How can you quickly become a cake shop clerk?

1.Remember the shape, name, and characteristics of all the cakes in the store (such as whether it is a mousse cake or a cream cake, what kind of cake embryo is used, suitable for the elderly or children, whether the taste is light or sweet, and what are the advantages of your cake compared with similar cakes in other stores), ** (the same cake is different in different sizes, all should be remembered);

2.Remember the classification and order of the cake on the cashier computer, otherwise you will be very annoyed when you can't find the name of the cake when there are many customers;

3.I don't know if you're just a cashier or if you include service (everyone on our side is going to know everything in the field), if anything else, it's packaging cakes or something, asking customers how old they are candles, a couple of plastic plates, etc., ......

As for the preparation before going to work and the finishing work after work, each store is different, so I have to ask the seniors of your store.

1. Memorize the shape, name, and characteristics of all the cakes in the store.

2. Remember the classification and order of the cakes on the cashier computer.

Expansion: 1. Introduction:

Waiter originally refers to the person who provides service within a certain range in a fixed place, including male waiters and female waiters; Now it usually refers to hotels, restaurants, KTVs, D halls and other entertainment venues.

, a person who provides necessary services to guests. The basic duties of a waiter are: to greet and greet customers; To provide a variety of corresponding services; customer inquiries; Solve problems for customers; Treat the various unstable emotions of customers with the best emotions and attitudes; Deal with customer complaints in a timely manner and give customers satisfactory answers.

2. Personnel. Tidy up your appearance, put on light makeup, arrive on time, do not be late or leave early, obey the leadership and command of the restaurant foreman, and complete the work tasks seriously and quickly.

Before going to work, understand the number and time of dining, understand whether there are other special requirements for banquet guests, and do a good job of personalized service.

Before the official opening of the meal, according to the foreman's arrangement, carefully do a good job of tables, chairs, and restaurant hygiene, and prepare various supplies to ensure normal business use.

Stand at the specified time, smile naturally on your face, and greet guests with a full mental outlook.

Arrange guests to sit in a timely manner, add or remove seats according to the number of people, take the initiative to pull the chair (put the clothes first) and take the initiative to introduce the characteristics and business nature of the store.

In the service room, please thank you at the beginning of the word, and use polite language at all times.

And smile, timely for the guests to ask for tea, pour tea, send towels, introduce the way to order, consult the guests and report the name and **.

When the meal is served, communicate with the guests more, answer all questions, and be tactful to the guests if you don't know, and ask clearly when necessary, and guard against arrogance and impatience.

Pay attention to all the conditions of the guests and the restaurant at any time during the meal, so as to achieve better collaborative service and satisfy the guests with convenient and high-quality service.

This is also my dream, and our personalities are similar, that is, if it were me, I would try to be optimistic, generous, and open my heart to do this job well. Come on! Maybe one day we'll meet!

It won't be difficult, I'm also doing it in the cake shop now, but our proprietress and store manager are not good.

Selling celery and taking care of the store.

The work of the cake shop salesperson is as follows: mainly responsible for the work of the cake shop salesperson, receiving customer inquiries, understanding customer needs and achieving sales. Responsible for assisting in the sales records, inventory, account verification, etc., and completing the sales statistics according to the regulations.

Complete the daily business work such as incoming goods acceptance, display and placement on the shelves, returns, and loss prevention. Do a good job of sanitation and cleaning in the area you are responsible for. Complete other tasks assigned by superiors.

The business scope of the cake shop business license is as follows:

Research and development of pastry and beverage products. Freshly made bread and pastries (including decorated cakes). Catering services (dealing in snacks and drinks, simply operating grilled food.) No cold dishes, no decorated cakes, no raw seafood). Hot and cold drinks are made and sold on site.

Bread, confectionery (including decorated cakes) are sold. The main business scope of the cake shop is actually the business scope of pastry food, such as baked goods, etc., but it cannot deal in fresh food products. <>

Cake shop manager job responsibilities.

Hygienic image in front of the store:

1. The door is cleaned, the appearance of the air conditioner is clean, and the filter is cleaned once a week.

2. Keep the ground, doors and windows clean at all times.

3. Keep the cake cabinet and bread cabinet clean at all times.

Second, the management personnel are responsible for: standardize the work.

1. Regular training for fixed personnel, and regular training for new personnel (detailed rules: language, personal image, professional knowledge, service level, hygiene, etc.) shall be implemented according to the standards.

2. The position of the label and the product is correct.

3. Handling of health certificates and keeping of business personnel's certificates.

4. Grooming and personal hygiene.

5. Shift arrangement, coordination and communication.

6. Hygiene: all aspects of indoor hygiene.

7. Put tools and items neatly, such as towels, fly swatters, butterflies, cake boxes, etc.

8. Product placement. Bread, milk, neat and beautiful.

9. After-sales service for units and customers. Proactive (delivery).

10. Regular unit settlement (account ** aspect).

11. New product recommendation (coordination with production).

12. Planning, first-class activities (such as first-class products), and production coordination.

13. Check the quality of the product (such as the summer storage period......）

14. The production date and certificate are sound.

15. Responsible for the custody of all documents, documents and invoices in the store.

16. Responsible for recruitment and probationary assessment.

17. Timely replenishment of vacant products (production coordination).

18. Identification and rejection of unqualified products, shapes, baked paste, uncooked and other products (production relations).

19. Deal with the latest emergencies. (Eating out hair, discounts, product quality, things happening between work and customers).

20. Make suggestions, improve and record the information proposed by customers in a timely manner with production negotiations.

21. Sufficient commonly used items and normal operation of cake cabinet equipment.

22. Assessment of personnel. (Quality, working ability, etc.).

23. Responsible for the implementation of the detailed rules of the work: what time is arranged, and the completion of the inspection.

3. Managers are responsible for: responsibilities and assets.

24. Cashier.

25. Responsible for the identification and assessment of cashiers.

26. Responsible for the management of all assets in the store.

27. Responsible for cashiering, inventory, and accounting identification.

28. You can check the work of the cashier at any time.

29. Responsible for discounts and appraisals.

30. Responsible for the lighting of the front hall.

1. Learn to respect others: If the store manager wants to show respect for the clerk, he must treat the clerk with courtesy, listen carefully with understanding, and maintain eye contact.

2. Cultivate the potential of the store staff: The more the store staff dare not face up to their own potential, the greater the test of the store manager's patience.

3. Carefully observe the behavior of the clerk: give constructive feedback on the performance of the clerk in a timely manner, and the store manager should seize all possible opportunities to specifically understand the performance strengths of the clerk, and then put forward specific performance improvement feedback, and should not be preconceived about the clerk.

4. Be fair: do things fairly in the distribution work, clear rewards and punishments, and be fair when distributing benefits, only in this way can we convince the public.

5. Care about the clerk: If you lack care and understanding of the staff in work and life, the staff will naturally be dissatisfied with you.

6. Accurate issuance of orders: The issuance of orders should be accurate, otherwise it is easy to produce ambiguity, and there will inevitably be one or another mistake in the process of disseminating the order, resulting in accidents in the work.

Summary: 1. Learn to respect others;

2. Cultivate the potential of store staff;

3. Carefully observe the behavior of the clerk;

4. Be fair;

5. Care for the clerk;

6. Accurately issue orders.

Hygiene and cleaning, keeping the product display beautiful and tidy, as well as selling cakes and other work.

What you usually do when you work in a cake shop depends on what position you hold in it. The work content is different for different positions. Salespeople are mainly responsible for the hygiene and cleanliness of the store during the opening period, keeping the product display beautiful and tidy, and selling cakes.

Precautions for opening a cake shop:

1. Do a good job in market positioning.

First of all, you should think about what grade of cake shop you want to make. It depends on the group of people you are targeting, for example, if you want to open in the community, it is generally the residents of the community who come to buy cakes to see the size of the community and the per capita income level. Open in the largest number of streets, you target a wider range of people, rich and unrich, young and old, so it is recommended that the grade is not too high, generally can.

If you open it in a big shopping mall, you can open a slightly higher-grade one.

2. Establish a brand.

It depends on your own perception of the brand, what level and age group you are targeting, whether it is a white-collar worker, a housewife, or a child, it depends on your own understanding, and the brand strategy adopted by different objects is also different. White-collar workers, you can position the product in exquisite, elegant, tasteful, family early housewife, you can position in good-looking, cheap, large-volume, affordable, children, you can position in cheap, taste, variety, and so on.

3. Service. It is said that the catering industry sells not only products, but also services. For novices to open a cake shop, the reputation of the store is very important. Not only the quality of the cake in the cake shop should be good, but also the product and service should be <>

Summary. Hello, for you. Employees don't want to be expensive.

First of all, there is little difference in the actual efficiency of the staff in the early stage, and the basic 2 halls and 1 kitchen are enough. In the middle of the purchase, after the increase in production volume 3 halls 1 kitchen is just right. Employees who train themselves with a certain coin are not only high in attributes, but also have low wages.

Zhang Hetian. Responsible: Lobby.

Salary: 500gCooking: 60Speed: 221Loading: 134Creative skills: Capture people's hearts at the tasting meeting.

How to do it creatively.

Hello, for you. Employees don't want to be expensive. First of all, the actual efficiency of the staff in the early stage is not big, and the basic 2 halls and 1 kitchen are enough.

In the middle of the purchase, after the increase in production volume, 3 halls and 1 kitchen are smiling. Employees who train themselves with a certain coin are not only high in attributes, but also have low wages. Zhang Hetian is responsible:

Jujube Songqi Hall Salary: 500g Cooking: 60 Speed:

221 Loading: 134 Creative Skills: Capture people's hearts in tasting.

Hello, for you. 1. [Customer's experience of increasing satisfaction faster] Choose the desserts that customers like in the popular month, and the desserts that you like are easier to increase than those with high measurements to increase customer satisfaction, if you want customers to change their favorite desserts, sell the recipe directly and he will like something else 2. [Popular Month Settings] Make a record of the desserts that customers like, and arrange them according to the popular month, so that at least there will be a popular one every month. 3. [Avoid daily income from excitation].

Cake shop clerks are usually required to perform the following tasks:

1.Reception of customers: The clerk needs to greet the customer, help the customer choose cakes and treats, and their questions.

2.Preparing food: The clerk needs to make and prepare cakes and pastries, and the baozai cha is sure that they are fresh and delicious.

3.Keep your store clean: Store staff need to clean your store and warehouse regularly to make sure your cake shop is clean and tidy.

4.Maintain inventory: Store staff need to monitor the inventory of egg cakes and dim sum and replenish them in a timely manner.

Characteristics of the profession of a cake shop clerk include:

1.Teamwork: Working in a cake shop often involves working closely with other staff and chefs to ensure the proper operation of the cake shop and customer satisfaction.

2.Hospitality and courtesy: Shop staff need to be friendly and welcoming to customers, answer customers' questions and provide satisfactory service.

3.Meticulous and patient: Cake making requires patience and meticulousness, and store staff need to follow food hygiene standards and production processes to ensure the quality and safety of cakes.

4.Physical labor: Cake shop clerks need to stand and walk for long periods of time, as well as carry heavy loads, so good physical strength and health are required.

5.Flexibility: Cake shops are often required to provide services on weekends and holidays, and store staff need to have a strong sense of responsibility and be able to adapt to irregular work schedules and busy periods during peak periods. <>

As a newcomer, becoming a good cake shop manager requires certain qualities and skills in management, and here are some suggestions for your reference.

1. Learn cake-making skills.

First of all, to become a good cake shop manager, you must understand the techniques and processes of cake making, and learn and train accordingly. Only with a deep understanding of the cake making process can you better manage the production process and make delicious cakes.

2. Build a good team.

As the manager of a cake shop, you need to build a happy, close-knit, efficient, and united team. Cultivate the sense of belonging and honor of team members, establish a closer teamwork ethic, so that team members take the cake shop as their home and fight for the interests of the cake shop with practical actions.

3. Reasonable planning of store facilities and decoration.

Store facilities and decoration are the image of the cake shop, which needs to be considered from two aspects: art design and customer needs. It is necessary to pay attention to the balance between the practicality and aesthetics of the decoration, and the vertical surface of the non-large store should not be too complicated or too large to cheat, so as to create a warm and comfortable dining experience for customers.

Fourth, the formulation of marketing strategies.

The success of a cake shop is inseparable from a marketing strategy. To formulate a marketing strategy, we should fully consider the trend of the market, understand the needs of customers and provide services, praise customers for weighing early, and make them feel special, which is the marketing strategy of Youbanshang.

In short, to become a good cake shop manager, you need to have good production skills, team management skills, reasonable decoration and design, and successful marketing strategy development and other aspects to consider, I hope it will help you. <>