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If the Internet connection speed is slow, you can try the following solutions to solve the problem:
1. Use other mobile phones to connect to this wifi for comparison;
2. Check the settings of the wireless router, wired broadband or replace it with a new wireless router (at the same time, the network speed of wifi is related to the distance from the router, the bandwidth of the broadband and the number of people connected).
3. Go to the phone settings - system upgrade to the latest version;
6. If the problem still exists, it is recommended that you send your mobile phone to the after-sales service center for testing and processing.
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1. Reasons for poor network quality.
If the same phenomenon occurs in the vicinity of mobile phones using the same carrier card, it may be caused by poor network quality in the current location.
2. Check your phone settings.
Open your phone's shortcut bar (scroll up at the top or up at the bottom) to see if data is turned on.
3. Confirm the status of the mobile phone card.
Please make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if the data** has reached the data limit. If necessary, you can change the SIM card that can access the Internet normally to confirm.
4. Check the mobile phone signal.
If your phone uses a metal, magnetic case or bracket that has an impact on your phone's signal, it is recommended to remove it and try it.
5. Check V-P-N (Virtual Private Network).
Please go to Settings - Other Networks and Connections - v-p-n, check and confirm whether v-p-n is used, if so, it is recommended to turn off and try again.
6. Check the network settings.
Please go to Mobile Settings - Mobile Network Dual SIM and Mobile Network - Mobile Unicom Telecom Radio and Television - Access Point (APN) and click here"Reset to the default settings"restart your phone.
7. Reset the network settings.
Resetting network settings will delete the connection records of WLAN, mobile data network, Bluetooth and other networks, you can go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings - Follow the prompts (you need to select the corresponding SIM card when dual SIM).
Note: Go to the cloud service - data synchronization - turn on WLAN, Bluetooth, etc. to synchronize data to the cloud service.
Go to "Cloud Services" -- Device Cloud Backup -- Backup Data Type -- Open "System Data" -- Return to the previous page -- Back up now to back up some system settings data.
8. Reset all settings.
You can go to Settings - System Management More Settings - Backup & Reset Factory Reset - Reset All Settings - Restore, Restore Settings option. This operation will not delete the file or software, it will cancel the password and restore all settings, including: wallpaper settings, unlock style, wifi, default opening programs, etc.
You can back up before the operation: go to cloud service - device cloud backup - backup data type - system data - return - backup immediately to back up some system settings and desktop layout; Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.
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