How F B companies can motivate their employees

How restaurants can motivate their employees.

Ask yourself: Under what circumstances would you strive to run a store? There must be a few reasons for this:

1. This store has your share, which is invested by you or with friends and family;

2. Every time you make an order, you can get a higher commission;

Third, you are in a high position, with a high salary, but there is also a lot of competition;

Talking about the ideal pie can no longer encourage everyone to actively pay for the company, only the real visible benefits can make employees feel motivated.

Take offline physical store catering as an example: when the waiter orders to the customer, he rarely takes the initiative to recommend the first dish, first, because there is no commission for him, and it is unnecessary; Secondly, many waiters do not have a sense of promotion, they feel that ordering food is just a normal process, and many bosses do not set performance requirements such as commissions for waiters, so it is not possible for waiters to stimulate their enthusiasm for recommending dishes.

But for the catering industry, the more customers order, the turnover will be the first, this is an inevitable relationship, and employees are the first to contact customers, and customer interaction is also their main, I believe that if employees can benefit from it, then their enthusiasm will definitely be stimulated, this is a virtuous circle.

If the customer also orders the dish after the employee actively recommends the dish, and the rebate for the ordered dish is immediately credited to the account, does this not only stimulate the enthusiasm of the employee, but also bring revenue to the store? Kill two birds with one stone.

In fact, this method is called "shared shareholders", with the fission marketing system of shared stores, so that employees become the first recipients of profits, and each successful promotion of a dish will receive corresponding commissions.

First of all, we restaurant leaders must have a basic understanding of the reasons why employees are not highly motivated, and only when we find the root cause of the problem can we come up with a solution to the problem.

The low enthusiasm of employees is a problem of mentality, and there are no more than two reasons for this bad mentality, one is the subjective reason, the subjective factor is related to the education level of the employee, life experience and other factors, and this factor is also difficult for our restaurant leaders to change, therefore, our restaurant leaders at the beginning of staff recruitment, should make judgments from the behavior and words of employees, and directly do not hire those candidates with serious negative emotions.

On the other hand, the reasons for the low enthusiasm of employees come from the objective aspect, mainly including the management system of the restaurant, the leadership style characteristics of the restaurant leader, the pressure of the restaurant job, the salary and benefits of the restaurant, etc., and this factor is that we can adjust and control as a restaurant leader, and it is also the main means and methods for us as a restaurant leader to improve the enthusiasm of employees.

2. Methods for restaurant leaders to train and improve the enthusiasm of employees.

In view of the above factors that affect the enthusiasm of employees, as well as the aspects that can be adjusted and controlled as a restaurant leader, we focus on the non-subjective conditions of employees to put forward methods to cultivate and improve employees' enthusiasm at work

1. The management system of the restaurant is the basis for cultivating the enthusiasm of employees.

The management system is the "rule of the game" of the restaurant, and a good management system can turn a "bad guy" into a "good guy", and conversely, it can also turn a "good guy" into a "bad guy". For example, the unclear division of organizational functions of the restaurant, the unreasonable salary system, and the unfair promotion system are all institutional problems, and any of them will affect the enthusiasm of employees. This is a fundamental solution to the problem of employee motivation, so it should be done sooner rather than later, no matter what the cost.

2. The leadership style of restaurant leaders is an important factor in the motivation of employees.

Why some restaurants have good execution, high work efficiency, staff stability, and strong coordination. This is not just because of the size of these restaurants and the good working conditions, but also because they have senior managers. The difference between a senior manager and a manager of a small and medium-sized restaurant is that he has more and more professional management methods.

For example, when to criticize, what method to criticize, and what degree of criticism is the most appropriate, these are all things that managers of small and medium-sized restaurants need to learn. In fact, the enthusiasm of employees is directly related to the management style of their leaders, managers who do not understand management are "only requirements, no standards" and professional managers are "requirements, standards, and ideas". Therefore, in order to solve the problem of employee enthusiasm, small and medium-sized restaurants must seize the time to learn and improve the leadership ability of the management backbone, so as to ensure that the restaurant can adapt to the future competitive trend.

3. Cultivate employees' interest in their jobs - stimulate their enthusiasm for work.

When employees work just for the sake of work, they cope with work.

Evaluate the work performance of employees, give full play to their business characteristics and technical expertise, and mobilize their enthusiasm for work.

1. You can use a large pot of rice to let the kitchen staff and the floor staff eat together.

It can increase communication and cohesion between the kitchen and the floor.

It is conducive to increasing the enthusiasm of helping each other.

2. The reward system allows employees to evaluate each other and select outstanding employees of the month to be rewarded.

It can increase the enthusiasm of employees to be diligent and good service.

However, it is necessary to pay attention to the fairness of the selection.

How restaurants can motivate their employees.