Lenovo mobile phone model S898T Why is the phone not turned off, and others call it off

The signal is not good, or the airplane mode is set or something, or the card slot is broken.

Hello. We apologize for the inconvenience.

First of all, it is recommended that you can check whether this phenomenon occurs when a single contact dials, if so, it is not excluded that it is caused by the other party's network or the other party's mobile phone is abnormal, and it is recommended that you try to see if there is a corresponding operation for other contacts to call.

If the other contacts still have incoming calls, then:

If your device is turned on, but others call your ** prompt to shut down, it is recommended that you first check whether the relevant whitelist or blacklist function is enabled, and please turn off the function.

If it is not caused by similar functions, you need to check whether it is caused by a poor network signal in your location, and it is recommended to try it in a location with a good signal. It is also recommended that you try to change the SIM card to rule out whether it is caused by SIM card failure.

If the preceding operations do not work, we recommend that you back up your data and perform a factory reset attempt to rule out whether it is caused by a system abnormality. If restoring the factory settings still does not solve the problem, you need to go to the Lenovo repair site for testing and maintenance in time.

Lenovo Authorized Repair Site Query:

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

The best solution to this situation is to see if it is caused by software, for example, what software you have installed, you can first factory set the mobile phone, if it will be like this after the factory setting, then the best way is to use another mobile phone or something like the video to record the restart process, and you can have a voucher record when you get it after sales, because the restart is not a regular or fixed frequency, so there may be no restart after sale, and the after-sales service may say that there is no problem. Personally, I think your situation should be the hardware or quality of the mobile phone will be like this,Lenovo mobile phone itself has also had this kind of situation,And there was a lot of uproar,Lenovo pushed the Z5 mobile phone for the Z5 mobile phone pushed the stable version of the update,But many users reported after installing the update,The mobile phone has an abnormal automatic restart problem。 Yesterday, a user who was certified as a zui engineer posted a response in the Lenovo community, saying that the cause of the incident had been identified and apologized. The reason for this problem is that Lenovo needs to update the list of game apps in order to optimize the game mode feature during the iteration of the new version.

This profile is not compatible with the ZUI version, resulting in the phone restarting when the phone is turned on or when the application specified in the installation list is specified, and the phone will eventually enter recovery mode. As for the solution to this problem, the engineer said:

For users who haven't had the problem yet, don't worry, the system will automatically update the relevant configuration files, as long as you try not to shut down these days, the phone will automatically get the correct configuration file from the server side.

For users who have already had problems, the official recommendation:

Turn on the machine several times. How to do it: 1) Insert a SIM card or in a WiFi environment (it has already been connected).

2) Under the following interface, when try again is highlighted, press the power button to achieve restart, so try to flash the phone at a nearby Lenovo service station several times, and we will provide a special version to ensure the security of user data.

Therefore, Lenovo's situation is not a single event or an occasional event, and Lenovo's mobile phones are not very good at quality control optimization.

Hello, sorry for the inconvenience.

1. If it does not occur frequently and there is no fixed rule, it is recommended to use software such as Le'an Security and 360 Mobile Phone Security Guard to regularly adjust and improve the stability of the equipment system. During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.

2. Please recall whether it appears under individual software or operations, if so, you can go to: Settings - Application - All, click on the corresponding software to choose to clear data, or uninstall and reinstall the software or the same type of software;

3. If you have other batteries, it is recommended that you replace them for comparison, and it is not excluded that the battery is abnormal or too short;

4. If there is no significant improvement after the above operations, please back up the body data for factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

The address of the repair station.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

The solution to the Lenovo S898T that won't turn on after automatic shutdown is as follows:

1. Plug the mobile phone into the power supply and charge it for half an hour before turning it on;

2. If it still can't be turned on after charging, it is recommended to restore the factory settings directly after backing up the data;

3. After trying the above methods, it is still not recommended to send Lenovo mobile phones for repair directly for after-sales warranty processing.

The steps to do a factory reset are as follows:

1. Turn off the phone completely;

2. When the phone is turned off, press the power button first, and then immediately press the volume down button + volume up button at the same time and don't let go, it will enter recovery after a while, note: press the volume up and down keys in recovery mode to select, and press the power button and home button to indicate OK;

3. After entering the recovery mode, you can choose to restore factory settings, regardless of whether the phone is the recovery that comes with the system or the recovery of a third party, as long as there is [wipe

data/factory

reset] can be used;

4. Select [WIPE].

data/factory

reset], then press the power button to confirm, and then select yes-delete

alldata];

5. Then select [Reboot] again

system

now], press the power button to confirm and start the phone.