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I also had an experience where the courier was lost after signing for it. But that's my full responsibility, because I asked the courier brother to leave it in the supermarket, and I didn't go to sign for it myself. I let someone else take it, but then someone else came back.
Lost after the courier is signed for is divided into the following situations:
1.If the courier brother contacts you and you ask to put it in a public place such as a supermarket, then it is your responsibility. It's up to you to bear the loss. Of course, it depends on whether the courier brother is actually delivered.
2.If the courier brother did not contact you, he put it in some places without authorization, or deceived you into seizing or losing the courier without permission, and did not tell you, then the courier brother is fully responsible, and the courier brother bears the loss.
3.If the courier brother puts the courier in a location without getting in touch with you, and gets in touch with you, and you find that the courier is lost after you know it, then the situation is generally negotiated. Most of them are fully responsible for the courier brother.
From time to time, the customer shall also be liable for the corresponding liability, as the case may be.
Note: If you let the little brother put it in the place you specified, please make sure that he is placed in the specified position. Because some courier brothers did not put the courier in that position on time, they asked you to sign in advance, and the customer was generally responsible for signing after signing.
Because the accuracy of the goods is determined at the time of receipt. Then you can complain about the courier brother on the express delivery platform.
It's not easy for the courier brother. Once the courier is lost, they will not only compensate the courier, but also pay several times the penalty of the courier company. And it has a certain impact on the personal reputation of the courier brother.
Personally, it is recommended that after discovering that the courier is lost, negotiate with the little brother and try to determine privately who is responsible for the compensation.
If the courier brother ignores it or has an arrogant attitude, then it is recommended that the customer apply for a complaint with the express delivery platform.
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If you let the courier lose it in public, you are fully responsible, you either buy a new one, or you consider yourself unlucky.
If the courier leaves it in a public place without your permission and causes it to be lost, the courier is fully responsible.
If the courier leaves you in a public place and contacts you, and finally loses it, the courier is fully responsible.
It is recommended to settle with the courier privately, because the courier will not only have to compensate you for your losses, but also the company will have to pay a fine, if the courier has an arrogant attitude, then you can complain.
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The courier has been signed for but lost can be divided into:
1. If it is the courier who contacts you and you ask to put it in a public place such as a supermarket, then it is your responsibility. It's up to you to bear the loss. Of course, it depends on whether the courier actually delivers.
2. If the courier did not contact you, he put it in some places without authorization, or deceived you into seizing or losing the courier without permission, and did not tell you, then the courier is fully responsible and the courier bears the loss.
3. If the courier puts the express in a position without getting in touch with you, and gets in touch with you, and you find that the express is lost after you know it, then the situation is generally negotiated. Most of them are the full responsibility of the courier. From time to time, the customer shall also be liable for the corresponding liability, as the case may be.
Precautions for signing for couriers:
1. Don't leave too detailed the delivery address.
When filling in the receiving address, do not write your detailed address on it, you can choose to leave the building number or a conspicuous marker nearby, and write the sending address as the address of the unit to avoid the disclosure of personal residence information.
2. Vulnerable groups should pay attention to safety.
Vulnerable groups, such as the elderly and women who live alone, can receive parcels in crowded places downstairs when receiving parcels to prevent their safety from being threatened. If it's a home delivery, you can pretend that there are other people in your home so as not to pose a safety threat to yourself.
3. After receiving the express delivery, the goods should be inspected on the spot.
It is recommended that valuable goods should be unpacked and inspected on the spot, especially for buyers of "cash on delivery", and beware of fake couriers sending packages or sending fake goods. When receiving the express delivery, it is also necessary to pay attention to observe whether the goods have peculiar smells and abnormalities.
If you find that the packaging of the goods is damaged, the goods are short or wrong, and the goods have surface quality problems, etc., please point out to the delivery personnel on the spot and refuse to accept the entire package. For products with plastic packaging or damage stickers out of the box, if the plastic package has been opened or the sticker is torn off the box and the sticker is damaged, it cannot be rejected, except for the shortage or error of the product, and the surface quality of the product has problems.
4. Clear the personal information on the package.
Before discarding the package, be sure to dispose of the courier note on the package, such as smearing, shredding, and burning. Don't throw it away, or the information will leak easily.
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The courier has been signed, and the customer is responsible for the loss.
After the courier signifies, the customer has received the courier. And confirm that the courier is intact and undamaged. The shipping services provided by the courier company have been completed. If something goes wrong in the future, it is the responsibility of the shipper and the consignee.
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The courier has been signed, but the loss of the disposal method is caused by your own reasons. The courier is lost, so you should be responsible for it. In the dead of night, I always want to find a tranquility, find a space to be alone, and then let my thoughts drift with the wind, and escape for a while in the tranquility of cranky thoughts.
When the soul can't bear the load of life, it can only send a signal to the sky that it is tired, too tired, and this feeling of tiredness is not something that ordinary people can imagine. Every day I want to find peace in my soul, however, it is really difficult.
There is nothing in the world, and mediocrity disturbs itself. Maybe I'm just a philistine. Why look for tranquility in anything?
In fact, I want to hope for peace, in this extraordinary and bad day this year. I reflected and reflected. Most of the time I don't understand what I'm doing.
Kind of life. Kind of always tugging at people's minds on certain days. When it comes to the tranquility of seeking, everyone expects to have this moment.
For me, it may feel a little heavier in moments of solitude, but it's not absolute. Sometimes, although people are in a noisy and noisy environment, but the heart has already flown to the realm of not knowing what kind of, I often smile on my face, and I have seen through all the complicated things in my inner constancy. People sometimes pretend to be a master of the world, but in fact, it is not the case, and the appearance of all this is also due to countless times of crawling, and then the end of reflection.
There is no real excitement of benefits, no real heartfelt reverence for life and nature, no gratitude and appreciation for life and the world, no kind and transparent understanding, no kind and susceptible heart, no final awakening, and no natural tranquility and detachment. In many cases, the motivation to seek tranquility is far greater than the force caused by all external things, and it may also be a process of excellence in the pursuit of tranquility for each individual. Why is that?
I asked myself with a smile. For a person who is truly integrated into life, will sigh at the wonder of the creation of the world. The heartfelt reverence and concern for life and nature is a kind of sincere gratitude and admiration.
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The courier has been signed, but if your piece is lost, you will find the courier company and all the gifts. If the courier company does not pay the claim, you can find the merchant and let the merchant help you solve it.
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If it wasn't you signed for.
Then you can. Call ** to the express customer service, and directly insist that you didn't receive it, and it can be signed for it.
At that time, the customer service will let the courier handle it.
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The courier has been signed, but if it is on the courier brother, the hand is missing. What should I do if I lose it? So you see if it's lost in **?
If you lose it at the depository, you can just let someone from the storage accompany you. If it's on the courier brother, then the courier brother is responsible.
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Complaints can be handled directly to the express delivery business enterprises.
According to Article 25 of the Interim Regulations on Express Delivery, an enterprise engaged in express delivery business shall deliver the express mail to the agreed address, the recipient or the recipient designated by the recipient, and inform the recipient or the recipient to accept the express mail in person. The recipient or the consignee has the right to accept the goods in person.
If the express mail is delayed, lost, damaged or the internal parts are short, the compensation liability shall be determined in accordance with the insurance rules agreed between the enterprise engaged in express delivery business and the sender; For uninsured shipments, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law. The State encourages insurance companies to develop types of express loss liability insurance, and encourages enterprises engaged in express delivery business to take out insurance.
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If you have signed for it, it proves that the transaction has been completed, and it is your own responsibility to lose it after signing, just like you lost ten yuan while walking on the road, there is no way to do this.
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As long as it is not you who signed for it, then you can find a courier. Just let the courier get this piece back, and if he can't find it, he will have to compensate.
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The courier has been signed, but the loss is responsible for the signing, as long as the signature proves that he has received, the loss of the situation is not responsible for the delivery party.
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Theoretically, you can complain to the courier company and get compensation accordingly. But in the current environment, plus you've already signed for it, it's almost impossible.
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Call ** to complain to the courier company.
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Contact the courier first and find the shipper. Found that it has been signed. At this time, you must contact the courier first, and if you don't have a notice, you should immediately call the official website** to find the delivery courier and check what the situation is.
Sometimes the courier signs first and then delivers, sometimes it is directly put on the doorman, so you have to contact in time and get the piece back early. It may also be that the tracking number is filled in incorrectly. Find the shipper to find the correct tracking number.
2. Compensation for lost items stipulates that 3. The insured value shall be compensated according to the total loss, and part of the damage shall be compensated according to the actual loss, but the compensation amount shall not exceed 3 times the tariff. 4. If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail. 5. If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.
Postal enterprises shall indicate the provisions of the preceding paragraph in the notices of their business premises and on the mailing documents provided to users, in a manner sufficient to attract the attention of users.
Contact the courier company for compensation first.
If it is really a rookie station, it is recommended to contact the station. Questions. ok
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Compensation can be claimed on appeal.
In response to the legal protection of the lost express delivery, the lawyer of Shanghai Huiying Law Firm said that consumers can file a lawsuit, but whether they win the lawsuit depends on the sufficiency of the evidence.
First of all, you need the main information of the other party, the courier number and the insured amount, and then prepare the complaint, evidence, and the original ID card, proof of loss and other materials that the party needs to prepare. As long as the evidence is sufficient.
Courier Notes:
The "Interim Regulations on Express Delivery" first used the legislative method of administrative regulations to determine the real-name system of express delivery is worthy of affirmation, and this time the real-name system was established for the first time by way of legislation, which is a highlight of the "Regulations", if it is anonymous or unclear, it will cause disputes.
Secondly, the "Interim Regulations on Express Delivery" stipulates that if the sender submits valuables for verification, he shall declare in advance, and at the same time, the courier and the express delivery company have the obligation to require the sender of Lubi to insure the value of the valuables. It is necessary to declare in advance and fulfill the obligation of insight and reminder.
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I've signed for it, but I lost it, if I can't find it, then I don't have to deal with it, I think I'm unlucky! After the goods are signed, the shipper and the express delivery company have completed their duties and are no longer liable.
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Contact the courier, this is the most direct way, give the courier a little time, say not to travel with the express delivery to find back, if lost, the courier company will also make corresponding compensation, the amount is generally below 2000 yuan, super pei town lead over this amount is recommended to be matched with the express network customer service to assist in processing.
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The express delivery shows that it has been signed, but the loss of the piece did not get it at all, the general joint nuclear loss is solved or lost money by the Sakura express brother, if there is no good way to change the gods, you can apply for a refund in the seller's store or express customer service complains about the express brother.
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The courier has been signed, did not receive the goods, lost can complain about the express to the company, if the company does not deal with the collapse of the state can complain to the group postal complaint **12305.
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If the courier shows that it has been signed, but it is not signed by you or your family members, you can complain to the courier outlet.
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This kind of thing must be their own consequences, after all, Tongqin has signed the bureau and received it, so there is no responsibility with the express company, and this kind of loss of orange is its own responsibility.
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The courier has signed for the delivery but lost how to deal with it, and the courier will compensate for it
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The question is, did you sign for it yourself? If the rookie station signs for it, you ask them to deal with it, and if you sign for it personally, you can only bear it yourself.
The way to deal with the loss of express delivery is: for the insured express mail, the compensation liability shall be determined in accordance with the insurance rules agreed between the enterprise operating the express delivery business and the sender; For uninsured shipments, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law. >>>More
Complaints can be handled directly to the express delivery business enterprises. >>>More
If the courier is sent to the wrong place, you can contact the courier company and the delivery personnel to explain the situation, and they will choose a new location for you.
The basic process is to contact the outlets or courier companies where you send the parcel to find out where to apply for compensation, or to find the head office, or to find a contractor, each express is different. You can also call the General Post Office directly 11185 to complain, if there is no insurance, it should be 10 times the postage of the mail, if the insurance is according to the actual value of the goods.
Under normal circumstances, the express mail that has been signed for cannot be rejected, and can only be returned through negotiation with the seller. >>>More