Why did the high speed rail ticket refund not arrive?

High-speed rail tickets. What should I do if the refund is successful and there is no refund details? Many have purchased high-speed rail hard seats.

After the refund of the non-seat ticket, the refund fee of the high-speed rail ticket was not refunded, and the customer service has been urging the customer service to refund, in fact, the refund of the high-speed rail hard-seat non-seat ticket has been successful, but it has been returned to the purchaser himself.

You need to know the process of high-speed rail ticket refund, many people don't know, such as buying a high-speed rail hard-seat ticket, no refund may not necessarily be deducted, please read the following tutorial, if you don't understand, you can send a private message! High-speed rail ticket refund processTherefore, when purchasing high-speed rail tickets, please read the refund process carefully, pay attention to whether the information provided by the issuer of the ticket barcode or customer service staff is accurate, and ensure that the ticket refund is successful.

If the refund is successful, the railway will not refund, please call the customer service center 400-120-1106 consultation, and finally wish you a happy ride, because 400-120-1106 is really pitted, it is a fixed price, even if you pay dozens of dollars more along the way, you do not plan to give you a refund. I also bought a non-seat on the car, went to refund the ticket, stood for more than ten minutes, the high-speed rail will not give you a refund at all, and then I heard that it was good to stand for a while, so I refunded more than a dozen yuan for the high-speed rail to buy a hard seat, and the company arranged a non-seat home, what should I do in this situation? For the sale of non-seat tickets, passengers must provide the following materials: Uniform invoice for the sale of national railway tickets:

1.Valid ticket type, seat number or passenger transport service mark 2Passengers should pay the full price of the ticket according to the regulations3

If the seat is not accompanied by the passenger, the passenger's name, train number, seat number, train number, seat number or copy of the certificate must be provided4If the ticket cannot be provided at the boarding station and the name and ID number are not marked on the ticket, the carrier may provide the carrier with a document recording the facts of the ticket and the boarding record to prove the identity of the passenger.

If there is any change to the railway ticket, the passenger shall be notified 30 days in advance5If the ticket cannot be provided at the station and the name and ID number are not marked on the ticket, it will not be allowed to pass the railway transport company, and the ticket can generally be voted for by the road bureau or station. Passengers registered at the station in accordance with the above regulations are non-refundable.

If the passenger changes the station or train number according to the requirements of the station, the refund shall still be calculated according to the original fare.

To refund a ticket, you need to present your ticket, ID card, and ticket, and if you still have the value of use, you must enter the station with the ticket or vote with the changed ticket at the station. If the station allows the passenger to change the station of the train for which the refund has been made or to change the ticket of another train, the passenger shall be refunded according to the original refund**.

It usually takes 3-5 working days to return the ticket to the original payment method after the refund is successful.

12306 shows that the cheque has been refunded but has not been received for 3 reasons: first, the money is stuck in the bank or other places, but the money will definitely arrive within 15 working days; Second, you have printed the reimbursement voucher, and the money needs to be returned at the station before it can be received; Thirdly, if you purchased the ticket with cash, you can only get the cash back at the station after the refund at 12306.

In railway 12306 refund, the refund is generally the original refund, that is, if you pay with a bank card, you will return the bank card, and if you pay with Alipay, you will return Alipay. If you don't buy a ticket with cash or have printed a reimbursement voucher, you can only wait patiently when the refund money has not arrived, if it has not arrived within 15 working days, it is recommended to consult 12306 customer service.

In 12306, refunds generally need to charge a handling fee, if the refund is not the full amount when receiving the refund, it may be a deduction of the handling fee. The rules for the 12306 refund time and handling fee are as follows:

1. No refund fee will be charged if the ticket is refunded more than 8 days (including 8 days) before departure;

2. If the refund time is more than 48 hours before departure, 5% will be deducted as the refund fee;

3. If the refund is handled within 24 hours to 48 hours before departure, a 10% handling fee will be charged;

4. If the ticket is refunded within 24 hours before departure, a 20% handling fee will be charged;

5. Within 8 days before departure, if you change the departure station, arrival station or change to other trains that are more than 8 days away from departure, and the ticket is refunded 8 days before departure, a 5% handling fee will be charged.

There could be three reasons for this. First, the money is stuck in the bank or other places, but the money will definitely arrive within 15 working days; Second, you have printed the reimbursement voucher, and the money needs to be returned at the station before it can be received; Thirdly, if you purchased the ticket with cash, you can only get the cash back at the station after the refund at 12306.

Since the high-speed rail ticket has been refunded, the refund will definitely be received. Because the railway will send the refund information to the bank in real time after the refund, whether the bank will receive the refund in real time, you need to consult the customer service of the issuing bank, but under normal circumstances, it will arrive immediately, and it can be received within 15 working days at the latest.

You may have to wait a little later for your account to arrive.

As long as the refund of high-speed rail tickets shows that the refund is successful, the money will be returned from the original payment channel, and some of them will take a little time.

Usually after the refund of the ticket, the money will be credited to the account of the way you bought the ticket, you can check it, if it has not been for a long time, it is recommended to call the short number of the platform customer.

The refund of the train station is 7 to more than a dozen before the refund arrives, 12306, Ctrip refund, and the refund will arrive in the account after a while.

If it is illegal or illegal to refund the ticket, the refund will be successful and the cash will be returned by road, you can be patient. I hope you can accept it, thank you (.)

If the refund is successful, the money will be returned the same way, so you can wait patiently.

Hope, thank you (

If it is illegal not to refund it, then the money will be refunded in the same way. Please be patient. Hope to adopt it. Thank you (.)

1.As soon as possible, call ** to consult the 12306 staff, it is possible that you have not been able to get through, and you can enter it later.

2.Go to the hall of the high-speed rail station closer to the auction to ask directly about the refund, if there is a refund but the bank does not accept it, go to the crack to urge and then urge.

Then select "Customer Service Source With**Query", select the corresponding area**, dial, press button 10 in turn, and the actual voice prompt.

Hello, first of all, please confirm that your ticket has been refunded. Secondly, after submitting the refund application, the refund amount will be refunded to the original payment bank card according to the bank's regulations.

The 12306 refund will arrive in a few days, and if you refund the ticket normally, the money from the 12306 refund will naturally roll back to your bank card within 15 days. Generally, within 15 working days, if the system is busy, the time will be delayed, and weekends and statutory holidays cannot be counted! You'll have to wait.

After booking a train ticket online at 12306, users can change or refund their tickets at the ticket window of the station, regardless of whether they exchange for paper tickets or not.

The refund money for high-speed rail tickets will generally take about seven days, and the latest will not exceed 15 days for the arrival, but in the actual refund, most users will receive a refund within 1 or 2 days.

Users only need to pay attention to the change of the bank card limit, and if it is a third-party payment platform used by Hengbu to pay, they only need to pay attention to the balance change. However, refunds may incur a processing fee.

Documents required for refund:

If the passenger applies for the ticket in person, he or she needs to provide the ticket and the original valid ID used when purchasing the ticket; If you are unable to present your original valid ID card, you need to go to the ID card gate at the station to apply for a temporary identity certificate before you can apply for a refund.

If you apply on behalf of the passenger, you need to provide the ticket, the agent's original valid ID card, and the original valid ID card of the passenger that is consistent with the information at the time of ticket purchase before the refund procedure can be handled.

If the resident ID card provided cannot be automatically recognized and read, or if Sensui is instructed to use a valid ID other than the resident ID card to purchase a ticket, the order number needs to be provided in order to apply for a refund.

Users who have not exchanged for paper tickets for high-speed rail refunds, and are within 30 minutes of driving, can refund their tickets through the official website or APP, and have already exchanged for paper tickets, or before driving. Within 30 minutes, please bring the original valid ID of the passenger used to purchase the ticket to the ticket window of the station.