At the end of the year, adult children use mobile phones to charge games and spend a lot of money, w

Contact the game's customer service to resolve the issue.

In this case, you need to go to the mobile phone card network dealer (mobile phone card business**) to apply for a refund of the improper fee, if the dealer does not support, you can go to the police station to report to the police.

Call**to the game company can be solved,Generally, children play Tencent games a lot,You can directly call** to customer service to apply for a refund,Under normal circumstances, it can be refunded,Because minors have poor self-control。

You can contact the game customer service for a refund, this is possible, and now the law clearly stipulates that it can be refunded.

You can report to the game's customer service center.

Complaints about game customer service and platform customer service, and finally the Ministry of Industry and Information Technology. A partial refund is usually made, and a full refund is unlikely because you also have poor password management and the responsibility of supervising minor children.

Call the game company first, explain the situation to the customer, and then submit the evidence, otherwise you can only go to the industrial and commercial bureau.

It's hard to complain, because you have to have a real name to recharge, and a real name under 18 can't charge too much money, unless your real-name information is used, your payment, and these should not be accessible to children.

If minors use their mobile phones to charge a large amount, they can find customer service to complain, and Apple has a refund channel.

There is evidence to prove that you can negotiate with the game provider, and there is no evidence that it cannot be proved that it is operated by children!

You can find someone to recover it My brother recharged more than 30,000 yuan last time, and he was looking for someone to recover it.

Underage children use their mobile phones to charge games, and it is useless to use a large amount of money to complain, the best way is to contact the merchant directly to negotiate a refund.

You can find a reporter**, or you can go to the official ** of the Ministry of Industry and Information Technology to complain.

Legal analysis: 1. Minors under the age of eight are persons without civil capacity, and the legal acts carried out by persons without legal capacity are invalid. Children under the age of 8 playing games to recharge money are invalid and parents can request a refund.

2. Minors over the age of eight are persons with limited capacity for civil conduct, and in addition to independently carrying out civil juristic acts that are purely beneficial or consistent with their age and intelligence, the implementation of other civil acts must be recognized by the statutory **person**. Minors over the age of eight need to be recognized by the statutory ** person for large amounts of recharge, and if the parents do not recognize, they can request a refund.

Legal basis: Civil Code of the People's Republic of China

Article 19: Minors over the age of 8 are persons with limited capacity for civil conduct, and the implementation of civil juristic acts is carried out by their legally-designated ** persons ** or with the consent and posthumous recognition of their legally-prescribed ** persons; However, they may independently carry out civil juristic acts that are purely beneficial or that are appropriate to their age and intelligence.

Article 20: Minors under the age of 8 are persons with no capacity for civil conduct, and their legally-prescribed persons are to carry out civil juristic acts.

Hello, first of all, as a parent, you should let your child know that it is not easy for parents to work and make money, and secondly, you can communicate with your child why you want to recharge in the game. Understand the cause and effect before targeted treatment.

Minors under the age of 8The top-up game is an invalid civil juristic act and can be refunded.

Minors over 8 years old and under 18 years oldIf the recharge amount is suitable for your age and intelligence, you cannot ask for a refund, and if it is not suitable, you can request a refund.

If it is a situation that can be refunded, you can first contact the customer service of the game company or live broadcast platform to request a refund. If it cannot be resolved, the other party can be the defendant to file a lawsuit with the court requesting confirmation that the act of recharging the game or rewarding the host is invalid or the effect is pending, and the parent who filed this confirmation lawsuit also needs to bear the burden of proof that the act was carried out by a minor and the guardian was not aware.

However, if the minor child uses the parent's mobile phone to recharge, it generally cannot be recovered, because the child uses the mobile phone password and transfer password when using the mobile phone to recharge, in this case, it is deemed that the parent has authorized and consented by default.

In fact, parents can also use the Internet management software for minors in advanceGreen pine guardCultivate healthy online habits in your child so that you can prevent your child from playing games and recharging them without consent.

I hope mine can help you.

Legal analysis: If a minor recharges the game and has a dispute over the blind limbs, it is a civil dispute, so it cannot be dealt with by the police, and parents can ask for the recharged money back under certain conditions.

Legal basis: Article 19 of the Civil Code of the People's Republic of China: Minors over the age of eight are persons with limited capacity for civil conduct, and the implementation of civil juristic acts shall be carried out by their legally-designated **person** or with the consent and recognition of their legally-designated **person; However, they may independently carry out civil juristic acts that are purely profitable or that are appropriate to their age, intelligence, and hunger.

Legal analysis: First of all, parents can prove that the money was charged by the child himself, and it was not approved by the parents. Then explain to the game company that the game company will generally return it, and if it is not returned, the parents can also sue the court.

Legal basis: Civil Code of the People's Republic of China

Article 144:Civil juristic acts carried out by persons lacking capacity for civil conduct are invalid.

Article 145:Civil juristic acts carried out by persons with limited capacity for civil conduct that are purely for the benefit of the individual, or civil juristic acts appropriate to their age, intelligence, or mental health are valid; Other civil juristic acts carried out have the effect of socks after being approved or retrospectively recognized by the legally-prescribed person.

The counterpart may urge the statutory ** person to make a retrospective recognition within 30 days from the date of receipt of the notice. If the statutory ** person does not make an expression, it shall be deemed to be a refusal to recognize. Before a civil juristic act is recognized, the bona fide counterpart has the right to revoke it. The revocation shall be made by way of notification.