Samsung Note2 can t text

Hello dear Samsung users:

If your phone can't send text messages, we recommend that you:

1.Check if your phone bill is sufficient.

2.Check whether the message center number is entered correctly: Info - Menu key - Settings - SMS settings - Message center - Set the information center number (please contact the local network operator for the information center number, the telecom card does not have the information center number setting).

3.Check your phone for viruses. Check mode: Settings - Application Manager - Running - Check if there is a process running. If you have this program, uninstall and delete it and restart your phone.

4.Try to change another SIM card.

5.Check if the machine has firmware system update push notifications, and if so, upgrade your phone to the latest version.

6.If it doesn't work, please back up the data in your phone (contacts, multiple files, etc.) and restore the machine to factory settings. (Note: Back up the relevant data before updating the version or factory restoring to avoid affecting the use).

Comments, suggestions, complaints, please click:

Here's how to deal with your phone not being able to send text messages:

1. You can change your mobile phone to see if you can send and receive text messages;

2. If you can send and receive text messages, it is recommended that you insert the card into your mobile phone again and send a text message to yourself to check if you can receive it;

3. If not, it is recommended that you check whether there is a problem with the SIM card;

4. Check whether the SMS center number is set correctly;

5. Bring the mobile phone card to the local business hall for testing or replacement of the mobile phone card.

If the mobile phone cannot send SMS, you can troubleshoot the problem according to the following conditions:

Scenario 1: If the SMS number is set incorrectly, please reset the correct SMS number.

1. Different mobile phone models, the setting path is also different, it is recommended to check the mobile phone instruction manual to understand.

2. The mobile phone number is different from the place of ownership, and the short message center number is also different. For example, the SMS center number of China Unicom Shanghai is +8613010314500, and the number of SMS center of China Unicom Beijing is +8613010112500.

Situation 2] If there is no signal or the signal is relatively poor, you can go to a place with a strong signal for testing.

Situation 3] If the SMS sending function is turned off on the mobile phone, you can turn on the SMS function and try again.

Situation 4] If you are included in the SMS blacklist, you need to go to the business hall to remove the blacklist status before you can use it normally.

Situation 5] The balance of the number is insufficient, you can pay the fee and recharge and try again.

Situation 6] There is a problem with the mobile phone, and the test can be replaced.

If it still can't be used normally after excluding the above reasons, you can click for feedback, and we will check and deal with it as soon as possible.

Hello: According to your description, it is recommended that you:

1. Turn off the phone, restart the phone and resend the SMS to see.

2. Open Messages, touch the left function button of the phone, select Settings - Message Center in the pop-up menu, reset the information center of the SIM card and restart the phone to see. CDMA card is not used.

3，.It is recommended that you go to Settings - Application Manager - Menu - All - SMS - Clear Data to have a try.

4. Have the conditions to change to a sure easy to use micro SIM card.

5. Delete recently installed apps on your phone.

6. Restore your phone to factory settings after backing up your phone data.

7. If you still can't send a message, you can bring the repair card, purchase invoice and mobile phone to the nearest Samsung mobile phone customer service to test the mobile phone.

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