What should I do if the S6 mobile data can t connect to the Internet?

If your Samsung S6 phone can't access the Internet via mobile data, it is recommended that you:

1.Check whether the SIM card of the mobile phone has the Internet function enabled.

2.Make sure mobile data is on: Swipe down the top curtain to turn on mobile data. If you have a dual-SIM phone, check whether you want to switch to a SIM card with data activated.

Note: Some CDMA dual-SIM machine card 2 does not support mobile Unicom SIM card Internet access).

3.Check whether to set a data usage limit. On some machines, [Limit Data Usage] is enabled, and the mobile data function will be automatically turned off when the data is exceeded.

4.Check whether all Internet access software or browsers are unavailable. Some machines support [Limit Application Traffic], which can control individual applications to use mobile phone data or Wi-Fi to surf the Internet.

5.If you still can't access the Internet after checking the above contents, it is recommended to reset the Internet access parameters of your mobile phone: Settings - (More Settings) - Mobile Network - Access Point Name - More (Menu Key) - Reset to the default settings.

6.If it doesn't work, try to replace it with another SIM card to rule out whether it is a SIM card.

7.Try it after changing the time period or changing to a different location.

8.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.

9.Check if your phone has a push notification for system updates, and if so, upgrade your phone to the latest version in a Wi-Fi environment.

If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

If your mobile phone cannot access the Internet normally, please check the following conditions:

1. If you don't restart your phone after upgrading to 4G**, you won't be able to use the Internet function normally;

2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;

3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;

4. After 3-5 minutes of power off, restart the phone and try again;

5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

6. If the traffic usage reaches the cap value in the current month, the network will be automatically shut down, it is recommended that you pay attention to the SMS reminder of China Unicom or inquire about the **product description.

If you can't use the 4G network on S6, we recommend that you:

1.To check whether the SIM card supports 4G services, it is recommended to contact the network operator to activate 4G services.

2.Verify if the phone supports 4G network mode: Settings - Connections - Mobile Network - Network Mode SIM1 SIM2-4G 3G 2G (Auto Connect) or 3G 2G (Auto Connect).

3.Check if your area is covered by 4G networks and try to move to another location.

4.Shut down, restart, or try to change the card.

If it is invalid, please bring the purchase invoice, repair card and machine to the Samsung service center, and a professional after-sales engineer will help you test it.

If you can't use the 4G network on S6, we recommend that you:

1.Check whether the SIM card supports 4G services.

2.Whether to select 4G network mode: Settings - Connection - Mobile Network - Network Mode SIM1 SIM2 - 4G 3G 2G (Auto Connect).

Note: When inserting dual SIM cards, one of the card slots can support the 4G 3G 2G network of China Mobile Unicom, while the other card slot only supports the 2G network of China Mobile Unicom.

3.Check if your area is covered by 4G networks and try to move to another location.

4.Shut down, restart, or replace the card.

Cellular data must be turned on, you can't go online, don't turn on data roaming, that is also a burning traffic, cellular data settings, you just let it default settings! Justin Top of the World N0!

You just turn on the cellular data and everything else is off

Mine is also backgammon vivo s6 , the situation is exactly the same as you, when you can't get on the Internet, turn on the airplane mode, and then turn it off, you can go online. However, this is not a cure.

My phone has become like this, what's going on? How did yours solve it?

Factory reset,,That's what I did.