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I am from Kunming, Yunnan Province, because this province is a tourist city, and the service industry is a type of work with relatively large recruitment mobility. Because the salary of the general room attendant is not high, the general monthly salary of the three-star room attendant in 2012 was 1201-1499 yuan, and it was adjusted to 1400-1600 yuan in 2013, and the excess part of the 10-12 rooms (ordinary single and standard) is guaranteed to be made every day according to the commission of 5-8 yuan; The monthly salary of 4-star room attendants is basically 1500-1750 yuan, and the excess part of 10-12 rooms (ordinary single and standard) is guaranteed every day and is calculated as a commission of 6-10 yuan; The basic salary of a 5-star room attendant is 1,600-2,000 yuan, and the excess part of 10 rooms (ordinary single and standard) is guaranteed to be 8-10 yuan per day. The salary of the express hotel chain is the same as that of the three-star hotel.
I've been working in a hotel for 10 years, and you're a bit worried about this question, because the salary growth rate in the hotel industry is too slow, and the job of a room attendant is hard!
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Upstairs, I studied first, but when I saw this kind of salary, I really didn't know that living in Beijing was so rare.
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The room attendant stipulates that there are 13 standard rooms a day, but sometimes the task is about 20.
Room attendants clean the following types of guest rooms: single, double, double, triple, and suite. Its main tasks include:
Clean and inspect guest rooms, replenish supplies, provide services to guests, use and maintain cleaning supplies, inspect guest items and valuables in guest rooms, and ensure the safety of work areas.
Good verbal skills are required; Able to obtain and understand external information, analyze, judge and respond quickly; Have some computing power; It has good action coordination, and can complete various service operations quickly, accurately and flexibly.
Job Requirements for Room Attendants
Check out, dispose of the items left by the guests according to the specifications, report to the front desk in time and hand them over to the front desk for safekeeping. Complete the planned sanitation prescribed by the hotel as required. When cleaning guest rooms and public areas, if the failure or damage of facilities and equipment is found, report for repair according to the prescribed procedures.
According to the regulations of the hotel, do a good job in the collection, custody and handover of the room key card.
Timely implementation of the front desk service instructions, to meet the requirements of guests, and timely feedback results. Do a good job in the sending, receiving, inventory, transportation and replenishment of linen, and correctly use and keep work vehicles, cleaning tools, communication tools, and guest supplies. Meet the reasonable service requirements put forward by the guests in a timely manner, and report the requirements beyond the scope of authority in a timely manner.
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