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Hello dear Samsung users:
Based on your description, it is recommended that you try the following:
1.Shutdown charging test.
2.Use a data cable to connect the computer to charge normally, if the conditions allow, replace the spare charger (charging head) for testing. Or send it for repair and testing.
3.When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.
4.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress and debris that cause poor contact between the charging interface of the mobile phone and the charger, if this situation is recommended to be repaired as soon as possible.
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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According to your description, in order for your phone to return to normal use, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center, and the engineer will test the mobile phone for you.
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Maybe it's because the socket doesn't work well, because if the computer can be charged, it's not a problem with the data cable.
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If your phone won't charge, we recommend you try it as follows:
1.Use the original charger to connect to the home power source for charging.
2.Replace the power outlet, try or change a data cable to connect to the charger for charging.
For phones with removable batteries, you can also try:
1) It is recommended to turn off the battery and remove it, and use a cotton swab to clean the battery contacts and the contact points where the phone connects to the battery. Try charging again after reinstalling the battery.
2) If possible, replace the battery or use the cradle to charge it.
3.If the phone can be turned on normally, it is recommended to back up the data in the phone (such as contacts, multiple files, etc.) and restore the phone to factory settings.
If the problem persists according to the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center for inspection.
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Hello, we apologize for the inconvenience!
According to your description, try to change the charger, if the above problems still occur, it is recommended to send it to the local Samsung service center for testing.
Hope it helps, thanks.
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The charger is short-circuited... I've had it too...
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Hello: According to your description, please use the original Samsung charger to charge the Samsung mobile phone to observe whether the charging operation is normal, if the remote charger is used normally, then there is no problem with the mobile phone. Since the third-party charging equipment is not standard with Samsung Remote, it will be compatible with the machine and cannot be used normally.
It is officially recommended that you use the original charger to charge your mobile phone. Charging with a non-illuminated original charger has implications.
1. The non-original ones are all voltage and current values in a large range, because it has to adapt to many models of mobile phones, and it is a general-purpose type just like universal charging. It has a certain impact on the battery, which may not be fully charged, damage the battery electrodes, cause the battery bulge to expand, and affect the battery life.
2. The charging of the non-original charging cable may cause the battery to be unstable in the power supply of the mobile phone, resulting in automatic shutdown, automatic restart, automatic shutdown of the first honor machine, etc.
Therefore, it is recommended that you follow the instructions in the original packaging, such as Samsung-approved original batteries, chargers, etc.
Welcome to Samsung's Digital Services platform.
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The following are the three elements of buying a power bank, I wrote it all by hand, I hope it can help you, Fulmei forme
First, buy on demand, everything must be combined with their actual needs to tailor to their own purchase, if they use a lot of electricity and often travel for a long time, the road is long, then you should choose a large capacity, if you have a regular daily life to charge the mobile phone, to make up for the temporary needs of the mobile phone, then buy a medium to small point, so small and easy to carry! No waste!
Second, identify the brand Although it brings us convenience, but also often through the news such and such a **, electrical appliances still have a certain degree of danger, according to the national standards of batteries, especially for polymer batteries have a strict grading system, the quality and timeliness of the battery is divided into three levels - A electricity, B electricity and C electricity. A is a new polymer battery, B is a battery that has been in stock for more than three months or dismantled the battery, and C is a waste battery. It should be noted that although C electricity is cheap, it has serious quality problems, and B electricity is relatively cheap, but it declines very quickly.
There are three commonly used mobile power cells: polymer lithium battery, 18650 lithium battery, and AAA nickel-metal hydride battery. Polymer lithium-ion batteries are more expensive than ordinary lithium-ion batteries. If the economy allows, please purchase an electric power bank.
Correctly distinguish these brands, invoices, and 3C certification marks are a good guarantee!
3. Look at the appearance.
The appearance of the power bank is also an important factor to attract the attention of consumers, so the author suggests that consumers should not only look at the appearance of the power supply when choosing the power supply, but should consider its appearance after the first few factors meet your requirements, and its intrinsic is more important. In the case of high safety performance and appropriate capacity, consumers can choose their favorite mobile power supply according to their personal preferences.
Hope it helps, thank you for adopting!!
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Isn't that power bank compatible with your phone?
Try a power bank.
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It's not compatible, I don't have this incompatible problem with the car charger I use.
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You can use the data cable that comes with the power bank.
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Hello dear Samsung users:
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The data cable is seriously worn on the mobile phone! Buy a new cable!
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Isn't your charger and your phone model not matched?
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One possibility is that there is a problem with the data cable, and it may also be caused by the tide of the mobile phone interface!
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Hello: According to your description, you can try the following operations about whether to charge or not:
1.Use the original charger to connect to the power supply for charging, and observe after charging for half an hour.
2.Clean the contact points of the battery and the phone battery from the charging port on the phone, and check for damage to the contact points (this can also be caused by poor contact).
3.Observe the charging situation after backing up important data and restoring to factory settings (Apps-Settings-Reset-Factory Reset).
If none of the above operations can solve the problem of not charging, it is recommended that you send your phone to your nearest service center for testing.
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The cable is broken or the device interface is broken.
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Samsung i8150 mobile phone can't be connected to the charger to charge, connected to the computer to charge normally, users can try to change the charger first.
If you still can't charge after replacing the charger, it is likely to be caused by a malfunction of the phone's motherboard.
In this case, it is recommended that the user send the mobile phone to the Samsung brand customer service for testing.
If there is a fault, the mobile phone is under warranty and is a natural fault, and the after-sales service is responsible for the warranty.
If it is out of warranty or caused by a human fault, you can only pay for repairs.
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Install the software on your computer and connect the cable.
Regarding the charging problem, you can change other power supplies to try, if not, you can send it to the Samsung service center for testing, I hope the above reply can help you!
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It's not that troublesome.,The next driver wizard installs the driver.,Generally, if you don't open large-capacity storage after connecting directly to the computer.,You can only operate on some software.,There's no in my computer.。
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Try to change the original cable, some wires are not right and the interface is broken, and it is easy to use it when you change it back to the original cable.
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drive, or reinstall your computer's operating system.
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