The current situation and existing problems of the secretary s reception work How can the secretary

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How to do a good job of reception.

1. Regarding the reception work, there are 9 questions in accordance with the work process, that is, 9 how to do it. 1. How to greet guests? Note five points:

The first is to determine the specifications of the welcome and send-off. It usually follows the principle of equivalence, that is, the main greeting and sending off person is equivalent to the guest of honor, and when it is not possible to be completely equal, it can be flexible and the person with the same position or the deputy can come forward. There should not be too many other people to greet and see off.

Our city usually receives guests according to high standards, which reflects the attitude and mood of attaching great importance to opening up to the outside world and expanding publicity. The second is to grasp the arrival and departure times. Accurately grasp the arrival and departure time of guests, and notify all the welcome and delivery personnel and relevant units as soon as possible.

If there is any change, the relevant personnel should be notified in time. The greeting personnel should arrive at the meeting place in advance, not too early, not too late, or even late. The send-off person should arrive at the send-off location before the guest leaves.

The third is to offer flowers at the right time. Ordinary guests are generally not required to offer flowers. To greet the very important guests, you can lay flowers.

Use fresh flowers and keep the bouquet neat and bright. Avoid chrysanthemums, azaleas, caryophyllus, and yellow flowers. The time for the flowers to be laid is usually given by the children or young women after the main leaders who are attending the welcome shake hands with the guest of honor.

It can be presented only to the guest of honor, or flowers can be presented to all guests individually. Fourth, different guests are greeted in different ways. For the reception of a large number of guests, specific signs can be prepared in advance, so that guests can see clearly from a distance; For guests who come for the first time and do not know each other, they should take the initiative to inquire and introduce themselves; For the more familiar guests, there is no need to introduce, just shake hands and exchange greetings.

Be anxious about what the leader is anxious about, and think about what the DAO leader thinks.

Get the job done seriously and be positive.

There is a lot of knowledge to be a good secretary. 1. It is necessary to act according to the face of the leader. The second is not only to help the leader at work, but also to help the leader do other things privately, such as sending something and collecting his hobbies.

3. Literature must be better than leadership. In this way, he thinks that he can't do without you, these are copied from others, I hope it will help you and inspire. Baby? :)

Dress is a must, and you have to look like you do something. You can't wear it all the time just because it's clean, you have to change it diligently, and the government agencies and units should dress generously and decently, not too modern. Private units can be moderately stylish, but they also need to be suitable for their jobs.

It's best to wear light makeup.

A secretary is a job that holds most of the secrets of leadership. Sometimes male secretaries are even more likely to act as drivers and assistants.

It depends on whether you're going to do it or not, as for'Be anxious about what the leader is anxious about, and think about what the leader thinks'I agree with it, because most people who are carried away by power do not want others to want to be in front of them, but they should not be too stupid, they should be careful and thoughtful, they should not cause them too much trouble, and it is necessary to have a sweet mouth at the right time, and people want others to praise themselves more.

You must have the eye to distinguish between those who the leader wants to see and what the leader does not want to see. For example, petitioners, you have to intercept them to the death. Don't listen to the deputy'Let them meet and see how the big leaders deal with it'If you say something like that, it's you who will harm you.

The only thing you can do is to put yourself in the position of the petitioner and then persuade them to go back first. Finally, tell the leader these things when appropriate.

Remember not to talk nonsense. Too much talk can make you lose it all. It's hard to be a secretary.

This is also what I have learned when I am an intern secretary for others. There is a fundamental difference between these two work directions, and what you should pay attention to and what you are good at are very different.

Ask your boss for advice on work, depending on your own ability.

In fact, it also depends on your social skills, some leaders like to be obedient, and some leaders like to reply.

Willing to work, some leaders like to innovate, answer to different people have different practices, but as I said upstairs, you are too "strong" in some aspect is not necessarily a thing to make the leader happy, which leader likes people who are stronger than themselves?! Even if you don't say it, it's definitely awkward in your heart, as long as you do something to your superiors first. In addition, it is necessary to grasp the customer, treat his customers and the company's partners, and use different attitudes.

Because the leader's guests are invited by him, and they are asked for by others; The company's partners are cooperative, and they should be "careful" in some details, and for the sake of the company, the leader will think that you are a very competent secretary.