What should I do if the courier has been ordered and signed, but I haven t picked it up?

Complaints can be handled directly to the express delivery business enterprises.

In accordance with the "Interim Regulations on Express Delivery".

Article 25 stipulates that an enterprise engaged in express delivery business shall deliver the express mail to the agreed address, the recipient or the person designated by the recipient, and inform the recipient or the person designated by the recipient to accept the express mail in person. The recipient or the consignee has the right to accept the goods in person.

If the express mail is delayed, lost, damaged or the internal parts are short, the compensation liability shall be determined in accordance with the insurance rules agreed between the enterprise engaged in express delivery business and the sender; For uninsured shipments, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law. State encouragement.

Insurance companies develop express loss liability insurance, and encourage enterprises operating express delivery business to take out insurance.

Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics companies (including freight**) through their own independent networks or in the form of joint ventures (i.e., networking) will quickly and safely deliver documents or packages entrusted by users from the sender to the recipient's door to door (hand-to-hand).

Express delivery is divided into broad and narrow senses. Express delivery in a broad sense refers to the express delivery of any cargo (including bulk shipments); In the narrow sense, express delivery refers to the urgent delivery of business documents and small items. From the standard of service, express delivery generally refers to the express delivery service completed within 48 hours.

From the definition of express delivery, the following 3 characteristics of express delivery can be summarized:

From the perspective of economic categories, express delivery is a branch of the logistics industry, and express delivery research belongs to the category of logistics.

From the perspective of business operation, express delivery is a new type of transportation and an important link in the first chain.

From the perspective of business nature, express delivery is a high value-added emerging service**.

In January 2018, including EMS, SF Express.

Zhongtong, Shentong, Yuantong, Yunda.

Best, Debang, Jingdong Logistics, Suning Logistics, including these ten express delivery companies, all said that they would not close during the Spring Festival.

The above content reference: express delivery (a unified noun derived from the new form of society) encyclopedia.

There's nothing wrong with this, you can call directly and ask him to send it to you. After all, he signed for the delivery, showing that it was signed by the courier point. But it will be sent in the end. He usually signs for it in advance and then delivers it.

The courier has been signed for but has not been picked up, you can temporarily store it at the courier point for a period of time, but the premise is to get in touch with the courier or the staff of the express station, so that he can take it in a safe place, and pick it up again when he is free, or you can entrust relatives and friends to get it back for you.

If you don't pick it up for a long time, it will be returned for about a week.

1. It is recommended that you can pay attention to the logistics information to see if someone has helped you sign, if no one signs, the courier will contact the recipient and the sender, the recipient can not be contacted or refuse to answer**, the courier will contact the sender to choose whether to return or return directly.

2. If you are signed by someone else, you will not return the goods if you do not sign for the receipt, and the system will default that you have received the goods.

Goods that have not been signed for a long time are generally returned in about a week.

1. You can pay attention to the logistics information, whether someone will help you sign, no one will sign for the mail will contact the recipient and the sender, the recipient can not be contacted or refuse to answer**, the express will contact the sender to choose whether to return or return directly.

2. If you are signed by someone else, you will not return the goods if you do not sign for the receipt, and the system will default that you have received the goods.

The courier has been signed, is it the courier station rookie or the like to sign for you privately.

You can go to the courier station to ask, or you can ask the courier to put it in **, if you really can't find it, complain.

This is your own confirmation of receipt or, the express logistics information shows that you have signed for the delivery and you have not got the express, you can directly contact the courier company to complain about the handling, or the general logistics information will have the sender**You can call the courier**! Where is the courier?

Dear, this has nothing to do, in fact, there is no pick up after signing, and it doesn't matter, as long as you go to pick it up in time, as long as you have a voucher, there is no problem, because there is a courier number when you sign on our mobile phone, and you can report a name.

As long as the receipt is not confirmed on the mobile phone, it will generally be returned to the sender after the time limit between the courier company and the courier point.

Contact the courier company or courier through the courier number to confirm the signatory of the courier and the courier movement.

In this kind of should, you should still be able to pick up the express, you click on the sign, the express point should not have any news for the time being, it is recommended that you pick up the express as soon as possible.

Then you should go to the courier point to pick it up as soon as possible, otherwise you will be in trouble if they lose it.

Yunda Express has been signed for at nine o'clock in the morning, and what time is it to pick it up. Of course, the sooner the better, if it is a collection point, it may be lost after a long time. In the case of a courier locker, overtime charges may be incurred for more than 24 hours.

You can contact the staff at the local courier station to explain the situation.

The courier arrived, but the courier was not picked up to show that it had been signed. In this case, it may be that the rookie post station or similar rookie post station will help you sign for the receipt, and you only need to go over to pick it up.

There is another situation where your courier has been signed for by someone else, that is, the courier has been taken by the wrong person.

In this case, it is best for you to go to the rookie post station where the express delivery is put to see, if you can find it, it is best not to find it, you can only negotiate the platform to negotiate the express delivery to solve, or reissue the goods or refund.

It is likely that the courier himself signed for it, improve the signing rate, if you wait for a long time and do not deliver, you will hit **.

Someone signed for you or the courier signed for you, put it on the doorman or property, etc.

Could it be someone else who signed for you?

The property helps you sign for the receipt, go to the property to pick it up.

Someone picked it up on your behalf, or the courier signed it on your behalf.

As long as the goods are still on the way to the express, there is generally no problem, if the express has not been signed, the delay in confirming the receipt will not affect the transportation and receipt of the express.

Misoperation to confirm receipt is actually payment in advance, and the goods must be received within 15 days after payment. Because the validity period of consumer protection after payment is 15 days, the statute of limitations for consumer protection will end after 15 days, and the after-sales service entrance will be closed. If you do not receive the goods in the end, you can defend your rights or complain.

In addition, you should contact customer service and explain that you have mistakenly confirmed the actual situation of receipt.

The seller should not see that the customer clicks on the receipt of the goods, and will take the goods back, because the customer has not yet evaluated, and there is no receipt certificate, and he can contact the after-sales service at any time. Moreover, the seller will not ruin the reputation of the store because of a single item.

Loss Compensation Limit:

1. If the uninsured items are lost, compensation shall be made according to the actual ** of the items, but the maximum shall not exceed 3 times of the freight charged.

2. The maximum insured amount of the article shall not exceed 20,000 yuan. If the insured items are lost, compensation will be made according to the insured amount, with a maximum of 20,000 yuan; If the article is partially damaged or the internal parts are short, the actual loss of the article shall be compensated in accordance with the proportion of the insured amount to the total value.

1.Generally, no one signs for the express delivery, then it will be returned to the express outlet first, and then the operator of the outlet will contact the recipient the next day, if it is still not contacted, then the sender will be contacted, and the sender will contact the recipient or return the express.

2.Generally, most of the courier companies are to charge the cost of return, which is required to be paid by the sender, if the sender does not want it, it will be disposed of as no express mail.

It's okay, it will still be delivered to you after it expires, don't worry.

The express will not swallow the express privately, just wait for the delivery.

Don't worry, contact the merchant as soon as possible, communicate, the general merchant will ship as usual, of course, it is not excluded that there are bad sellers, and there is no need to worry at that time, because there is a return and appeal function, if the merchant does not ship the goods in the next few days, you save the conversation when communicating with it and hand in the appeal, you can also call the ** to the merchant ** recording as evidence, so that ** will help you get back the payment for the first time, because the current merchants are *** gold in**, unless this merchant gives up business for your small order, Hehe, I hope it helps.

You can contact the seller first, but the courier company doesn't know that you have already signed for it, and it will still send the express.

It doesn't matter, there's nothing wrong with that.

Legal analysis]: The solution to the delivery has been signed without getting it is as follows: 1. Contact the courier company or courier through the courier number to confirm the signatory of the courier and the courier trend 2; Contact the seller for verification, usually this situation is that the courier company enters the receipt information in advance, and the goods are delivered subsequently; 3. If you still can't find the courier after confirmation, you can find the order on the mobile phone ** pc** web page, click "Logistics Complaint" on the logistics details page, and select the corresponding reason to initiate a complaint (the reasons include, not receiving the goods and not telling where the goods are, putting the parcel into the collection point without permission, and putting the parcel into the self-pickup cabinet without permission); 4. The logistics company will generally visit you within 48 hours for processing, please wait patiently.

Some courier companies have not opened the complaint portal, please consult the merchant or courier company to verify the feedback, if your goods have not been received, you can apply for a refund in time.

Legal basisArticle 20 of the "Measures for the Administration of the Express Market" In the process of express delivery services, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise engaged in the express delivery business shall compensate according to law in accordance with the agreement with the user. If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured express mail (mail).

For the express mail (mail) that has not purchased the insured value, compensation shall be made in accordance with the "Postal Law of the People's Republic of China", "Contract Law of the People's Republic of China" and other relevant laws.

Contact the courier company to find out the specifics and request to pick up or send it back directly. Usually, the express delivery will be returned to the sender's address in the original way, and the logistics will be returned to the sender's address.

1. If the recipient wants this item and the express has not been returned to the sender, the signatory needs to tell the sender immediately, explain why he did not sign for the situation, and let the sender call the courier company, which can be re-sent to the recipient to sign for re-receipt.

2. If the recipient does not want it, feedback and explain the situation to the sender in time and make a refund. The courier service organization shall contact the recipient before delivery, and take the following measures when the express cannot be delivered:

a) In the event of the first failure to deliver, the express service organization shall take the initiative to contact the recipient to inform the time and contact method of redelivery;

b) If delivery is still unavailable again, the recipient may be notified to adopt the method of self-pickup, and the recipient may be informed of the place and working hours of self-pick-up; If the recipient still needs the express service organization to deliver, the additional cost should be informed;

c) If the recipient cannot be contacted, the express service organization shall contact the sender before the time limit for complete delay is reached, and negotiate the treatment methods and costs, mainly including: if the sender abandons the express mail, it shall sign the express service organization's declaration of abandonment of the express mail, and the express service organization shall process the express mail by letter; If the sender needs to return the shipment, the return fee shall be paid.

d) If the recipient and sender cannot be contacted, except for items that are not easy to preserve, the express service organization may dispose of the express mail in accordance with the relevant regulations after it has been kept for at least 3 months.

Contact customer service immediately and tell yourself that you have mistakenly ordered to confirm the receipt. See what the customer service says.

If the courier has not yet signed, it is wrong to confirm the receipt. In fact, it is paid in advance, and the goods must be received within 15 days after payment.

The validity period after payment is 15 days, after which the effective period of rights protection will end. The after-sales service entrance is closed.

If you do not receive the goods in the end, you can defend your rights or complain.

This situation is not a big problem, you click to sign for the receipt, but the logistics are still going, and the item will continue to be delivered as normal.

It's okay, when the courier arrives, the courier will deliver it again, and you can also pay attention to it in real time, the courier has arrived at the site, and it is best to get it yourself.

If it is an online transaction and you mistakenly click to sign for the receipt, then within 15 days after the receipt is confirmed, you can still deal with the after-sales problem through the rights protection entrance next to the transaction.

It's okay.,The courier will be sent by then.,If you don't receive it, you can adjust the monitoring confrontation.。

Generally speaking, the problem is not big, and the courier will give it to you, unless the seller is a profiteer and recovers the courier halfway.

It doesn't matter, the courier can't see if you sign for it, and when the courier arrives, it will still be delivered.

If the courier has not received it but it shows that it has been signed, you need to consider whether someone else will collect it or put it in the courier locker or because the courier will put the courier directly in the convenience store, property, doorman, maybe because the courier did not notify you to pick up the parcel in time, you need to contact the delivery courier to ask about the movement of the express.

Express did not receive but show signing, may be due to the courier company delivery error, you need to hit ** consult the courier to understand the detailed problem, confirm the courier signatory and courier movement, if you confirm that you do not find the express, you can choose the courier complaint on the purchase order or logistics details page, the logistics company will visit within 48 hours.

If the courier has not been received, you need to apply to the seller for a refund or negotiation**, if there is no confirmation of receipt for a long time, the system will automatically pay the seller after about 10 days, the default receipt will be automatically paid to the seller, be sure to pay attention to the time, to avoid unnecessary trouble.