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Negotiate with the guest to see how to compensate, of course, whoever breaks it should be responsible, since it is your colleague who broke it, you should let your colleague compensate.
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If you damage someone else's property, you have to compensate, this is a matter of course, your colleague has damaged the guest's things in your area, you should do work for him (her) and ask him (her) to compensate, if it is a small object, if he (she) does not compensate, you can compensate him (her) if you can't break the situation.
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You can't talk too much about things at work, whose responsibility is to be clearly investigated, and if the guest's things are broken, you must let your colleagues be responsible, otherwise you will have to take the blame.
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Tell a colleague under normal circumstances and make a claim for compensation. If the cost is not high, your own losses will be counted, and you will strengthen self-prevention in the future. In short, it is better to be polite than to criticize.
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Your colleague should take all the responsibility, no matter where your colleague broke the guest's things, your colleague has to pay for the damage, I don't think you need to take this responsibility yourself.
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It's all adults, and whoever does it is responsible.
Thank you! <>
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Communicate with the guest first to understand the guest's demands. Then communicate with colleagues, pay attention to the way of communication with colleagues, and reflect the demands of guests to colleagues, which can help colleagues solve them together.
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You say that your colleague spoils the guest's stuff in your area, and you deal with him in your area.
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You can comfort the guest first, and then you go to your colleague to ask him to take responsibility, and you should be strategic when you speak.
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It is possible to communicate with colleagues to solve this problem.
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The liability for compensation is borne by the colleague.
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There is now surveillance in public places, and it is completely clear.
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Legal Analysis: Customers who damage items during dining or accommodation shall bear civil liability and be compensated.
Legal basis: "Law of the People's Republic of China on Public Security Administration Punishments" Article 49: Anyone who steals, defrauds, robs, snatches, extorts, or intentionally damages public or private property is to be detained for not less than 5 days but not more than 10 days, and may be concurrently fined up to 500 RMB; where the circumstances are more serious, they are to be detained for between 10 and 15 days, and may be concurrently fined up to 1,000 RMB.
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My colleague destroyed the customer's things, but neither of us told the customer, and when we went back, the customer found out, what should we do.
Hello dear<>
If a customer finds out that something has been destroyed, you should apologize to the customer as soon as possible and explain the situation. Even if you don't directly damage the customer's things, but you don't tell the customer after knowing this matter, it is also a violation of professional ethics and integrity, it is recommended that you report the matter to the superior leader with your colleagues, and then compensate the customer's things to ensure the interests of the customer and the reputation of the enterprise.
Whether or not it is necessary for the individual to bear it fully depends on the actual situation. If the employee causes economic losses to the employer due to the employee's own reasons, the employer may require the employee to compensate for the economic loss in accordance with the provisions of the labor contract, but the monthly deduction shall not exceed 20% of the employee's monthly salary. >>>More
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Every girl looks at looks and money, and then deliberately answers about character to hide your vanity. Alas. There are a lot of rich women to play with, and there are a lot of handsome people, no matter how good the character is, there is no way to be poor, a friend of mine is an example! >>>More
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