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If the phone shell is accidentally damaged or needs to be replaced (paint off, damaged, etc.), it is recommended that you bring your phone to the nearest after-sales service center for testing.
Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: please log in to Samsung's official website - click on the upper right corner of after-sales service - click to find Samsung Service Center - select the product you want to inquire about and the province and city where you are located to search.
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If the phone case is accidentally damaged or needs to be replaced (paint loss, damage, etc.), it is recommended that you bring your phone to the nearest Samsung after-sales service center for inspection and replacement.
For phone repair**, you can:
1.Consult the Samsung service center for the repair cost: Send the phone to the nearest [Samsung service center], and the engineer will determine the specific repair of the machine according to the product test results**.
1) Please check the [Repair Cost Basis for Outside the Warranty Period].
2) You can query [Reference for machine maintenance parts outside the warranty period**] At present, you can query through Samsung's official website: motherboard, screen, tail plug, back cover, and font reference**. When filling in the product model, please enter the complete model number, such as:
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1.Since there is no specific check on the phone in the network.
2.In order to understand and solve the problem in a more targeted manner, it is recommended to send the phone to the nearest Samsung service center for testing, and the service center will determine the specific problem of the phone based on the test results.
According to the Three Guarantees Regulations, the mobile phone is calculated from the date of purchase, 1) If there is a performance failure within 7 days, it can be returned, replaced, and repaired.
2) In the event of a performance failure from the 8th to the 15th day, the machine can be replaced and repaired.
3) If the machine is purchased for more than 15 days, within one year, the machine will be repaired for one year if there is a performance failure of the machine.
4) If there is no purchase invoice, it can be repaired for 15 months according to the factory date.
Scope of repair: In one of the following circumstances, the mobile machine commodity is not subject to three guarantees, but it can be repaired at a reasonable charge
1) More than the validity period of the three guarantees;
2) If there is no three-guarantee certificate and valid invoice, except for those who can prove that the mobile ** machine product is within the validity period of the three-guarantee;
3) The content on the three-guarantee certificate is inconsistent with the physical identification of the commodity or altered;
4) Damage caused by failure to use, maintain and maintain in accordance with the requirements of the product instruction manual;
5) Damage caused by dismantling by repairers who are not responsible for the three guarantees;
6) Damage caused by force majeure.
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If the mobile phone shell is accidentally damaged or needs to replace the mobile phone shell (paint off, damage, etc.), it is recommended that you bring the mobile phone to the nearest after-sales service center for testing and replacement.
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Workaround:
Send the machine to the Samsung after-sales service center for processing.
Find some fine water pens and the like, preferably similar colors, nail polish is probably not good.
I changed the home keyboard, and I had to change it with the screen.
1. Samsung's latest touch mobile phone, the shell has strong scratch resistance and drop resistance.
2. However, for your better mobile phone experience, it is recommended to use it carefully, and try to keep the mobile phone away from sharp objects when putting it in the bag.
3. The shell of Samsung mobile phone will have natural wear, dyeing, fading, scratches and other situations under normal use, and it is recommended that you use it normally without affecting the performance of the mobile phone.
4. If it has affected your normal use, because it is impossible to carry out a specific inspection of the mobile phone in the network, determine the specific accessories that need to be replaced in the end.
5. If you have just bought a Samsung product or want to buy a Samsung product, then hurry up and take protective measures before the home button is not seriously scratched.
6. Be careful not to put things like mobile phones and keys together when using, and pay attention to putting the screen up when you put it on the table, and the best solution now is to pay attention to the use.
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