Is it okay to buy a new one after DJI Royal Fried Chicken?

Updated on technology 2024-03-20
15 answers
  1. Anonymous users2024-02-07

    After purchasing the DJI Care Replacement Plan, you can provide up to two unexpected trade-ups within one year, and a service fee will be charged for each time. Novices recommend buying one, and veteran drivers can not buy it.

  2. Anonymous users2024-02-06

    The manufacturer will give you a corresponding discount for the second purchase according to your last flight track, and mine is lost and enjoyed.

  3. Anonymous users2024-02-05

    Any DJI Care Swap-enabled drone can purchase this service if it is brand new and has not been activated or has not been activated for more than 48 hours. Aircraft or gimbal that has been active for more than 48 hours and has been inspected or repaired by DJI will be able to purchase this service within 72 hours of receiving the notification that it is available for purchase. The duration of the DJI Care Refresh service is subject to the service agreement corresponding to each product (rack or gimbal).

  4. Anonymous users2024-02-04

    You can buy it if you meet the following conditions:

    1. This page is only applicable to the purchase of DJI Care Exchange separately for DJI products, and the product must meet any of the following conditions:

    1) The product is brand new and not activated.

    2) The product activation time is within 48 hours.

    3) Within 72 hours after receiving the purchase reminder after DJI official repair.

    2. After the purchase is completed, the service agreement will be sent to the email, and the DJI Care Refresh will be automatically bound to the machine and take effect within 24 hours, so there is no need to manually bind it.

    3. Since DJI Care Refresh can only be used in the country or region selected at the time of purchase, in order to ensure that you can enjoy the benefits normally, the purchased DJI Care Refresh version must be the same as the region where the machine product was purchased.

    4. If you need to use the replacement service, you can replace the damaged product with a new product or a product with the same performance and reliability as the new product after paying the replacement fee.

  5. Anonymous users2024-02-03

    It mainly depends on whether it is activated or not.

    Brand new and inactive products.

    Products that have not been active for more than 48 hours.

    Products that have been officially repaired by DJI. (After the repair is completed, within 72 hours of receiving the repair delivery notice).

    If you purchase the DJI Care Trade-in Program, you will have two opportunities to enjoy the replacement service if you purchase the DJI Care Replacement Plan within 12 months from the effective date of the service due to accidental losses caused by normal use and operation of the DJI aircraft, and each time you only need to pay a certain service fee, you can get a new replacement or a replacement with the same value and features.

  6. Anonymous users2024-02-02

    No, you cannot. DJI Care is available for DJI products that meet any of the following criteria:

    1.Brand new aircraft that have not been activated;

    2.Aircraft that have been activated but have not been activated for more than 48 hours;

    3.An aircraft that has been repaired by DJI (*Please purchase within 72 hours of receiving the repair and shipping notice after the repair is completed). Links to web pages.

  7. Anonymous users2024-02-01

    No, you cannot. To purchase CARE, you must be a brand new aircraft that has not been activated; or an aircraft that has been activated but has not been activated for more than 48 hours; Or the official repaired aircraft webpage related links.

  8. Anonymous users2024-01-31

    It can be purchased in one of the following three cases:

    Brand new inactive aircraft;

    2.Aircraft that have not been activated for more than 48 hours;

    3.The aircraft repaired by the DJI Tongqiao new official operator through the bureau button (after the repair is completed, within 72 hours of receiving the notification that it is available for purchase).

  9. Anonymous users2024-01-30

    Yes, but one of the following conditions must be met:

    1.The drone has not been activated;

    2.The drone has been activated, but the activation time has not exceeded 48 hours;

    3.Drones that have been repaired by the official (*After the repair is completed, please purchase it within 72 hours of receiving the repair delivery notice).

    Related Links:

  10. Anonymous users2024-01-29

    You can call DJI after-sales service**, or contact DJI after-sales through the "Service & Support" section of the official website or "DJI Service" WeChat***. Shenzhen users can also go to Happy Coast *** for on-site quick repair and quick replacement services, and DJI's after-sales service is still relatively good in the drone industry.

    The after-sales process of DJI consumer products:

    2. SF Express will pick up the machine according to the user's fill in time and send the machine back to the DJI maintenance center.

    3. DJI Repair Center will test the product to determine whether it meets the return and exchange policy ("Yes" replacement or refund).

    4. If it is judged that the machine does not meet the return and exchange policy, DJI will judge whether it meets the free maintenance policy.

    5. If it is judged that free maintenance can be carried out, DJI will carry out free maintenance of the product, and the logistics will be shipped after the flight test is passed.

    6. If the product does not meet the free maintenance policy, DJI will send a repair order.

    7. The user agrees to repair, pays the maintenance fee, DJI maintenance center will carry out the maintenance, and the logistics will be delivered after the flight test is passed.

    9. If the user refuses to pay, the original machine will be sent back, but the shipping fee will be borne back.

    DJI also has a DJI Care service for aircraft damage, which provides free repair services for the loss of the fuselage, supporting gimbal, and all-in-one camera during normal use and operation of DJI aircraft.

  11. Anonymous users2024-01-28

    If you have a replacement service, contact the customer directly, send it back, and you can get a new machine. Within 12 months from the effective date of the service, you will have two chances to enjoy the replacement service after paying the replacement fee for accidental losses caused by accidents during normal use and operation of the DJI aircraft. When you trade in with the Replacement Program, you get a new product that meets factory standards or has the same performance and reliability as a new product. Related References:

  12. Anonymous users2024-01-27

    DJI Care Replacement provides you with a twice-a-year replacement service, and in the face of multiple accidents such as water ingress and collisions, you only need to pay a certain replacement fee to get a new product that meets the factory standards or has the same performance and reliability as a new product.

  13. Anonymous users2024-01-26

    2 times. If you have purchased the DJI Care Replacement Plan, you will have two chances to enjoy the replacement service after paying the replacement fee for accidental losses caused by accidents during normal use and operation of DJI aircraft within 12 months from the effective date of the service.

  14. Anonymous users2024-01-25

    Yes, all series of DJI drones have a replacement plan, and after the replacement plan, you will have two chances to enjoy the replacement service after paying the replacement fee for losses caused by accidents during normal use and operation of DJI drones within 12 months from the effective date of the service. When you trade in with the Replacement Program, you get a new product that meets factory standards or has the same performance and reliability as a new product. Related References:

  15. Anonymous users2024-01-24

    As long as you do what you want.

    During the replacement service time, if there is an unused replacement opportunity, send back the parts required for the replacement service normally, and pay the replacement fee, you can use the replacement as you like.

    This service can be purchased for any gimbal that supports the DJI Care Replacement Program if it has not been activated or has not been activated within 48 hours. If the aircraft or gimbal has been activated for more than 48 hours and has been inspected or repaired by DJI, the service can be purchased within 72 hours of receiving the shipping notice.

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