Recently, there have been frequent broadband disconnections. What should I do if the broadband is in

You've got a ......

In other words, I will also drop the connection in the past few days, and then I will make an error when I reconnect, and I often have to wait half an hour to reconnect to the ......

This kind of problem needs to be solved by the telecommunications people, if you don't know the reason, just ask them, and they will help you solve it.

Are you using the broadband yourself? If it is not used alone, it is used by multiple people, it may be that telecommunications has a limit on the number of computers that can be accessed... If it's used alone, it's always dropped, and the router can't be solved, it may be that the line has poor contact...

Try checking out the routes.

What should I do if the broadband is often disconnected and I can't access the Internet, and simply troubleshoot.

The method of solving the "frequent disconnection" of broadband faults is as follows:

If you are using a router, disconnect the router for stand-alone dial-up test;

If you have a modem device, you need to pay attention to whether the device is overheating, you can turn it off for a few minutes and then restart it.

If the connection drops when running the program alone (for example, when playing a game), it is recommended to restart the computer to try or reinstall the program;

If the entire network is disconnected, please check whether the access cable and the network cable are loose or in poor contact, and try to reseat the line;

Check to filter computer viruses.

Caused by wire breakage, full disk scanning. First annihilation.

If the program you are running has a server choice, select China Unicom.

Tips: If the above methods still can't solve the problem, you can contact human customer service for processing. Not enough traffic? The traffic half-year package is easy to get! The traffic is not cleared across months, and it is valid for half a year, so enjoy a 20% discount

First of all, it is necessary to judge the situation when the broadband connection is dropped, and according to different appearances, the real cause of the disconnection can be really found. The following is a targeted solution according to various disconnection phenomena:

1) A small red cross appears in the lower right corner of the computer when the connection is disconnected. Suggested solutions: It may be caused by poor network cable contact, network card hardware failure, or abnormal power supply of network equipment such as ADSL modem, and it is necessary to fix the network cable, equipment power supply or replace the network cable.

2) A small yellow exclamation mark appears in the lower right corner of the computer when the connection is disconnected, and it is suggested that the solution may be caused by poor network cable contact, network card hardware failure, or abnormal power supply of network equipment such as ADSL modem, check whether the ADSL modem status light is normal, and replace the network cable, restore the initial settings of ADSL, etc.

3) Disconnection when playing a game, but the webpage opens normally when the connection is droppedSuggested solutions: Some computer programs (such as firewalls and anti-virus software) may conflict with game programs, or the game service may be busy. It is recommended to change the game service area and exit other applications while playing the game.

4) Browse the web disconnection but QQ and other programs are normalSuggested solutions: Make sure that only one computer in your network is using the network, if there are multiple computers surfing the Internet at the same time, it will cause the opening of the web page to be abnormal. In addition, you need to check whether the computer browser is normal, it is recommended to change the browser or change the computer to try again.

5) When the connection is disconnected, no application can be usedSuggested solution: When you can't access the Internet, first use the ipconfig command to check whether the computer gets the network address, if the IP address is, it means that the dialing is not normal, you need to restart the dialing device, the computer and then dial again; If the IP address is normal, run the ping command to check whether there is packet loss or whether the delay has timed out, which may be caused by the operating system of the computer.

Take China Unicom Broadband as an example: The following solutions are used to solve frequent disconnections:

1. If you use a router, disconnect the router for stand-alone dial-up test;

2. If you have a modem device, please pay attention to whether the device is overheated, and it is recommended to turn it off for a few minutes before restarting it.

3. If the connection is dropped when running the program alone (such as when playing games), it is recommended to restart the computer or reinstall the program;

4. Check whether the disconnection is caused by computer virus, and it is recommended to scan the whole disk;

5. If there is a server option for the running program, please select China Unicom.

If the above methods still cannot solve the problem of disconnection, you can contact customer service for feedback.

What should I do if the broadband is often disconnected and I can't access the Internet, and simply troubleshoot.