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We recommend that you try the following:
1. You can try to press and hold the power button for more than 15 seconds to see if the phone can turn on normally.
2. You can press and hold the power button and the volume up button to enter recovery mode and perform double clearing operation: select wipe data factory reset to erase all data Restore factory settings (Chinese recovery selects clear data), wait for the interface to jump, and then select reboot system now to restart the phone.
3. You can ** firmware upgrade package to SD card, fill in the mobile phone model on vivo official website - service, search ** firmware upgrade package corresponding to mobile phone model, ** do not decompress after good, copy and paste directly to the root directory of SD card, and then go to vivo official website - community - section to search for "vivo mobile phone Chinese (or English) recovery operation guide", follow the tutorial in the post.
If the above methods still cannot be turned on, it is recommended that you go to the after-sales service center for testing and processing, and go to the vivo official website - service - service network query - select the province and city - check the local after-sales service center.
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Make sure that the battery of your phone is sufficient, and then connect your phone to a power source to charge it for a period of time before trying to turn it on. You can also press and hold the "Power Button" and "Volume + Button" at the same time to try to enter the recovery mode, select "Clear Data" first, and then select "Restart" after the interface jumps.
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What should I do if my vivo phone doesn't turn on.
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It is recommended to try it by following the methods below:
1. Press and hold the power button.
Try a force restart in 10 seconds.
2. Press and hold the lock screen button for 10 seconds to restart the phone, then press and hold the lock screen button and the volume plus key at the same time, when the vivo interface appears for the first time, release the lock screen key and continue to press and hold the volume plus key until you enter recovery mode, use the volume button to select wipe first
data/factory
reset to erase all data Factory restore (Chinese recovery can select clear data), wait for the interface to jump, and then select reboot
system
Restart the phone to try (select "Restart" for Chinese recovery). This action will erase all the data on your phone.
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Connect your phone to the charger for 30 minutes and then restart your phone.
If you still can't restart your phone, you can try to press and hold the volume up button + power button at the same time, wait for the word vivo to appear on the phone, let go of the power button, continue to press and hold the volume up button until the robot interface appears, select wipe data factory reset and then press the power button, wait for the interface to jump, and then select reboot system now to restart the phone. Doing this will result in the loss of all data on your phone (except for the data on your TF card), including installed apps, books, text messages, etc.
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It may be because the phone is running low on memory or the processor is overloaded after using it for a long time.
1. Press and hold the power button (for the full screen, you need to press and hold the "lock screen button" and "volume down button" at the same time) for 30 seconds to restart the phone;
2. Press and hold the "Power Button" and "Volume + Button" at the same time to enter the recovery mode, select "Wipe Data Factory Reset" first, wait for the interface to jump, and then select "Reboot System Now";
If you still can't restart your phone:
1. You can try to press and hold the volume up button + power button at the same time, wait for the word vivo to appear on the phone, let go of the power button, and continue to press and hold the volume up button until the robot interface appears;
2. Select Wipe Data Factory Reset and then press the power button, wait for the interface to jump, and then select Reboot System Now to restart the phone.
3. If you do this, you will lose all the data on your phone (except the data on the TF card), including installed applications, **book, short messages, etc.).
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1.Go to the official website or forum of the mobile phone to find the card swipe package of the machine, and then put it in the memory card to complete the card swiping, because the card swiping methods of different models are different, there is no detailed tutorial here, users can go directly to the official website or forum to find.
2.Bring the purchase invoice, three-pack card and other documents to the local mobile phone brand corresponding after-sales department to complete the system brushing, and users can find the after-sales address through the official website of the mobile phone brand.
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If you don't know how to flash the phone, you can go to the vivo after-sales service center near home to flash the phone for free, if you are far away, you can go to the store where you buy the vivo mobile phone, and the salesman of vivo can help you send it to the after-sales service center to flash the phone. The vivo after-sales service center is generally in the city, and the vivo after-sales service in the county can help you brush it for free.
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If the phone is turned on for the first time, it is normal for a longer time to take as the system has to work again. But if the old machine is turned on for a long time, then it may be a system problem, you can try to restore the factory settings after the backup.
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Why is Huawei just lit up and can't get in?
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It is recommended to try the phone Shuangqing, Shuangqing will lose data, press the power button + volume up button at the same time in the shutdown state to enter the recovery mode to clear all data to solve, select WIPE
datafactory
reset, wait for the interface to jump, enter and click yes, return to the original interface after completion, and press reboot
system
Now restart the phone immediately, if it still doesn't work, it is recommended to go to the after-sales service, the after-sales service center address and **You can enter the homepage of the vivo official website - service - outlet query - for inquiry.
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According to the situation of your phone, it is recommended to try the following methods to solve it first:
1. Press and hold the power button for 30 seconds to see if the phone can be turned on normally.
2. Press and hold the lock screen button and the volume plus button at the same time in the shutdown state, release the lock screen button when the vivo interface appears, continue to press and hold the volume plus button, enter recovery mode, press the volume down button to select wipe data factory reset Press the power on and off to confirm, and wait for the interface to jump, then press the volume down button to select Reboot System Now and press the power on and off to confirm.
If you still can't turn on your phone normally after following the above methods, you can take your phone to the local after-sales service center for testing and processing, and enter the vivo official website on the computer side - Service - Service Network to check the nearest after-sales address and contact**.
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Machine screen? Always stay in the vivo interface, can't enter the desktop, press and hold the volume up button + power button to enter recovery, and then click power off. You can try to use the Thread Brush Treasure Flashing Tool to solve this problem, without any complicated operations, follow the client operation prompts, connect the mobile phone to achieve flashing!
Problems such as mobile phone system upgrades, downgrades, system failures, mobile phone black screens, and system streamlining can be solved.
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Workaround:
Make sure that the battery of your phone is sufficient, and then connect your phone to a power source to charge it for a period of time before trying to turn it on.
Press and hold the power button (for the full screen, press and hold the "lock screen button" and "volume down button" at the same time) for 30 seconds to try to restart the phone;
You can press and hold the "Power Button" and "Volume + Button" at the same time to try to enter the recovery mode, first select "Wipe Data Factory Reset", wait for the interface to jump, and then select "Reboot System Now".
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According to the situation of your phone, it is recommended to try the following methods to solve it first:
1. Press and hold the power button for 30 seconds to try.
2. Press and hold the lock screen button and the volume plus key at the same time in the shutdown state, release the lock screen key when the vivo interface appears, continue to press and hold the volume plus key, enter recovery mode, press the volume down button to select wipe data factory reset Press power on and off to confirm, and wait for the interface to jump, then press the volume down button to select Reboot System Now and press the ON key to confirm.
3. If the mobile phone supports the installation of memory cards, you can use the card reader to connect to the computer, and then search for the vivo official website --Services--**The firmware package of the corresponding model is sent to the SD card, and then the SD card is installed on the mobile phone, press the volume reduction button to select Apply Update from external SDCARD Press the ON key to confirm, and then press the volume reduction key to select the firmware package of Yu Yanxue**, press the power on and off to confirm, and press the volume reduction key to select the reboot system after the upgrade progress bar is completed Press the ON key to confirm.
If you still can't turn on the phone normally after following the above methods, you can go to the local after-sales service center for testing and processing, and enter the vivo official erection network - service - service outlets to check the nearest after-sales address and contact**.
Hello! Our system is updated from time to time, the mobile phone prompts the system to upgrade can be upgraded, if the system has a new version update, we will push it to your mobile phone in time, please also pay attention to the version update information.
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