How to attract customers to the kind of repeat customers

The cost of maintaining old customers is minimal, and after opening the store for a long time, you will find that there are fewer and fewer new customers, and the vast majority of customers served are old customers. Instead of spending more effort on developing a new customer, it is better to maintain the old customer, which may in turn get more new customers. In this article, let's talk about how to keep those customers who have lost back, and Xiaoji has sorted out the following methods, let's take a look at them together.

How do you keep lapsed customers coming back? Return to the essence and do a good job of service.

Goods essentially need to be disseminated through services, and for pet stores, this is also the first truth. The most attractive service for customers is not only beauty and cleaning services, but also store reception, customer communication, product after-sales and other aspects. Your words and deeds are part of the service!

When you find that customer churn is frequent, you shouldn't be too entangled in product wars and other issues, external problems we can't control, but internal problems can be done better.

Therefore, the first time or start from the quality of service, make yourself better, if there is a customer tells you that you are a little more expensive here, but we rest assured, then you have succeeded.

Customer churn is not a terrible problem, as long as it is not a large number of high-frequency churn, pet stores are still in a manageable state. But the work of preventing customer churn needs to be done constantly, and we need to think about a question every day: what can be done to make guests come and not want to leave, and still want to come when they leave?

Take your time and grab them one by one.

The main thing is that you have something that can really grab customers.

It's either **, or service, or your personality.

A lot of times, it doesn't matter who buys something, because the goods are all the same.

So, if you win customers with your sincerity, then you have succeeded.

If it's really empty, read a book, a lot of books talk about this.

If you need my recommendation, I suggest you read Carnegie's book on interpersonal relationships, which should be helpful.

In the process of sending off guests, the service staff should be polite, patient, meticulous and thoughtful, so that the guests are satisfied. 1.We will try our best to provide convenience so that customers can have a sense of trust in the service of the restaurant, and as long as it is possible, we will do our best to provide convenience to customers.

2.Familiarize yourself with the habits of regular customers. F&B operators and service staff must not only remember the identities and names of regular customers, but also carefully observe their preferences, habits and tastes, and even remember other details such as where they usually like to sit, so that they can lay the foundation for providing them with a specific service.

3.Don't give casual comments about your customers. When a customer communicates with the staff of the restaurant, it is mostly for fun, and sometimes he simply needs someone to listen, and he doesn't really need anyone to give him any advice.

4.Save face for your customers. Some customers like to joke, but as a restaurant staff, you must not laugh with customers at will, let alone cause displeasure to customers when laughing, once you hurt the customer's face, you may lose the customer.

The "cold winter mode" of fast fashion brands seems to be intensifying, providing convenience for the majority of ** franchisees in the cold winter, and quickly opening ** physical stores, so let ** online teach you how to attract customers into the store!

When it comes to opening a ** physical store, most people have zero experience, so joining a ** brand is one of the convenient ways for us to open a store.

**If the location of the store is not on the bustling street, the people passing by have no need to purchase clothing, then the clothing placement of the store is very important, and the door can be hung with exaggerated unique collocation, the purpose is to attract people to see. Try any method that attracts customers to your store.

Once the customer is enthusiastic about the clothing, the evaluation is a real brand**, and the **reasonable**, the person who knows the goods will let the people around him speed up the judgment. For such customers, they can help you bring a lot of customers, and they will also help you "sell" a lot of them. The shopkeeper should know some clothing knowledge and matching knowledge, and when he sees customers, he enthusiastically tells them how to distinguish the workmanship, fabric, dyeing, and accessories of clothing, the difference between good clothes and bad clothes, and how to match them.

The more customers know about your clothing, the more likely they are to buy your clothing.

Understand what you need to pay attention to when operating a ** franchise store, and are you still afraid of opening a ** physical store in the cold winter?

The most important thing is the service attitude, the store with a good service attitude, the customer will have a good impression, the return rate is great, to be sincere, to have a comfortable environment. These can increase the rate of returning heads!