My phone can t send and receive text messages, what should I do?

If your phone can't send text messages, you can try to test it back on or change your phone, and check if there are any of the following:

1.If the SMS number is set incorrectly, please re-enter the correct SMS number.

2.No signal or low phone battery;

3.If the system is busy during peak SMS sending periods during holidays, we recommend that you try again later or avoid peak sending periods.

4.The format of the sending is incorrect. If you send a text message to a PHS user, you need to add the area code before the number;

5.The SMS was sent for more than 24 hours;

6.The phone has blocked the SMS sending function;

7.Being blacklisted for SMS;

8.insufficient balance of numbers;

9.The SMS inbox and sending box are full.

If the above reasons still cannot be solved, you can contact the local customer service or go to the business hall to confirm whether to activate the SMS function, and hand it over to the staff to deal with.

You may not receive an SMS or verification code for the following reasons:

1. You can check whether the mailbox is full, if so, please delete part of the information;

2. If you still can't receive it after deleting, you can change the phone or change the card to test whether it is a hardware factor;

3. After ruling out the above reasons, you can try to test whether it can be received at other locations to see if it is the cause of weak local signal.

Factory reset your phone.

Is there a virus in your phone?

1.Query the balance of the local phone bill to check whether the machine is shut down due to arrears.

2.Confirm whether the SMS function of the machine is enabled normally through 10000 customer service.

3.Check the SMS settings of the machine and check whether the SMS center number is correct.

Gigabit in the city, C-position debut. 5G dual gigabit**, 1000M broadband, 60G traffic for the whole family, details can be found in Guangxi Telecom's online business hall. Customer service 198 will answer for you.

Call customer service and ask him to send you the SMS message center number, and then you can change it.

Check whether the SMS center number is correct.

Specifically, the service number is correct, isn't it?

Either the card has no money, or the mobile phone signal is not working.

The reasons why your phone won't send text messages are as follows:

1.If the SMS service is not enabled on the mobile phone, you can contact 10010 customer service or go to the local business office to activate this function;

2.If the SMS center number is not set or set is incorrect, you can set it again.

3.The signal is weak, there is no signal or the mobile phone battery is insufficient, resulting in the message cannot be sent normally;

4.Due to the busy system, especially during the peak period of sending SMS during holidays, it is recommended to try again later or avoid the peak sending period.

5.The format of the sending is incorrect. If you send a text message to a PHS user, you need to add the area code before the number;

6.SMS sending retention is valid for 24 hours;

7.whether the SMS inbox and sending box are full;

8.It is recommended to turn it on again or change the phone to test it;

9.The mobile phone is down in arrears, please recharge it in time.

In addition to the above simple troubleshooting, it still cannot be solved, you can contact human customer service to deal with it.

This situation may be caused by some problems in the mobile phone or a problem with the mobile phone operator. Here are a few things you can try:

1.Restart your phone: Sometimes there will be some common faults on the phone, and you may be able to solve the problem after restarting.

2.Check the signal: Playing ** requires a good signal to complete, check whether the mobile phone signal is good, if the signal is weak, it may not be able to play**.

3.Check whether the phone has DND mode turned on: The DND mode on the phone will restrict incoming and outgoing calls, confirm whether to turn off this mode.

4.Check if the SIM card is inserted properly: If the SIM card is not inserted properly, it will cause you to be unable to make calls**.

5.Check whether the mobile phone is in arrears: If the mobile phone is in arrears, it may not be able to call**.

6.Contact your mobile phone carrier's customer service: If none of the above methods solve the problem, you can contact your mobile phone operator's customer service and ask if there is a related problem, or if you need to replace a new card.

If you are using a vivo phone, you can view the following information:

1. Some SMS messages cannot be sent.

1. If the SMS contains sensitive words and cannot be received by the other party after sending: Please use the test statement to send the SMS to confirm whether the other party can receive it normally, such as sending: Hello, thank you, etc.

If the other party can receive it normally, it means that the previously sent SMS may contain sensitive words.

2. Check whether it has been turned on"Fixed dialing"Business: After fixed dialing is enabled, you can only send messages to contacts in the fixed dialing list, but not to other numbers. If you want to continue sending text messages, cancel the fixed dialing service.

Go to Settings - Application and Permissions - System Application Settings - ** - Mobile Unicom Telecom - Fixed Dialing, turn off Fixed Dialing (the pin2 code that needs to be entered when closing needs to consult the operator).

2. All text messages cannot be sent.

1. Switch the airplane mode: You can try to re-trigger the network by switching on and off the airplane mode.

2. Check whether you use a third-party SMS app: The third-party SMS app may have compatibility reasons, so it is recommended that you use the SMS app that comes with the system. Go to Settings > Apps & Permissions > Permissions > Permissions > Default App Settings > Info, set to Info.

3. Check whether the SMS center number settings are correct: go to Settings - Application and Permissions - System Application Settings - Information - More Settings - SMS Center Number, if you do not know the local SMS Center number, please contact the operator to get the SMS Center number and set it. Note:

Check other mobile phones with the same operator's SIM card, and you can also check the local SMS center number.

4. Compare and test SIM cards: It is recommended that you put your SIM card on other mobile phones to send SMS tests. If the sending still fails, we recommend that you contact the carrier's customer service.

5. Restore all settings: After backing up the data, go to Settings - System Management - Backup and Reset - Restore all settings, and operate according to the on-screen prompts. Note:

Restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, and some third-party app accounts need to be re-logged in, please confirm that it does not affect the use of the software before operating.

Hello dear, the mobile phone can't receive the text message, excluding the arrears, it may be due to your ** text message causing your text message function to be blocked. In this case, you can call the operator's service Li Nao** and ask to re-open the SMS function. Wheel hidden.