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Hello, this situation may be a problem with software compatibility, it is recommended that you change the version of the software to operate again, or try to reply to the factory settings to see if there is still this kind of problem, if the problem still exists, it is recommended that you upgrade the latest firmware, which can usually solve this problem. Thank you for your support of Kubi Rubik's Cube and have a great day!
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Small u a lot of machines have this problem,To be honest, the vast majority of them are not firmware problems,My original is also automatically messy,It's good to disassemble and clean up the touch screen cable.,If you don't worry, you're still looking for sales to change it.。
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My u9gt is also the same problem.,I have too many things in the tablet and can't delete them.,No root.,So it's restored to the factory.,The result is the touch screen as you said.,Irregular old point in one place.,Go to the seller to brush the firmware.,I really want to smash this broken machine.,I know that it's better to spend more money to buy a Samsung or Apple's.,It was to save a few dollars.。 Regret. I looked at the customer service downstairs.,I wondered if it was a software incompatibility.,I didn't restore it before it was easy to use.,It's incompatible after recovery.,Bullshit.。
My machine hasn't been updated. When I first bought it, I looked at it because of the touch screen glass, and I went back and changed two of them like that, which is a domestic product, and asked us to boycott Japanese products on the quality of this product really chilled me.
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You restore the factory settings first, if it doesn't work, you can flash the machine, and if it doesn't work, you can only return to the factory for repair.
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The first case: some places are not sensitive to touch.
For example, in the tablet box forum, some netizens reported that half of the screen of the tablet he bought could be used, and half of it could not be used, so the exclusion method for this situation is suggested as follows:
1. For example, if the left side can be used, but the right side cannot be used, turn the tablet upside down to see if the original insensitive place is sensitive, if it can be used, then it may be a problem with the system, not a hardware problem.
2. A more intuitive way is to open the "Show Touch Operation" setting in the settings;
3. Find [Developer Options] in [Settings], and then check [Show Touch Operation] and [Pointer Position], so that when you touch the screen, a small white dot will appear, and it will be cross-located, as shown in the picture above, the small white dot position is the position of your touch, when you click on the screen, you find that there is a small white dot display, and the software does not respond, then it is likely that the software is stuck.
If the screen does not respond when pressed, then it may be a hardware problem, refer to the solutions below.
Second: the entire screen is unresponsive.
The whole screen is not responding, if it is a machine that you just bought, it is best to contact customer service, listen to how they deal with it first, to avoid you trying to deal with it yourself or still can't get them to admit it. If it has exceeded the 7-day no-reason return period, then you can consider flashing your own machine.
If you don't know how to flash the machine, you can contact the factory directly.,It is recommended to try a few more versions of the firmware.,Test at least 2 versions of the firmware.,If you can't touch it.,Then you can basically conclude that it's a hardware problem.,Return to the factory directly.。
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From the experience of using capacitive touch screen, the cleaning of the screen surface is very important, if the screen surface is dirty or there are many oil stains, it will also affect the sensitivity of the touch screen, and it is easy to occasionally touch poorly. Therefore, it is recommended that you first clean the surface of the touch screen. It is more difficult to clean the oil stains on the surface, and you need to wipe it with a soft cotton cloth or facial tissue to remove the oil stains, do not wipe it directly with your fingers.
After the screen is successfully degreased, the touch sensitivity of the screen should be restored. Try it, does it work? This method is effective on Cat's tablet and touchscreen phone.
If you still feel that the screen is not working, the only way to contact the merchant is to contact the merchant.