarantees: filial piety exceeds the time limit of return, replacement and warranty; Man-made damage (including but not limited to water ingress, moisture, dropping, crushing, etc.); Dismantling the machine without permission (dismantling and repairing it privately at a maintenance station not authorized by the manufacturer); Damage caused by improper use of accessories (not caused by inferior accessories such as original accessories); Unable to provide proof of purchase such as invoices, agreements, warranty cards, etc.; Non-functional failure (generally the manufacturer does not assume the warranty for appearance problems, and the manufacturer will be cautious in special circumstances).