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Well, from my personal point of view, this is not very reasonable. The reason why this incident has sparked heated discussions on the Internet is because the shape is too strange, or to be precise, shocking. This causes some kind of psychological discomfort on the customer, so this is unreasonable.
In order to give you a better understanding of this incident, the following will be explained from a more specific perspective. <>
1. Incident combingAccording to a report on the Internet, in a bank in Shanghai, when a netizen went here to do business, he was frightened by the style of the internal counter as soon as he entered the door, and according to the style described by the netizen, it seems to be very similar to the tombstone. And the words "welcome" flashing on the window add to the eerie feeling against this style.
It's like walking into the "Heaven and Earth Bank". It makes people feel a little uncomfortable and scary! <>
Second, it is not the first time that Shanghai's reform has been complained about the "breath of the underworld". Last year, Shanghai's Jing'an District was complained by netizens that it was a "netherworld style" because of the unified change of the signboard to white on a black background.
In the end, in the condemnation of netizens, the relevant departments apologized and said that they would make changes. It's only been a year since he thought about it, and he was on the hot search because of the same problem.
Like before, netizens complained that the style was weird, and it didn't look too similar to a tombstone. But this time, it was complained that it was uncultured, because the previous style of the Bund Bank was like this, so the current approach is at best restoring the historical style. <>
3. Reflection on the event From my personal point of view, the bank seems to have made a mistake, the bank exists as a service industry, unlike the exhibition hall, the core of the bank is the user, so the design should fully consider the customer's preferences and sense of experience.
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The bank window is like a tombstone, which is not reasonable. The office window needs to meet the needs of the times, and do not deliberately pursue antiquity or retain traditional style; At the same time, as a public service organization, it should uphold the purpose of serving the people and have the courage to accept the opinions of the people.
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It is unreasonable, because it will make people look very uncomfortable, they will feel that the atmosphere is very dull, and they will not be in the mood to go to the bank to do business, and the bank will have fewer customers.
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Very unreasonable. Because the image of the window looks weird, it brings a very unpleasant experience to the staff.
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Irrationality. Banks should serve customers as the criterion and make customers satisfied as their purpose. Problems like this should be improved in a timely manner.
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Unreasonable, which will affect the customer's sense of experience and make them feel uncomfortable.
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Because the design of this office window is designed according to the old Shanghai Tang, it is actually a more retro culture.
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Because banks, as large offices, should have a good public image, and this kind of tombstone window is very rough, so it is the cause of controversy.
In the case of China Merchants Bank, some outlets are open on weekends, and cash withdrawals can be accepted during business hours (Note: large withdrawals require an appointment in advance; The relevant regulations for large withdrawals vary from outlet to branch, so it is recommended to call 95555 or the handling bank in advance to confirm). You can enter. >>>More
First of all, there is a misunderstanding in this problem, the bank business hall does not want customers to queue up in the hall, the most fundamental problem is because of the lack of manpower, after all, workers have the right to rest, especially the window clerks, they have to face a variety of customers every day, and deal with hundreds of things at most. It is unbearable for anyone to sit at the counter for more than ten hours and keep repeating similar or even identical words to every customer. In addition, the salary of the salesperson is not high, and he also looks at the qualifications. >>>More
If the bank has a large number of people handling business, but the counter only opens one window, it is possible to make a complaint about the business. >>>More
As long as the parents explain the situation that may occur in the future to their daughter, don't do anything else, because it is useless, some children have not suffered by themselves, it is impossible for her to know and regret, no matter how much you say now, she will not listen to you, then as long as the possible situation in the future is clear, it will be benevolent and righteous.