Mobile phones and TVs can be connected to the Internet, but mobile phones can t access the Internet

If your phone cannot access the Internet after connecting to a wireless network, it is recommended that you first check whether other devices can connect to the wireless network normally. If only your device can't, Samsung phones are generally recommended to do the following:

1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.

2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:

Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).

3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.

4.If it doesn't work, please turn off your phone and restart it.

5.Try connecting to a different wireless network.

6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.

If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.

1. There is a problem with the network settings of the TV, which causes the cherry blossoms to open up; You can enter the network settings interface and try to connect to the wifi signal at home again.

2. If there is a problem with the router setting or the router is faulty, you can restart the router to solve it; Or factory reset your router.

Reset the network parameters to solve the problem; If the router hardware is faulty, you need to contact the after-sales service for maintenance or replace the router to solve the problem.

3. Network service to learn from suppliers.

Whether the network line and server are interrupted or faulty and the router cannot connect to the network, in this case, the TV will inevitably be disconnected, and you need to contact the network service provider to solve the network transmission problem first.

4、It may also be a problem with the TV system that causes the network to be abnormal,You can restart the TV to solve it,If necessary, you can enter the system settings interface,Restore the system of the TV。

Fix it for factory state or upgrade to the latest version.

Go to Settings in the network settings and fill in your account name and password according to the prompts. Automatically capture the IP address or static address, if the signal is not good, or the network is stuck, or the network is disconnected, check whether the password is wrong or the channel is wrong.

Turn on three lights, and in this case, call ** to the person in charge of repairing the network, and it will be fine in minutes. It's a problem on their side that can't be solved by themselves.

There is no DNS or gateway, or neither

In this case, the network settings may be incorrect, and it may be OK to restart.

It should be that there is a problem with your router, you have to check it, if it is broken, buy a new one, and replace it.

In this case, it may be caused by a problem with the router itself or a network problem, and you can try by restarting the router.

1. Caused by problems with the network settings of mobile phones and TVs; You can enter the network settings interface and try to connect to the wifi signal at home again.

2. If there is a problem with the router setting or the router is faulty, you can restart the router to solve it; Or restore the router to factory settings and reset the network parameters to solve the problem; If the router hardware is faulty, you need to contact the after-sales service for maintenance or replace the router to solve the problem.

3. Whether the network line and server of the network service provider are interrupted or faulty, and the router cannot connect to the network, in this case, the TV will inevitably be disconnected, and it is necessary to contact the network service provider to solve the network transmission problem first.

4、It may also be a TV system problem that causes the network to be abnormal,You can restart the TV to solve it,If necessary, you can enter the system setting interface,Restore the system of the TV to the factory setting state or upgrade to the latest version to solve it。

Summary. Dear friends, the mobile phone can be connected to wifi, but the reasons and solutions for the TV cannot be connected: 1. Check whether the distance between the TV and the router at home is too far, resulting in the TV not being able to find the wifi signal, generally moving the router closer to the TV can solve the problem; 2. Check whether there is a problem with the router settings that causes the TV to not be able to find the wifi, for example, the router has turned off the SSID broadcast function of the wireless network, you can generally modify the relevant parameters, restart the router to solve the problem, and if necessary, you can reset the router or replace the router for use; 3. If the system problem of the TV cannot be connected to the wifi, the TV system can generally be restored to factory settings

Go to System Settings, find System Restore, and restore the system to normal; 4. The hardware failure of the TV can not be connected to WiFi, such as the failure of the wireless network module, the failure of the WiFi antenna, the failure of the internal connection circuit, the failure of the motherboard and other components, etc.; Generally, you can contact the after-sales service of the TV to overhaul the TV.

Why can't I connect to the Internet on my TV, but I can't on my phone?

Dear friends, the mobile phone can be connected to wifi, but the reasons and solutions for the TV cannot be connected: 1. Check whether the distance between the TV and the router at home is too far, resulting in the TV not being able to find the wifi signal, generally moving the router closer to the TV can solve the problem; 2. Check whether there is a problem with the router settings that causes the TV to not be able to find the wifi, for example, the router has turned off the SSID broadcast function of the wireless network, you can generally modify the relevant parameters, restart the router to solve the problem, and if necessary, you can reset the router or replace the router for use; 3. If the system problem of the TV cannot be connected to the wifi, the TV system can generally be restored to factory settings: enter the system settings, find the system restore, and restore the system to normal; 4. The hardware failure of the TV can not be connected to WiFi, such as the failure of the wireless network module, the failure of the WiFi antenna, the failure of the internal connection circuit, the failure of the motherboard and other components, etc.; Generally, you can contact the after-sales service of the TV to overhaul the TV.

I was able to connect before, but suddenly I couldn't.

Dear friend , maybe stuck, restart the TV.