How can I enrich my business knowledge?

Just read more books.

First: Start with clothing, sometimes, the matching of your clothing shows your sense of business etiquette, and you can see a lot of things from this, such as whether you pay enough attention to this business negotiation or other that! This is important in terms of etiquette!

Second: smile, always smile, people will think you are very polite, and very decent, this is a super important thing, sometimes people may think that you are not professional enough, but in fact, a smile, is on behalf of your business etiquette literacy, some people are very decent! It gives a very comfortable feeling!

Third: shake hands, take the initiative to greet others, you must know that in business, handshake is a special etiquette, which contains a lot of that moral quality, for example, when a woman reaches out to a man to ask for a handshake, a man must shake back, but women are different, so this is the quality of etiquette!

Fourth: speak with your eyes, give others enough respect, just imagine, if someone talks to you, but you don't dare to be interested, you may just not look at him, you may want to do your own thing, but our etiquette requires us, to respect them, to look at them!

Fifth: dining etiquette, for example, if you want to receive a customer today, and the customer wants to dine with us, then this is very important is the arrangement of the location, as well as the location of your restaurant, and the selection of seats, and including the fact that you want to help customers recommend delicious food, but you also have to let customers order, especially when you don't know what customers like to eat! That's business literacy!

Sixth: Regarding the salutation, this is also a lot of knowledge, for example, the young people are nodding to the old! Students greet teachers, men greet women, and to a certain extent, this is actually a way to say hello.

Especially in business, no one wants to make a bad first impression on the other person!

Seventh: We sometimes need to hand business cards and other things in business, which should also be regarded as a kind of business etiquette, because this business card is also very knowledgeable, for example, when you hand scissors to others, you are the same as pointing the sharp towards yourself, and the business card is the word towards the person you want to hand over! This little etiquette should be the most needed in business.

1. Carefully consider the opening statement and create a positive tone The opening statement of communication is very important, a good opening statement can create a positive tone, on the contrary, a bad opening statement will affect the smooth progress of communication. For example, you can start with a more relaxed topic - your study, work or life experience, recent industry news you have heard or, or even ask some personal questions, such as asking the other party how they spent the weekend, these relaxed topics are easy to create a more positive atmosphere and are more conducive to the next step of communication.

2. The atmosphere should be imitated in advance, and the purpose is to prepare for the worst and formulate the best goals and strategies. By considering the overall atmosphere, choose the appropriate opening line, and start with the opening line to set the best goal of the cover.

3. Observe the appearance of the big scum including the other party's body language, gestures, expressions, eyes, tone of speech, etc. These aspects can convey a lot of information, and through your analysis, you can take different ways to deal with it, that is, you need to know how to create an atmosphere, learn to guide the conversation, and know how to stop and abandon the communication at the right time, and find another time and place to communicate again, so as to retreat into advance.