vivox1 mobile phone turned on how black and did not turn off

Hello! It is recommended that you press and hold the power button for 10 seconds to restart the phone, if the reboot is still black, it is recommended that you try to double clear the phone, press and hold the volume up button and the power button for 3 to 4 seconds after the phone appears vivo phone logo, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system after completion If the phone has important data or still can't be solved, it is recommended that you send your phone to the local after-sales service center to test the specific reason, and there will be professional and technical personnel to serve you. The address of the after-sales service center can be found in Settings - General - More Settings - After-sales Service Options.

Plug in your computer and charge it for an hour before trying again.

The black screen of vivo mobile phones is divided into four situations: "black screen using a leather case", "black screen during calls", "black screen during standby" and "hardware damage".

First, the black screen of the holster was used.

The black screen of the mobile phone when using the leather case may be caused by the screen lock and wake-up realized by the mobile phone through the Hall sensor sensing magnet, and the magnet in the leather case cover is too magnetic. It is recommended to use the holster cover when it is opened, try not to close the back cover of the mobile phone to avoid the phone being accidentally inducted and lock the screen, and you can also remove the holster or replace it with other holsters before use.

2. The screen goes black during the call.

During a call, if the infrared light sensor next to the handset of the mobile phone is blocked, the mobile phone will automatically turn off the screen, in order to avoid other operations (such as hanging up**) caused by accidentally touching the screen during the call, and at the same time, it can also achieve the purpose of saving power.

3. Black screen during standby.

If the phone screen suddenly goes black, you can press and hold the power button (for the full screen, you need to press and hold the "lock screen button" and "volume down button" at the same time) for 30 seconds to restart the phone, and then perform the following operations:

1. Some models have the function of double-clicking to dismiss the screen, please confirm whether the phone has a black screen after double-clicking the screen.

1. Force restart your phone.

Try force restarting your phone to see if it resumes, and check if the power and volume buttons are stuck in the case.

Method of Force Restart:

1. Press and hold the power button of the mobile phone tablet to pop up the "Restart" option to turn it off;

2. Slide down at the top of the mobile phone screen to bring up the shortcut details page twice Swipe up at the bottom of the screen to enter the control center, and click the "Shut down and restart" switch;

3. Force restart the mobile phone and tablet; (It is recommended to use it when the phone is frozen or stuck).

Tablet, FunTouch OS and subsequent system models: Press and hold the "Electricity Hall Tanyuan Key" + "Volume Down Button" at the same time for more than 10 seconds;

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.

2. Upgrade the system version (skip this step if the screen is completely black and cannot be restored).

Please upgrade your phone to the latest version to view.

3. Reset all settings (skip this step if the screen is completely black and the display cannot be restored).

Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating.

Before operation, important data is backed up by cloud services.

Go to the mobile cloud service -- device cloud backup -- backup data type -- turn on the switch that needs to be backed up -- return to the previous page -- click Back up now;

4. Service center testing.

If the above methods do not solve the problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to vivo customer service center for testing.

[Other black screen scenes].

1. There is too much software running in the background, and the startup software has a black screen.

Multiple applications running in the background will occupy too much memory or other resources, and the phone may be overloaded and may cause abnormalities, so it is recommended to use them"One-click acceleration"Clean up background apps.

2. The screen will go black when the set auto-lock time is reached.

Go to Settings - Display & Brightness - Auto Lock Screen to adjust the lock screen time to a longer time.

3. Double-click the screen to go black.

This is to turn on the double-click screen-off function, enter Settings - Quick and Assist - Intelligent Somatosensory - Smart Screen Off - Double-click to turn off the screen or Enter Settings - Intelligent Somatosensory - Smart Screen Off - Double-click to turn off the screen and turn off the function.

4. Use third-party software to have a black screen.

5. The screen is black during the call.

In order to avoid accidentally touching the screen, during a call, when the infrared sensor is blocked, the phone will automatically turn off the screen, and the screen will turn on when it is far away.

You can view the following troubleshooting methods:

1. Confirm whether the mobile phone has been damaged by liquid or damage (if it is a black screen caused by night or falling.

It is recommended that the user send it for repair and after-sales treatment, if not, exclude it below);

2. After confirming whether it is a double-click screen, the phone screen will appear black;

originos/funtouch os

and above: Enter the mobile phone settings - Quick & Assist - Intelligent somatosensory - intelligent screen off - turn off the screen with double click;

FunTouch OS is as follows: You can enter the phone settings - intelligent somatosensory - intelligent screen on and off - turn off the double search and crack screen;

3. Force restart the phone to recover;

FunTouch OS and later models: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.

4. Confirm whether the set automatic lock screen time is reached and the screen will go black; Android 12

For the above models, when the screen is placed on the desktop with the screen facing down, the screen will be turned off in advance to prevent accidental touch and save power;

5. Check whether the storage space is sufficient;

6. Whether it is the latest system, not the latest system needs to be upgraded;

7. Check whether there are too many programs running in the background causing a black screen;

8. Whether the screen is black during the call, in order to avoid touching the screen by mistake, during the call, when the infrared sensor is blocked, the mobile phone will automatically turn off the screen, and the screen will turn on after moving away;

9. Reset all settings.

Back up your data. (restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating).

If the above methods are invalid after operation, you can bring your mobile phone and purchase voucher to the customer service center for testing and processing, customer service center address: enter the vivo official website vivo**app--my-service outlets or vivo official website web version--slide bottom--service support--service outlets query--select provinces and cities to query the address of Hengxiao customer service center. It is recommended to contact ** in advance before going to avoid empty running, reasonably plan the itinerary if you miss the draft, and travel safely.

1. Crash. During the operation of the system, because of its own bugs or incompatibility with other apps, the underlying software of the system runs incorrectly, which interrupts the output of the display signal of the mobile phone processor, and finally causes a black screen.

In this state, other users can still hear the call tone when dialing the mobile number, but the unit will not display the incoming call and there will be no response when connected to the charger.

Solution: Try to press the volume plus and power buttons at the same time for 10 seconds to force restart the phone, if the screen is displayed after pressing the key combination for 10 seconds, the fault will be solved. 2. The battery is virtual.

After the mobile phone battery is severely aged, there will be a phenomenon of virtual electricity. If you continue to operate the phone in this state, the battery voltage will be quickly lowered when the processor or other hardware is loaded, causing the battery to be unable to continue to work and cause it to restart with a black screen.

This kind of problem is very easy to distinguish, when using the mobile phone can observe the battery level, if the battery is lost quickly, and after shutting down and restarting, it can be concluded that the battery is weak, just replace the battery can solve the problem.

3. The screen or backlight is damaged.

At present, the mobile phone screen can be divided into OLED and LCD, of which the LCD material display needs to be driven by a backlight, and if the LED backlight is damaged, it will cause the mobile phone to suddenly go black;

Although the OLED screen does not need a backlight driver, if the screen is damaged due to external forces, it will also cause the phone to have a black screen.

Solution: LCD screen can be solved by replacing the backlight, while OLED screen needs to replace the screen assembly.

It is likely that the problem is caused by a short circuit in the circuit, and it is recommended to go to a service center for repair.

Hello, if your vivo phone shows a black screen and won't turn off, it may be caused by the following reasons:

1.Frozen or frozen applications: Some applications may freeze or freeze, causing the operating system to not boot or shut down properly. In this case, you can try restarting your phone to fix the problem.

2.System Crash or Error: If your phone has a system error or crashes on Youliang Chain, it may show a black screen and cannot be turned off.

You can try to use the recovery mode of your vivo phone to fix your system files, or connect your device to your computer and debug it with the Vivo PC Suite tool.

3.Low battery: If your phone's battery is very low or depleted, it may not turn off properly. Connect your phone to the charger and wait enough for it to fully charge.

4.Hardware issues: In some cases, black screens and won't shut down can be caused by hardware issues like battery failure, damage, etc.

If any of the above workarounds don't solve the problem, you may need to send your phone to a vivo service center for servicing or replacement.

In this case, it is basically the orange regret caused by the mobile phone card machine,If you make sure that the phone is still in the state of turning on,But the phone is still a black screen,In this case, you can force restart the phone to try,If there is no problem,Force re-10。 You have to turn off the phone to sell the round.

What should I do if the vivox21 phone suddenly has a black screen and can't turn on, hello dear, <>

If the phone cannot be turned on normally, it is recommended to try the following methods to solve it first: 1. Press and hold the power button for 30 seconds to see if the phone can be turned on normally. 2. Press and hold the volume up button and the power button for 3 to 4 seconds when the phone is turned off, release the button to enter recovery mode, press the volume down button to select the system repair mode, press the on button to confirm **latest version and install Select the available and stable wifi connection The phone will start to detect the latest firmware package After the firmware package is detected, select **and install, the phone will start** and automatically carry out the firmware upgrade, generally above 1GB, You can connect your phone to a charger and connect it to a stable and fast wifi before doing the above.

3. Press and hold the lock screen button and the volume plus key at the same time in the shutdown state, release the lock screen key when the vivo interface appears, continue to press and hold the volume plus key, enter recovery mode, press the volume down button to select clear all data, press the ON key to confirm, and wait for the interface to jump, then press the volume down key to select Restart and press the ON key to confirm. If you still can't turn on the phone normally after following the above methods, you can go to the local after-sales service center for testing and processing, and enter the vivo official website - service - service outlets to check the nearest after-sales address and contact**. Hope it helps.