Urgent,,Freight business merchandiser does what 80

What does a merchandiser do?

The job description of the logistics merchandiser:

1. In-transit tracking and abnormal feedback.

According to the dispatching instructions, follow up the situation of the relevant transportation merchants or drivers during transportation, and timely feedback to the leaders of the transportation department for the abnormalities that occur on the way, and follow up the follow-up results.

2. Receiving and handover tracking.

1) Cargo tracking: confirm the intact state of the goods delivered to the customer, record the actual arrival time, and understand the consignee's opinions.

2) Receipt tracking: understand the receipt of the receipt, if there is any abnormality, according to the company's regulations, the delivery person is required to communicate with the customer on the spot to solve the problem, as far as possible to avoid the return of unqualified receipts.

3. Receipt management.

1) Follow up with the delivery company, keep the receipt in good condition, and return the receipt to the originating company within the specified time.

2) Sort out the receipts, sort out the receipts according to the customer, time and destination, check the receipts that should be returned against the tracking form of the receipts, and give timely feedback to the superiors if there are problems, and follow up the results of the receipts.

3) Make a list of receipts, submit the receipts to the customer before the date specified in the contract, and feedback the receipts to the financial personnel in order to collect the receivables.

The job ability of an excellent logistics merchandiser:

1. The merchandiser is the core and most important work of the third-party logistics company, and he represents the company's image to deal with many aspects of work, so the merchandiser must have a high sense of responsibility and high requirements for operation.

2. After leading the vehicle into the loading area or waiting area designated by the customer, the merchandiser should first communicate with the customer and the customer's on-site personnel to understand the size and weight of the goods, and at the same time use their own tools to confirm, according to the overall size of the goods, tons of goods, on the job book for virtual reasonable loading, and illustrated; If there is a discrepancy with the driver's prior agreement, communicate in advance.

3. Due to emergencies, the on-site merchandiser and the driver need to renegotiate the freight, and should follow the first out of the lower psychological ** (to bid first than the driver), and strive for the initiative in the negotiation, and then, through the method of self-editing, self-directing and self-acting, appropriately give concessions to the driver to achieve the price of their own psychological bidding; Definitely avoid a passive situation where the driver makes a bid first and then we make a bid.

4. After the on-site emergencies are handled, the driver's tarpaulin should be inspected, and the driver should be educated on the spot, pay attention to safety on the road, deliver it in time, keep the mobile phone on the road, and send the signed receipt back in time to carry out on-site education to cooperate with the work of other departments of the company.

5. For valuable goods, in order to avoid the occurrence of driver fraud, it is necessary to increase vigilance, check the frame number of the vehicle in addition to the driver's documents, and verify that it provides the family.

The merchandiser of the goods auction and delivery company refers to the full-time personnel who track the products and track the flow of service operations based on orders in the operation process of the enterprise

1. White stubble production documentary. Understand the production process and quality standards of white stubble.

2. Material procurement documentary. Understand all the materials required to produce the finished product and the procurement cycle.

3. Documentary in the process of production macro inspection. Understand production, management, and communication.

4. Knowledge of cargo transportation documentary cargo transportation. Understand and tease according to the cargo transportation situation.

5. Contact and tracking of the co-factory. Understand the management and current situation of the co-factory.

The main work of the logistics merchandiser is mainly to carry out the task of general scheduling, and at the same time complete the logistics task from the customer unit, the current main work, responsible for the delivery of the company's vehicles, to the customer unit, in the scene of cargo loading, management and communication and on-site emergency handling.

The specific work content includes in-transit tracking and abnormal feedback: according to the dispatching instructions, follow up the situation of the relevant transportation ** business or driver during transportation, timely feedback to the leaders of the transportation department for the abnormalities that occur on the way, and follow up the follow-up results.

Receipt and handover tracking: cargo tracking, confirming the intact state of the goods delivered to the customer, recording the actual arrival time, and understanding the consignee's opinions; If there is an abnormality according to the company's regulations, the company requires the mill to communicate with the customer on the spot to solve the problem, and avoid the return of unqualified receipts as much as possible.

Follow up with the delivery company, keep the receipt intact, and return the receipt to the originating company within a fixed time; Sort out the receipts, sort out the receipts according to the customer, time and destination, check the receipt tracking table, check the situation that the receipt should not be returned, feedback to the superior for the problematic receipt, and follow up the results of the receipt to sign the delay.

Make a handover list of receipts and submit the receipts to the customer before the date specified in the contract. Feedback the handover of receipts to the financial staff for the collection of receivables.

Logistics Merchandiser Responsibilities:

1. Communicate with customers and place orders in written form such as fax.

2. After receiving the customer's fax, you should first communicate with your business personnel about related matters, and then you must call the customer again. Confirm the order content on the fax, confirm the accuracy of the order content, and then make an order to verify the total amount of payment.

3. After the order is completed, reply to the customer with the total amount of payment and notify the customer to make a deposit.

4. After the financial confirmation of the customer's payment deposit, the production order is issued to the production plan.

5. Track the whole process of order production, know which link the order is in, and refer to the contract date to plan the shipment date.

The main job responsibility of the logistics merchandiser is to perform the task of general scheduling and complete the logistics task of the customer unit. At present, the main work is to lead the company to dispatch vehicles to customer units; Manage and communicate and coordinate the cargo loading site; Handling of on-site emergencies and so on. <>

The competencies that a logistics merchandiser needs to have

In order to standardize and standardize the work of merchandisers, and at the same time, classify and summarize the merchandisers' on-site handling of emergencies;

1. The merchandiser is the core and most important work of the third-party logistics company, and he represents the company's image to deal with many aspects of work, so the merchandiser must have a high sense of responsibility and high requirements for operation;

Second, after the merchandiser leads the vehicle into the loading area or waiting area designated by the customer, he must first communicate with the customer and the customer's on-site personnel to understand the size and weight of the goods, and at the same time use their own tools to confirm, according to the size of the goods, tons of goods, on the job book for virtual reasonable loading, and illustrated; If there is a discrepancy with the driver's prior agreement, communicate in advance.

Third, due to the sudden god of pure parts, the need for the on-site merchandiser and the driver to re-negotiate the freight, should be followed, first lower than the psychological ** (to bid first than the driver), for the initiative in the negotiation, and then, through the method of self-editing, self-directing and self-acting, appropriate concessions to the driver, to achieve their own psychological bidding price; Definitely avoid a passive situation where the driver makes a bid first and then we make a bid.

1. Be familiar with the products operated by the company and accurately report sales.

2. Actively keep in touch with customers and urge customers to place orders as soon as possible.

3. After the sample is sent to the customer, the customer should check whether the customer has received the sample on the express delivery page, and after confirming that the customer has received the sample, the customer should immediately send a letter to ask the customer about the evaluation of the sample and whether the customer has the possibility of placing an order.

4. After the customer places an order, the salesman should sort out the Chinese order at the first time and immediately send it to the relevant production department.

5. Devote yourself to the analysis of customer orders, if there is any unclear explanation from the customer, you should immediately send an email to confirm in writing with the customer.

6. In the process of product preparation, the payment settlement problem is also carried out synchronously, and after the goods are ready, the final shipment of the goods will be arranged according to the contract.