Samsung S7 can be returned, and Samsung mobile phone can be returned

The Samsung S7 phone has no quality problem and is not covered by the recall.

Mobile phone tablet return conditions:

1.Within 7 days from the date of sale of mobile phones and tablets, if there is a performance failure, consumers can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.

2.Mobile phones and tablets from the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.

Mobile phone tablet return conditions:

1.Within 7 days from the date of sale of mobile phones and tablets, if there is a performance failure, consumers can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.

2.Mobile phones and tablets from the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.

Mobile phone tablet return conditions:

1.Within 7 days from the date of sale of mobile phones and tablets, if there is a performance failure, consumers can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.

2.Mobile phones and tablets from the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.

Samsung mobile phone return and exchange rules:

Within 7 days from the date of sale, if the product has a performance failure, it is tested by the Samsung maintenance center, and the repair center will issue a "test work order", and consumers can choose to return, exchange or repair the product with the "test work order". When returning, the dealer shall refund the payment at one time according to the invoice.

Within 15 days from the date of sale, if the product has a performance failure, it is tested by the Samsung maintenance center to be true, and the maintenance center will issue a "test work order", and consumers can choose to replace or repair the product with the "test work order". When exchanging goods, the dealer shall exchange the same model and specification for the consumer free of charge.

Now the merchants are so despised after sale!

What model of your phone? According to what you described, none of the problems are a big deal. Android?

Although Android is smart, this is really a drawback, and it is not done well. The landlord can turn to airplane mode before going to bed, so that the alarm clock can be used normally without being exposed to radiation. As for the phone screen is always on, will it be a problem with the settings?

Hello dear Samsung users:

Samsung return conditions:

1.Within 7 days from the date of sale, if there is a performance failure of the mobile phone, the consumer can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.

2.From the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair the product; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.

Hello dear Samsung users:

Comments, suggestions, complaints, please click:

According to the Three Guarantees Ordinance, the mobile phone is calculated from the date of purchase, 1If there is a performance failure within 7 days, it can be returned, replaced, and repaired.

2.If there is a performance failure within the 8th to 15th day, the machine can be replaced and repaired.

3.If the machine is purchased for more than 15 days, within one year, the machine will be repaired for one year if there is a performance failure.

4.If there is no purchase invoice, it can be repaired for 15 months according to the factory date.

Scope of repair: In one of the following circumstances, the mobile machine commodity is not subject to three guarantees, but it can be repaired at a reasonable charge

1.More than the validity period of the three guarantees;

2.If there is no three-guarantee certificate and a valid invoice, except for those who can prove that the mobile ** machine product is within the validity period of the three-guarantee;

3.The content on the three-guarantee certificate is inconsistent with the physical identification of the commodity or altered;

4.Failure to use, maintain and maintain the product in accordance with the requirements of the instruction manual and cause damage;

5.The damage is caused by the dismantling of the repairer who is not responsible for the three guarantees;

6.Damage caused by force majeure;

7.Machines that are damaged due to improper use by the user (e.g., falling, crushing, liquid ingression, etc.);

8.Using non-Samsung accessories that cause the phone to malfunction.

The official considers the assets and will definitely reply that there are no quality problems and will not be returned.

The result was a huge loss for Samsung.

So it's just a thought.

There is also a warranty if there is a quality problem in the warranty scope, but it will not be returned.

The only point, the only point, the only point:

After normal use,**.

will pay the full amount of the mobile phone, as well as medical expenses for personal injuries or... Ahem, the cost of hanging the ball is purely hand-played, I hope to learn from it.

Mobile phone tablet return conditions:

1.Within 7 days from the date of sale of mobile phones and tablets, if there is a performance failure, consumers can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.

2.Mobile phones and tablets from the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.

1. If you lose your mobile phone, you can report it to the relevant department and register. And report the loss as soon as possible to reissue the mobile phone card and payment account, and change the login and payment password of the relevant account.

Samsung S7 supports the remote control function, you can try to use this function to locate the approximate location of the phone. How to use the remote control function:

1.This feature requires you to turn on the remote control function through your phone, bind your Samsung account, and enable mobile data before you lose your phone.

2.Log in to Samsung Remote Control from your computer or other mobile phone**.

3.Enter your Samsung account and password to enter the remote control** interface. Click Find My Phone, if the phone is connected to the Internet, the phone will automatically turn on the GPS function and locate it.

Note: If the mobile phone is not connected to the network or the remote control function is not enabled, or the other party resets the mobile phone, the remote control function cannot be realized.

If the Samsung S7 phone is lost, you can report it to the relevant departments and register. Samsung supports the Samsung DIVE remote control feature. If the Samsung DIVE remote control function is enabled on the phone, you can try to retrieve it after it is lost

This function needs to be turned on through the mobile phone before the phone is lost, and the remote control function can only be used after registering a Samsung account verification, and the mobile phone needs to turn on the data network to use this function. If you have enabled the remote control function on your phone, you can log in to dive** from your computer and log in to your Samsung account to "track my phone", "lock my phone", "call my phone" and other functions.

Turn on Samsung Remote Control**, log in to Remote Control** from your computer, track your phone, or lock your phone, and then provide the relevant information to your local police station to help you get your phone back.

Note: This function cannot be achieved if the phone does not have the data connection and remote control function turned on, or if the other party resets the phone.

If you lose it, how do you want to get it back?

Purchases on JD.com support seven-day no reason to return:

There are five return categories for notebooks, as detailed in the image below.

However, if you do not meet the following five categories, you will not be eligible for return simply because you don't like it.

According to your description, according to the national three-guarantee regulations, if the notebook product has a performance failure within 7 days, the user can choose to return or exchange the goods, it is recommended that you bring the three-guarantee certificate to the Samsung service center to determine whether it is a service condition.

Samsung Service Center**: