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It is recommended to send it back to DJI for repair. You can make an appointment for repair on the official website.
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You can call DJI after-sales service**, or contact DJI after-sales through the "Service & Support" section of the official website or "DJI Service" WeChat***. Shenzhen users can also go to Happy Coast *** for on-site quick repair and quick replacement services, and DJI's after-sales service is still relatively good in the drone industry.
The after-sales process of DJI consumer products:
2. SF Express will pick up the machine according to the user's fill in time and send the machine back to the DJI maintenance center.
3. DJI Repair Center will test the product to determine whether it meets the return and exchange policy ("Yes" replacement or refund).
4. If it is judged that the machine does not meet the return and exchange policy, DJI will judge whether it meets the free maintenance policy.
5. If it is judged that free maintenance can be carried out, DJI will carry out free maintenance of the product, and the logistics will be shipped after the flight test is passed.
6. If the product does not meet the free maintenance policy, DJI will send a repair order.
7. The user agrees to repair, pays the maintenance fee, DJI maintenance center will carry out the maintenance, and the logistics will be delivered after the flight test is passed.
9. If the user refuses to pay, the original machine will be sent back, but the shipping fee will be borne back.
DJI also has a DJI Care service for aircraft damage, which provides free repair services for the loss of the fuselage, supporting gimbal, and all-in-one camera during normal use and operation of DJI aircraft.
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You have to give evidence to explain the situation at the time, video, witnesses, etc., which is almost impossible task.
So don't think about such beautiful things, wash and sleep.
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You can buy insurance, but you can't buy insurance.
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If the drone accidentally enters the water (falls into the water) and the wreckage can be retrieved (and no large parts are missing), please send it back through self-service repair, and we will apply for data analysis for the user.
If you have purchased the Redeemer service and are covered by the DJI Care Redeemer coverage, you can use the DJI CareRedeem service. If the wreckage cannot be returned, you will not be able to use the DJI Care Refresh coverage service.
If the aircraft has been out-of-warranty, it can be sent back for testing through self-service repair, and we will apply a discount for the user to purchase a new one.
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It's just that the camera is broken, and my friend's battery is spontaneously combusting.
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I have this kind of camera and battery.
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To find DJI after-sales, log on to DJI's official website to find after-sales, or go to a nearby DJI 4S store for damage assessment and repair.
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If your device falls overboard, try to salvage it while ensuring your safety. There are precision electronic chips in the UAV, which will cause serious damage after entering the water, even if it is repaired, the stability of the performance cannot be guaranteed, in order to ensure the safety of the subsequent flight, the aircraft after entering the water generally does not have the maintenance value. Depending on the testing situation, we will provide you with the following solutions:
Devices under warranty] You can pass through.
Send the product back for self-service repair, and we will apply for data analysis (aircraft) for you. Equipment that has exceeded the warranty period】 You can send it back for inspection through self-service repair, and we will provide you with a repair plan or apply for a discount to buy a new one. If your device has been bound with the "Free Exchange" and "Free Renew" services, you can apply for a new phone for you by using the Express Exchange service.
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There are generally two points of water damage to the machine, one is corrosion, and the other is the destruction of the circuit. General electrical devices, the second is the main one. After water ingress, the circuit should be disconnected first, such as removing the battery. Then wipe it clean and wait until it is dry before connecting it to the power application.
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Dry, don't power on, and then quickly contact customer service to return to the factory.
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You'll need Remote Structural Repairer II
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Yes, DJI officially has a camera mount for aerial photography, and the interface is universal.
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Go fix it, the estimated cost is not low.
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Take it for repair or use it for a different gimbal.
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When we were in Longtan Ancient Town, Youyang, we mailed the drone to DJI Drone Corporation, and they also sent me a set at the same time! The service of big brands is good, the quality is reliable and guaranteed, praise DJI!
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You can go to the official website to make an appointment for repair.
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Pick it up immediately when it falls into the water and unplug the battery. Use a hair dryer to dry the water and pay attention to the temperature control. Then try it on the battery. If it doesn't work, the motherboard circuit is short-circuited. It's going to be repaired.
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There's nothing wrong with the motherboard, right? It's okay to have a chip or something! Can I use a voltmeter to measure the place where there is a short circuit?
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Generally, small drones do not require a license. Large UAVs are needed. DJI drones are very common, and there is currently no ** that says they can't fly. Of course, if you can't fly in some private or sensitive places, don't fly.
Look higher, farther, from a sky perspective.
The built-in memory card should be 16G, and if you record 4K**, the ** per second is about the size. It can record about 2250 seconds of 4K**, which means that it is full after 37 minutes.
Yes. Founded in 2006 by Hong Kong University of Science and Technology graduate Wang Tao and others, Shenzhen DJ-Innovations (DJI) is the world's leading developer and manufacturer of unmanned aerial vehicle control systems and drone solutions, with customers in more than 100 countries around the world. Through continuous innovation, DJI is committed to providing revolutionary intelligent flight control products and solutions with the strongest performance and best experience for the drone industry, industry users, and professional aerial photography applications. >>>More
ISO tune to about 400, and then ** time is about the same in a second or two. If you want to shoot well, we recommend using Inspire2, which uses a new image processing platform to record up to Cinemadng RAW and Apple Prores**; The power system has been comprehensively improved, with an acceleration time of only 5 seconds from 0 to 80 km h, a maximum flight speed of 94 km h, and a maximum descent speed of 9 m s, interpreting strong maneuverability. The self-heating dual battery system can provide up to 27 minutes of battery life (mounted x4s) and easily cope with the challenge of low temperatures; The latest FlightAutonomy system, which provides key sensor redundancy and visual obstacle avoidance capabilities; A variety of intelligent shooting and intelligent flight functions such as focus mode greatly expand the creative space; Coupled with a series of upgrades such as dual-band dual-channel image transmission, FPV camera, next-generation multi-machine interconnection technology, and broadcast applications, the Inspire 2 is incredibly powerful.
There should be no DJ is the best drone company in the world, with the world's largest market share.