How to collect the arrears of property fees, the most effective way to collect property fees

The collection and payment strategy that property companies usually adopt for owners who are in arrears of their properties:

**Notify the collection of property fees, SMS reminders to recover property fees, and collect property fees in writing, and have no choice but to submit a lawyer's letter. Of course, no one wants to go to court with the owner. There are also ingenious property management companies that have found another way to embark on a "healthy" road that no one can do - such as sending warmth to the community, pulling banners at the entrance of the community, and even launching unmanned garbage truck door-to-door service.

You only need to publish the creditor's rights information on the platform, and the platform will have a lawyer to take orders and provide collection services, eliminating the need for direct contact between the property company and the owner, building a bridge for the property company and the owner, and working hard to build a harmonious community!

The phenomenon of arrears in property management fees is not uncommon in the current property management community, except for a very small number of owners who are maliciously in arrears, the vast majority of them are "for a reason". However, whatever the reason, it is not advisable to express dissatisfaction in the extreme form of arrears of strata fees, which is neither supported by the law nor will help solve the problem.

Resolving property arrears disputes requires mutual understanding between the owner and the property management company. As a landlord, one is to understand and understand that you should pay the corresponding fees to enjoy the service. The second is to correctly understand the content and scope of property management through the study of relevant laws and regulations, and correctly understand and recognize that the owners must fulfill the obligations of the owners to pay the property fees on time and on time as stipulated in the property service contract while enjoying the rights of property services.

At the same time, the property company should also continue to improve its own work, enhance service awareness, strive to improve the quality of property service, strictly fulfill the content of the property service contract, and do its best to provide convenience and value-added services for the owners, and strive to get the understanding and support of the owners.

Legal analysis: 1. Before the property fee is collected, paste the warm reminder of the property fee collection in the conspicuous place of the community in advance, and inform the owners and tenants of the community in advance that the property fee will be charged, the property fee charging standard, etc., so that the owners and tenants can have a psychological preparation;

2. First understand the occupancy and decoration of the owners of the community, formulate a reminder plan, and prescribe the right medicine for the situation; Collect the property fee of the renovated and occupant owners first, and then collect the property fees of the unoccupied owners;

3. Have a good relationship with the owners of the community, pay attention to politeness and etiquette in daily work, take the initiative to lend a helping hand to the owners who need help, contact and deal with the remaining problems of the owners' indoor projects at the first time, timely return visits to the owners, warmly receive every owner, visit the owners, and it is important to keep smiling;

4. Analyze the owner's mentality in the process of communication with the owner, cross the river by feeling the stones, use different methods for different owners, pay attention to speaking skills, and patiently explain the problems that the owner does not understand; The most important point is that the mentality is very important, and you can't lose your mind because of a few rebuttals from the owner, which increases the difficulty of collecting property fees;

5. Adopt a combination of door-to-door collection, first-class collection, and SMS collection, and make a collection record in the notebook every time you collect, and adjust the collection strategy according to the content of the conversation with the owner;

6. Familiar with the content of the property service agreement and the laws and regulations related to property management;

7. Familiar with the property fees of various types of houses, the owners can be the first to ask, and in the face of the difficulties of a small number of owners, they are neither humble nor arrogant.

Legal basis: Article 41 of the "Property Management Regulations" The owner shall pay the property service fee in accordance with the agreement of the property service contract. If the owner and the property user agree that the property user shall pay the property management service fee, the owner shall be jointly and severally liable for the payment.

For properties that have been completed but have not yet been handed over to the property buyer, the property service fee shall be paid by the construction unit.

Legal analysis: The property management company can adopt the following collection and payment measures for the owners of property arrears: SMS reminder to recover the property fee; ** Notification of collection of strata fees; Utility bill to collect strata fees; Litigation may be brought in court as a last resort.

The owner shall pay the property fee to the property management service personnel in accordance with the previous occupancy agreement, but the property management service personnel shall also provide services in accordance with the agreement and relevant regulations, and shall not stop the water supply, gas supply, heat supply, power supply and other methods to urge the payment of property management fees.

Legal basis: Article 944 of the Civil Code of the People's Republic of China The owner shall pay the property fee to the property service provider in accordance with the agreement. If the property management service provider has provided services in accordance with the agreement and relevant provisions, the owner shall not refuse to pay the property management fee on the grounds that he has not accepted or does not need to accept the relevant property management services.

If the owner violates the agreement and fails to pay the property fee within the time limit, the property service provider may urge the owner to pay within a reasonable period of time; If the payment is still not made after the expiration of the reasonable period, the property management service provider may file a lawsuit or apply for arbitration. Property service providers shall not stop the supply of electricity, water, heat, gas, etc. to urge the payment of property fees.

Legal analysis: If the property sues the owner for non-payment of the property fee, if the evidence of the property management company is complete, the owner needs to pay the property fee in time.

Legal basis: Article 7 of the "Property Management Regulations" The owners shall perform the following obligations in the property management activities: (1) abide by the management regulations and the rules of procedure of the owners' general meeting; (B) comply with the property management area of the common parts of the property and the use of common facilities and equipment, public order and environmental sanitation maintenance and other aspects of the rules and regulations; (3) To implement the decisions of the general meeting of owners and the decisions of the general meeting of owners authorized by the general meeting of owners; (D) in accordance with the relevant provisions of the State to pay special maintenance funds; (5) Pay the property service fees on time; (6) Other obligations provided for by laws and regulations.

Summary. Founded in 2013, Facheng Law Group has developed from a single property fee collection agency to a comprehensive and specialized property legal service group. At present, the company is headquartered in Suzhou, and has opened branches in major cities across the country, and has cooperated with more than 1,000 property companies, including Country Garden Property, Great Wall Property, Shimao Group, Gemdale Property and many other leading property enterprises.

The biggest difference between professional legal service collection agencies and the practitioners of property enterprises is that the practitioners of professional legal service collection agencies usually have professional legal backgrounds and rich collection experience.

Hello dear! The following answers to your question about "What are the companies that specialize in collecting property fees]: The companies that specialize in collecting property fees are:

1. Shangsheng Debt Collection Company is a strong and legal debt collection company. 2. Yongxiong Group is the leading collection agency in China. Since 2018, Yongxiong Group has deployed branches across the country after the large-scale layout of the collection business.

Founded in 2013, Facheng Law Group has developed from a single property fee collection machine to a comprehensive and specialized property legal service group. At present, the company is headquartered in Suzhou, and has opened branches in major cities across the country, and has cooperated with more than 1,000 property companies, including Country Garden Property, Great Wall Property, Shimao Group, Gemdale Property and many other leading enterprises. The biggest difference between professional legal service collection agencies and the practitioners of property enterprises is that the practitioners of professional legal service collection agencies usually have professional legal backgrounds and rich collection experience.

According to Article 64 of the Contract Law, if the parties agree that the debtor shall perform the debt to a third party, and the debtor fails to perform the debt to the third party or the performance of the debt does not conform to the agreement, it shall bear the liability for breach of contract to the creditor. 1. Article 121 Where one of the parties breaches the contract due to reasons attributable to a third party, it shall bear the liability for breach of contract to the other party, and the dispute between one of the parties and the third party shall be resolved in accordance with the provisions of the law or in accordance with the agreement, that is, the contractual relationship can only be between specific subjects, and only one of the parties to the contract can make a claim or file a lawsuit against the other party to the contract based on the contract. Because the contract is relative, the contract is a matter between the two and cannot involve a third party.

2. Since the service contract between the original owner and the property management company does not involve the subsequent buyer, the new owner is not obliged to pay the property fee, so the transfer of the house does not mean the transfer of debts. 3. Therefore, the property management company should require the former owner to settle the original property management fee, and if the former owner refuses to pay the property management fee, the property management company has the right to appeal in accordance with the law, and the people's court should support it. Article 8 A contract established in accordance with the law in accordance with the principle of contract performance obligations shall be legally binding on the parties.

The parties shall perform their obligations in accordance with the agreement and shall not modify or terminate the contract without authorization. Contracts established in accordance with the law are protected by law. Article 128:The parties to the settlement of contract disputes may resolve the contract dispute through conciliation or mediation.

If the parties are unwilling to settle or mediate, or if the settlement or mediation fails, they may apply to the arbitration institution for arbitration in accordance with the arbitration agreement. The parties to a foreign-related contract may apply to a Chinese arbitration institution or other arbitration institution for arbitration in accordance with the arbitration agreement. If the parties have not concluded an arbitration agreement or the arbitration agreement is invalid, they may file a lawsuit with the people's court.

The parties shall perform legally effective judgments, arbitral awards, and mediation documents; Where performance is refused, the other party may request the people's court to enforce it.